US Cloud Replacing Microsoft Premier/Unified Support on NASA SEWP Government Contract

US Cloud Microsoft Support for Government Now Available on SEWP Contract

The US Federal government fiscal year began on October 1 and contract specialists are replacing Microsoft Premier/Unified support with US Cloud on the NASA SEWP V GWAC Contract.

US Cloud Microsoft Support has been identified as a qualified and eligible government best value vendor for Microsoft software support and maintenance, meeting all Federal Acquisition Regulations (FAR) economic and performance standards.

SEWP Government Contract for Microsoft Support by US Cloud

Government Procurement FAR Principles

The Federal Acquisition Regulation (FAR) is the principal set of rules regarding Government procurement in the United States as codified at Chapter 1 of Title 48 of the Code of Federal Regulations, 48 CFR.

FAR covers many of the contracts issued by the US military, NASA as well as US civilian federal agencies.

Why FAR
The original purpose of the FAR was to consolidate the numerous individual agency regulations into one comprehensive set of standards which would apply government-wide, the issuance of supplemental regulations is closely governed by the FAR.Nearly every major cabinet-level department (and many agencies below them) has issued such regulations, which often place further restrictions or requirements on contractors and contracting officers.

Guiding Principles of FAR

  • Verify a fair and reasonable price
  • Verify the contractor is qualified and eligible

Delivery on a timely basis of the best value product or service while maintaining the public’s trust and fulfilling public policy objectives. Compliance with the Regulation, along with the use of initiative in the interests of the Government in areas not specifically addressed in the FAR or prohibited by law, are required and expected of all members of the Acquisition Team. The Acquisition Team consists of all those who participate in Government acquisition:

– the technical, supply, and procurement communities

– the customers they serve, and

– the contractors who provide the products and services

FAR Increases Number of Competitors Available to the US Government

Note the emphasis in the FAR 2.101 definition for commercial items on established market prices.

The reason why Simplified Acquisition Procedures are permitted for items above the $250,000 simplified acquisition threshold for commercial items is there is an efficient market pricing mechanism which pressures market participants to provide goods and services at a fair and reasonable price which represents very efficient / non-wasteful pricing mechanisms.

FAR Part 12 was intended to increase the number of competitors available to the US Government by jettisoning all of the unique requirements, including cost accounting systems, which are forced upon Federal contractors by acquisition processes such as FAR Parts 14, 15, 36 etc.; instead, the Federal Government could act more like a normal buyer in a fully functioning commercial market where the Government was but one of a large number of consumers seeking the same or highly similar products or services.

NASA SEWP Government Contract

The NASA SEWP (Solutions for Enterprise-Wide Procurement) GWAC (Government-wide Acquisition Contract) provides the latest in Information and Communications Technology (ICT) products and services for all Federal Agencies and their approved contractors.

The SEWP Program Office manages a suite of government-wide IT products and services contracts that enable NASA and all Federal Agencies to achieve their missions and strategic initiatives by providing streamlined access to critical technologies and solutions. The Program provides best value for the Federal Government and American taxpayer through innovative procurement processes and partnership with Government entities and Industry.

NASA SEWP is regarded as the Federal Government’s vehicle of choice for Information and Communications Technology solutions. Information flow and initiatives are driven by premier-level quality data centered on industry offerings and government acquisition practices, meeting agency’s needs through a flexible, intuitive, and adaptive, catalog-based platform.

SEWP Contracting Process

Government Procurement Fiscal Year-End

The government fiscal year-end is September 30. Based upon historical spending trends, federal contract awards will spike in September due to the government’s “use it or lose it” funds.

In fact, federal contract awards can double in September compared to previous months. Last fiscal year, federal agencies reported more than $122 billion in contract awards in September.

Summer is actually when government procurement is busiest; it’s not the time to sneak in a vacation – or at least not one that’s longer than a few days. July, August, and September are the busiest months of the fiscal year. Here are some additional compelling statistics that illustrate why:

  • 16.5% of the total annual spending occurs in September
  • The government spends 8.7% during the last week of September
  • Spending is 4.9 times higher in the last week than compared with the weekly average for the rest of the year.
US Federal Government Procurement Fiscal Year-End is September 30

Government Microsoft Support Contracts

Contracting officers can responsibly meet all Federal Acquisition Regulations (FAR) and exceed performance standards by contracting with US Cloud Microsoft Support Services.

Best Value
US Cloud is recognized by IT analysts Gartner, Forrester and IDC as the global leader in third-party Microsoft support services. US Cloud typically saves organizations 30-50% compared to Microsoft’s Premier/Unified Support. Enterprises will save over $5B thru 2027 by using third-party support providers.

Qualified and Eligible
US Cloud supports the entire Microsoft enterprise software portfolio including on-premise and cloud services. 24/7/365 coverage with 15 minute response times and the industry’s only financially backed Service Level Agreements (SLA). Support is delivered by screened US engineers with all support data residing in the United States. US Cloud is a woman-owned small business (WOSB) qualifying for small business set asides.

Why Federal Agency contracting officers prefer using the SEWP procurement vehicle to purchase US Cloud Microsoft support services:

Federal agency procurement officers prefer SEWP contract

US Cloud Microsoft Support for Government Benefits

30-50% cost savings for Federal government agencies, military branches and defense contractors will save millions of dollars over the next 5 years by replacing Microsoft support with US Cloud. The savings can be reinvested in digital transformation or other strategic projects that move their mission forward faster.

2x faster resolution
All Federal Agencies will benefit from 2x faster time to resolution (TTR) across all ticket severities and Microsoft technologies. Pair this best in class TTR with a 15-minute initial response time (IRT) service level agreement (SLA) guarantee and your agency will increase mission success and stretch your budget further with every support ticket handled by US Cloud.

USNAT support teams
US Cloud USNAT Microsoft Support Services stands ready to meet the regulatory requirements of NASA, all Federal Government agencies, and all Military and Defense branches. All US Cloud Microsoft support teams are verified US Nationals (USNAT) screened for security and compliance.

US data sovereignty
Rest easy with assurance that that all your system logs used for troubleshooting remain in the United States. Certifications and compliance readiness include:

  • ISO 27001, GCC High, FedRAMP High
  • ITAR, CMMC 2, DFARS 7012, NIST 800-171
  • CUI, DISA Impact Level 4, DoD Impact Level 2

SBA women-owned business
Contracting officers looking to preserve their agency’s IT budget, diversify their IT supply chain and meet set aside quotas can replace Microsoft with US Cloud for support services.US Cloud is a registered SBA Women-owned Small Business (WOSB) with a proven track record of supporting US State Department, NASA JPL, US Department of Labor, FDA, Coast Guard, and more.

WOSB Diversity Supplier - SEWP Microsoft Support

Government Procurement and Contracting for Microsoft Support

US Cloud Microsoft Support for Government replaces Microsoft Premier/Unified and serves the needs of: Federal government, state government, local government, aerospace, military, defense contractors and research labs.

US Cloud Business Profile
Certified Small Business registered with SAM.gov, MPIN 86137652R, SBA Office Code 0768, DUNS# 78-462-6355, NAICS 541511, PSC D300, CAGE 4XKR3, NIGP 920-45-84, Country 189, Congressional district 02, Metro statistical area 7040

Federal Contract Segments
DoD, Civilian, Intelligence

Government Contract Vehicles
GWAC, NASPO, GSA, IDIQ, BOA, BPA, NASA SEWP V

eProcurement
SAP Ariba, GSA, Exostar

Background Checks
DD254, DHS E-Verify

US Cloud - SBA Certified by US Small Business Administration

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