USE MICROSOFT GRANULAR DELGATED ADMIN PRIVILEGES (GDAP) FOR STRONGER ENTERPRISE SECURITY & COMPLIANCE Microsoft’s Granular Delegated Admin Privileges (GDAP) greatly reduce risk for enterprises and CSP/Partners. Compare the new GDAP security standard to legacy DAP and use GDAP to strengthen your enterprise security and compliance. Initiatives: Microsoft Security/Compliance | [...]
LOG4J 2 VULNERABILITY IMPACT ON MICROSOFT ENTERPRISE PRODUCTS & SERVICES Microsoft continues their analysis of the remote code execution vulnerabilities related to Apache Log4j (a logging tool used in many Java-based applications) disclosed on December 9, 2021. Initiatives: Microsoft Security | Information Security, Cybersecurity Audience: CISO, CTO, CIO | [...]
EXACTLY WHAT IS THE MS SERVICE HUB AND WHY IS IT IMPORTANT TO MY BUSINESS OR ENTERPRISE? The Microsoft Services Hub is your portal for Microsoft Support where you can conveniently optimize support efforts to maximize your enterprise IT uptime. Initiatives: Microsoft Contract ROI | Strategic IT Cost Optimization [...]
THE VOICE OF THE ENTERPRISE: "UNIFIED SUPPORT IS TOO EXPENSIVE" Enterprises worldwide agree that Microsoft Unified Support is too expensive. See how peers are avoiding the 170% 5-year Unified cost increase. Initiatives: Negotiating Microsoft Contracts | Strategic IT Cost Optimization Audience: CIO and IT Executives | Sourcing, Procurement and [...]
THE MICROSOFT SUPPORT ESCALATION SLA - FIRST EVER, COURTESY OF US CLOUD The Microsoft Support Escalation Service Level Agreement (SLA) at US Cloud guarantees that support tickets are time-bound and automatically escalated by severity. Enterprises benefit from the Escalation SLA with no more Unified tickets sitting for weeks, frustrating [...]
HOW MUCH DOES UNIFIED SUPPORT REALLY COST? Unified Support’s unlimited MSFT product support initially looks attractive but often results in significant cost increases for enterprises. Unified Support is forecasted to cost 2-5x more than Premier over the next 5 years and a 4-6 % increase in most Enterprise Agreements [...]
Q3 2021 ANALYST REPORT - MICROSOFT SUPPORT ALTERNATIVES US Cloud identified again as the leading independent third-party support provider for Microsoft software with 50% savings. Initiatives: Negotiating Microsoft Contracts | Strategic IT Cost Optimization Audience: CIO and IT Executives | Sourcing, Procurement and Vendor Management Microsoft Software 2nd Highest [...]
US CLOUD SUPPORT SOVEREIGNTY ASSURES NO FOREIGN NATIONALS FOR GOVERNMENT, DoD AND AEROSPACE COMPLIANCE Support sovereignty at US Cloud guarantees ALL US CITIZEN Microsoft support for Federal, state, local government, DoD and aerospace compliance. Support sovereignty avoids needless risk with no foreign national access to secure IT systems while supporting [...]
US CLOUD CAN ESCALATE TO MICROSOFT Less than 10% of all US Cloud tickets get escalated to Microsoft. US Cloud support tickets are escalated to MSFT as needed per our financially backed Escalation SLA. Audience: IT Sourcing, Procurement and Vendor Management | Enterprise IT Executives Less Than 10% Escalated [...]
US CLOUD UNLIKE OTHER 3RD PARTY SUPPORT Selecting US Cloud for Microsoft Support does not sever your relationship with MSFT. Maintain your OEM relationship with Microsoft while saving 30-50% at US Cloud. Audience: IT Sourcing, Procurement and Vendor Management | Enterprise IT Executives | Microsoft Unified Support Subscribers Rimini [...]