US CLOUD BLOG
News, Updates & Thought Leadership from US Cloud
Enterprise Cloud Backup as Easy as 3-2-1
In today’s business world where data and availability are everything, it’s no longer good enough to have one copy of all your enterprise data – including sensitive customer information and intellectual property – locally stored in one place as a backup. Industry best practice tells us that you should follow the 3-2-1 rule – 3 [...]
Implement These 3 Enterprise Monitoring Services to Power Your Digital Transformation
The holy grail of business productivity is having an environment where all your workers can access the information they need at any time, any place. Quickly moving past the days where all work was done from 9am-5pm in an office, the global nature of business is demanding we enable workers to productive however they need [...]
Ready For Microsoft’s Patch Tuesday?
When enterprises look at their security posture, they generally are looking to counteract the latest malware of Distributed Denial of Service (DDoS) attacks to ensure their data is safe and maintain business continuity. However, chasing what is covered most in the press will leave you wide open to the biggest cause for enterprise data breaches: [...]
Middle East – Avoid 40% Microsoft Premier Support Cost Increase
Earlier this year, Microsoft announced that it was doubling down on expanding its Microsoft Office 365 and Azure services into the Middle East by opening its first data center in Abu Dhabi. By doubling the number of Azure regions available, in tandem with its goal to be in 50 regions across the globe, Microsoft is [...]
UK – Avoid 40% Microsoft Premier Support Cost Increase
Microsoft transitioned from a Premier to a Unified support model in July as a response to the rise in cloud services. The catch, though, is that Unified support will apply across all on-premises and online Microsoft applications – not just online services. Essentially, this means you potentially have more support for products you do not [...]
Scandinavia – Avoid 40% Microsoft Premier Support Cost Increase
Microsoft transitioned from a Premier to a Unified support model in July as a response to the rise in cloud services. The catch, though, is that Unified support will apply across all on-premises and online Microsoft applications – not just online services. Essentially, this means you potentially have more support for products you do not [...]
Microsoft Pay Per Incident (PPI) Alternative
Looking for a Microsoft Pay Per Incident (PPI) alternative? See 5 reasons why companies of all sizes are switching from MS PPI to US Cloud Premier Support services. When you decide to use Microsoft software and services for your business, you expect to receive the highest quality support possible. Oftentimes, when companies sign enterprise agreements [...]
Who’s Really Handling Your Microsoft Enterprise Support Calls?
You call the Microsoft enterprise support phone number and get outsourced overseas. You expect USA-based support from a MS employee. Microsoft has been pushing to transition its enterprise customers from a Premier Support model to a Unified Support model. As of July 1, 2018, Unified Support is the new reality for companies that want support [...]
10 Ways to Avoid Paying a 30% Microsoft Tax on Unified Support
On July 1, Microsoft transitioned all its existing technical support plans to what it calls Unified Support. The company says this will streamline how you engage it for support without having to tally up your available problem resolution or reactive support hours. The marketing message from Microsoft is clear: No worries about whether you’re running [...]
Monitor, Backup, Patch: The Key Enterprise IT Services
Digital transformation is a phrase thrown around many company’s management meetings today. What does that really mean, and what should it entail? Microsoft wants to help you drive digital transformation through its enterprise services. According to its website, it offers digital advisors, engineers, consultants, and support professionals. Their job is to help you implement and [...]
Get Social