ABOUT US CLOUD

US Cloud is the #1 alternative for enterprise Microsoft Support globally, providing comprehensive break-fix and consultative support for the entire Microsoft stack, 24/7/365. Headquartered in St. Louis, the company actually created the category and remains the ONLY Gartner-recognized independent provider of replacement Microsoft Premier & Unified Support services in the marketplace today.
Our mid-size business and Fortune 500 customers typically save 30-50% and enjoy ultra-responsive support from our all US domestic fanatical MSFT certified engineers.
Microsoft Support for Business & Enterprise - US Cloud

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US Cloud Company Timeline

US Cloud’s Origin Story: 20+ years of Microsoft Support

US Cloud CEO - Rob LaMear IV

Rob LaMear IV
CEO, Founder

A business built on Microsoft

When founder Rob LaMear IV decided to open a website business in the early days of the Internet, he used a brand-new software platform to build it.  Frontpages Web Hosting Network (FPWeb.net) was born in 1996, using Microsoft’s fledgling new tool FrontPage as its base.

SharePoint in the Cloud rising

FPWeb boomed along with the new World Wide Web and the company soon became one of the largest producers and hosters of FrontPage sites in the world.  By 2000, Rob and his team had become a primary testing and implementation partner for the Microsoft product group.  FPWeb worked hand-in-hand with Microsoft to shape the next phase of FrontPage — a new product that Microsoft would eventually name SharePoint.  

Again, at the forefront of new Microsoft tech, FPWeb became the first company in the world to host “SharePoint” in the cloud in 1999.  A decade later FPWeb was managing over 500 million logins and hosting dedicated mission-critical SharePoint-based intranet and extranet sites for thousands of enterprises including The White House, Microsoft, US Army, Coca-Cola, United Health, Intel, Harvard Law, PNC Financial, St. Jude, Honda, State Farm Insurance, CenturyLink, Starbucks and Rob’s personal favorite Stan Lee (Spider Man).

 

Fpweb.net was the first web hosting provider to host SharePoint in the Cloud

They want us to support what?

Mission-critical SharePoint platforms had to work around the clock, so FPWeb found itself creating a complete, vertically integrated 24/7/365 helpdesk to support clients.  The service even boasted unheard-of initial response times of 6 minutes or less.

“And then in 2010, we started to notice something,” said LaMear.  “A lot of these very large enterprises were actually putting in tickets well outside of the scope of what we were hosting for them. They were starting to send us tickets for things like active directory, system center and the list goes on and on.”

By 2012, FPWeb had responded to client requests and was fully supporting products like Exchange, eCommerce sites, QuickBooks, SharePoint, SQL, and dedicated Windows servers.  Later that year FPWeb finally formalized and expanded Microsoft Support for Enterprise to feed the expanding demand. 

The Biggest change in Microsoft Support in over a decade

Then in 2016, word trickled out of Microsoft regarding “Project Volta,” soon to become the most radical change in Microsoft product support since the creation of Premier.  FPWeb’s leadership quickly recognized the impact this change would have on the market — and the demand that would soon develop for a better, more cost-effective alternative.

US Cloud is an alternative/replacement for Microsoft Premier/Unified Support

US Cloud is born to fill the gap

In 2017, FPWeb’s Managed Services Group spun off and became US Cloud; a “new” business solely focused on replacing Microsoft Premier and Unified support for companies that were no longer a fit for Microsoft’s new model.  The mission was simple and clear: use the company’s substantial expertise to provide quality Microsoft support at a lower, more affordable price.

US Cloud Premier Support for Microsoft Technologies

Over the last 48 months, US Cloud has grown exponentially, with current Premier Support clients ranging from Fortune 500 enterprises to mid-sized companies across the globe. With new customer acquisition records broken every consecutive quarter since 2017, US Cloud has scaled-up to handle the most complex, demanding Microsoft clients and today offers comprehensive support for the entire Microsoft product stack.

US Cloud is the #1 alternative for enterprise Microsoft Support globally, providing comprehensive break-fix and consultative support for the entire Microsoft stack, 24/7/365. Headquartered in St. Louis, the company actually created the category and remains the ONLY Gartner-recognized independent provider of replacement Microsoft Premier & Unified Support services in the marketplace today.

Our clients range from mid-sized organizations up to the Fortune 100. We typically save companies 30%-50% vs. Microsoft while offering more responsive service and 100% domestic, US-based engineers. We pride ourselves on being an engineering-focused company, dedicated exclusively to managed Microsoft Support, keeping enterprise IT up and running at a cost that preserves IT innovation and capability.

With over 200 companies making the switch to US Cloud in the last 18 months alone, we earned recognition as an INC 5000 Fastest Growing Company with over 150% growth in 2020 — and we expect to double in size again in 2021. Simply put, we are trailblazers who are dedicated to providing “high-quality, fanatical Microsoft Support at prices that companies of all sizes can afford.”

Next step - Microsoft Premier (Unified) Support at US Cloud

NEXT STEP TO SAVE 30-50% WITH US CLOUD

US Cloud is the only Gartner-recognized Microsoft Enterprise Support alternative. Businesses worldwide are replacing MSFT Premier/Unified with US Cloud to save 30-50% on support costs.
Enjoy ultra-responsive, 24/7 fanatical global support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage and drive growth.