US Cloud Premier Support

US Cloud is Your Proven Microsoft Premier Support Alternative.

Get 30-50% Cost Savings and 4x Faster Response Times than MSFT. Agreements Include US Citizen Enterprise Support for All Microsoft Technologies Where You Only Pay for the MS Support You Need.

30% to 50% Cost Savings

Verified reports from Microsoft clients confirm that a large portion of Premier Support subscribers should anticipate up to an 85% price increase over the next three years when forced into the Unified Support model. US Cloud can rescue those endangered IT budgets with its Microsoft Enterprise Support alternative. With US Cloud, organizations can continue to pay only for the support they need, not for products they don’t use. Clients typically save 30-50% when switching from MS Premier/Unified support to US Cloud.

2021 Premier / Unified Pricing Reports

Reports from industry analysts, Microsoft EA negotiators, and client companies all confirm ongoing significant price increases for Microsoft Premier (Unified) Support. As companies are forced to transition into the Unified model in 2021 and 2022 (SAB credits retired Feb 2022), support costs are rising 13-19% year-over-year (or more) for a large portion of the Premier Support base. Some MS support customers are being sold support plans that are labeled “Premier” but have most of the Unified support characteristics and accompanying YOY egregious cost increases. Examples of 3 year forecasting for Premier/Unified are producing anticipated price increases of over 60% — and in some cases mushrooming to over 85%.

Resolve Enterprise Issues Quickly

Is your issue critical? US Cloud will respond to your ticket in fifteen minutes or less – 4x faster than Microsoft. Receive prioritized problem resolution for you and your enterprise’s most complex issues. Get the fastest prioritized response times with 24×7 elevated break/fix support and access to Designated Support Engineers (DSE).

Never Off-Shored

Microsoft Premier Support from US Cloud provides 24/7 coverage for all MS products and is ITAR/DFARS compliant. You will never be transferred to a call center overseas. Streamline IT support and reduce communication breakdowns with service delivery from US based engineers at US Cloud. Recover faster or prevent service disruptions altogether with reliable Microsoft Premier Support delivered globally 24/7 by US Cloud.

Microsoft Premier and Unified Support Alternative - US Cloud

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Save 30-50% with US Cloud

US Cloud is the only Gartner-recognized Microsoft Premier & MS Unified Support alternative. Enterprises worldwide are replacing Microsoft with US Cloud to save 30-50% on support costs.

Enjoy ultra-responsive, 24/7 fanatical global support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage, and drive growth.