Microsoft Unified Support is Too Expensive

2021-11-28T14:57:35-06:00November 28th, 2021|

THE VOICE OF THE ENTERPRISE: "UNIFIED SUPPORT IS TOO EXPENSIVE" Enterprises worldwide agree that Microsoft Unified Support is too expensive. See how peers are avoiding the 170% 5-year Unified cost increase. Initiatives: Negotiating Microsoft Contracts | Strategic IT Cost Optimization Audience: CIO and IT Executives | Sourcing, Procurement and [...]

Enterprises Cheer for US Cloud Premier Support’s Microsoft Escalation SLA

2021-11-24T17:20:49-06:00October 20th, 2021|

THE MICROSOFT SUPPORT ESCALATION SLA - FIRST EVER, COURTESY OF US CLOUD The Microsoft Support Escalation Service Level Agreement (SLA) at US Cloud guarantees that support tickets are time-bound and automatically escalated by severity. Enterprises benefit from the Escalation SLA with no more Unified tickets sitting for weeks, frustrating [...]

How Much Does Microsoft Unified Support Really Cost?

2021-10-20T09:22:44-05:00October 12th, 2021|

HOW MUCH DOES UNIFIED SUPPORT REALLY COST? Unified Support’s unlimited MSFT product support initially looks attractive but often results in significant cost increases for enterprises. Unified Support is forecasted to cost 2-5x more than Premier over the next 5 years and a 4-6 % increase in most Enterprise Agreements [...]

Europe (EU) US Cloud Microsoft Support Case Study

2021-06-10T09:24:55-05:00June 8th, 2021|

EU MICROSOFT UNIFIED SUPPORT CASE STUDY - FINANCIAL FIRM FACTORS IN US CLOUD 72% SAVINGS TO RECOUP 21 MILLION EUROS (EUR) Global 2000 European Union (EU) investment firm is showing strong momentum including IT efficiency gains around Microsoft support. The financial enterprise is moving all its divisions from Microsoft [...]

Microsoft Unified Can’t Compete With The Truth

2021-05-11T12:35:28-05:00May 10th, 2021|

MICROSOFT UNIFIED CAN'T COMPETE WITH THE TRUTH Microsoft Unified can’t compete with the truth about US Cloud. Unified support subscribers are finding themselves being misled by Microsoft support sales representatives who are struggling to compete with a US Cloud service that is on par with Microsoft Unified but 30% [...]

Look Deeper to Forecast Microsoft Unified Support Costs

2021-04-03T14:18:01-05:00March 29th, 2021|

LOOK DEEPER TO FORECAST MICROSOFT UNIFIED SUPPORT COSTS Getting reasonable and predictable Microsoft Unified Support pricing is difficult enough. But Sourcing, Procurement and Vendor Management (SPVM) need to look beyond their current contract negotiations to improve support forecasting and more accurate IT budgets. Audience: IT Sourcing, Procurement and Vendor [...]

Enterprises Move to Reshore Their Microsoft Support

2020-04-07T16:57:16-05:00April 6th, 2020|

ENTERPRISES MOVE TO RESHORE THEIR MICROSOFT SUPPORT Enterprises are moving their Microsoft support back to the USA as Covid-19 disrupts India based MSFT Unified/Premier support outsourcers Tata and Wipro. IT Risk Management Information Technology (IT) risk management is the process of risk assessment, risk mitigation and evaluation of the [...]

Q2 2020 MSFT Premier/Unified Support – Research Analysts Report

2020-03-21T14:33:43-05:00March 20th, 2020|

Q2 2020 MSFT PREMIER/UNIFIED SUPPORT - RESEARCH ANALYSTS REPORT Get the latest Microsoft Premier/Unified Support in-depth research and analysis from Gartner, Forrester and IBRS.  Uncover hidden costs, renewal strategies, and save up to 50% with proven alternatives like US Cloud. Microsoft Enterprise Support Pricing MS Unified Support [...]

Is Microsoft Unified Support Mandatory

2020-02-20T12:02:01-06:00November 22nd, 2019|

IS MICROSOFT UNIFIED SUPPORT MANDATORY? This is the question being asked by thousands of Microsoft Premier Support customers across the globe transitioning to Unified Support. These same organizations are now finding themselves burdened with dramatic Microsoft support cost increases and no relief in sight. Microsoft Sells Unified as Mandatory [...]

Microsoft Unified Support Frequently Asked Questions

2019-12-18T16:57:08-06:00October 26th, 2019|

MICROSOFT UNIFIED SUPPORT FREQUENTLY ASKED QUESTIONS Microsoft Unified Support Frequently Asked Questions (FAQ) include is Unified support mandatory and what happens if I switch to an alternative like US Cloud? Hundreds of organizations worldwide have switched from Microsoft Unified (formerly Premier) Support to US Cloud for support of their [...]

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