CISCO PREMIER SUPPORT
Cisco Premier Support from US Cloud Delivers Comprehensive and Trusted Advisor Support for Enterprise Cisco Technologies. In Addition, You Benefit from 30 to 60% Cost Savings Across All Microsoft Platforms. US Cloud Premier Support Includes 10x Faster Response Times than Microsoft, Support Hours Never Expire and All Work is Done by US Citizens.
Trusted by 11 of the World's Largest Companies
Lower Microsoft Support Costs
Six Minute Avg. Response Time
Enterprise, Cloud & Development
100% US-Citizen Support Teams
Why You Need Cisco Premier Support
30 to 60% Cisco + Microsoft Support Cost Savings
Recent analyst research shows that most Cisco + Microsoft Premier Support customers will see a 30-60% price increase when Microsoft switches to Unified Support. US Cloud can save you that 30-60% with its Cisco Premier Support because you only buy the Cisco support hours you need and the hours never expire.
WHAT THE ANALYSTS ARE SAYING:
Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Cisco + Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over +100% and beyond.
10x Faster Cisco + Microsoft Response
Is your Cisco + Microsoft issue business critical? US Cloud will respond to your Cisco/Microsoft support ticket in six minutes or less – 10x faster than Microsoft. Receive prioritized Cisco problem resolution for your most complex Cisco issues. Get the fastest prioritized response times for Cisco with 24×7 elevated break/fix support and access to dedicated support engineers (DSE). Cisco Premier Support offers the top problem resolution services to you.
Cisco Premier Support from US Cloud is All-American (literally) and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize Cisco platform availability with All-American Cisco service delivery. Cisco Premier Support includes service delivery from 100% USA-based dedicated support engineers (DSE). US Cloud Cisco Premier Support service delivery is never outsourced. Recover faster or prevent service disruptions altogether with reliable Cisco support delivered entirely by US citizens.
Cisco Hours Never Expire
Always be able to open Cisco support tickets whenever needed. Don’t sweat trying to keep track of Cisco support hours used, remaining, or expiring. Elevate your Cisco technical support – Open tickets on behalf of your team and reduce frustration with prioritized response times and all Cisco tickets worked by US citizens.
US Cloud is an Cisco Partner and Microsoft Partner with more than two decades of Cisco + Microsoft experience supporting global enterprises using Cisco and all Microsoft technologies (except Dynamics AX, Visual Studio). We are Cisco certified, plus Microsoft, AWS and VMware covering cloud, hybrid and on-premises environments. Leverage US Cloud Cisco expertise to optimize your Cisco platform with Cisco consults, Cisco roadmaps, or Cisco risk assessments.
<1% of Tickets Escalated
Cisco Premier Support from US Cloud has resolved more than 61,000 tickets with less than 1% escalated to Cisco and other product teams for source code issues. As part of this Cisco escalation process, US Cloud white gloves the entire process so you can continue to drive your technology projects forward and get the most out of your Cisco investments.
CISCO PRIORITY SUPPORT
You won’t need to worry about wasting time explaining your Cisco issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Cisco certified engineers. All Cisco Premier support engineers are US citizens who will quickly resolve your most complex issues.
Get comprehensive Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Cisco expertise for guidance, implementation and training in fast-growing Cisco solutions areas. US Cloud Cisco Premier support helps you identify Cisco risks, prevent issues, and improve your Cisco migration readiness.
Take the Next Step for Cisco Premier Support
US Cloud is the proven leader in providing reputable Cisco support services to clients world-wide. We enable Cisco + Microsoft Premier (Unified) Support customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.