Here are the highlights of the 27-page Microsoft Unified (formerly Premier) Support Agreement. These points should help you better prepare for your renewal and avoid any surprises or lurking gotchas for your enterprise procurement and technology leaders. What is a Microsoft Unified Support Agreement? The Microsoft Unified Support Agreement [...]
You can check out our page breaking down the Unified Support differences, but one area we could not foresee was how the transition would impact Microsoft’s ability to respond to an increase in support requests. If your enterprise has been integrated into Microsoft’s new Unified Support program, which transitioned away [...]
Organizations who have transitioned from Microsoft Premier Support to the new Unified model are now finding themselves faced with significant cost increases at their Unified Support renewal. It’s important to understand why the cost increase is hitting hard and why the increases will continue into the near future. Software [...]
Microsoft Premier DevOps Support from US Cloud Emerging megatrends, such as mobility and cloud technology, are increasing the demand for new application and service infrastructures. This changing technology landscape is creating new challenges for developers in how they build, deploy, and manage solutions. Poor integration with older technology and [...]
Enterprise patch management is key to your IT security and compliance. It’s 5pm and you’re hurriedly trying to make your way out of the office to head home – you see the traffic continuing to build outside your office window, and you’re trying to save everything on your computer [...]
How Does Microsoft Price Unified Support? If you’re one of the thousands of enterprises using Microsoft software and services to power your business, chances are you are in the midst of renegotiating your support contract in a new Microsoft Unified Support world. Last year, Microsoft rolled out its biggest [...]
ACE AI, IOT AND DEVOPS WITH AZURE SUPPORT SERVICES AT US CLOUD Your business relies on speed and quality in order to deliver the best possible experiences to your customers and clients. In today’s world of digital transformation, IT teams are increasingly focused on staying ahead of digital transformation [...]
CLICK THE IMAGE ABOVE TO DOWNLOAD Microsoft Premier Support Published Price List Ready for Download As companies look to renew their Microsoft enterprise support, they are encountering an unwelcome surprise: a change from Microsoft Premier to Microsoft Unified Support. Essentially, Microsoft rolled out its biggest change to [...]
Today’s always-on business environment is great for productivity and collaboration, but a boon for cyberthreats trying to pry away the lifeblood of your company – your intellectual property and sensitive customer information. A new study from IBM found that the average company had 1,440 cybersecurity vulnerabilities in its technology [...]
Office 365 Premier Support costs are an opportunity for your enterprise to optimize IT costs and reduce overall business costs in 2019. Let’s look at the top challenges of an enterprise IT cost optimization program, what Office 365 Premier support looks like and how you can optimize Office 365 Premier [...]