Cisco Premier Support from US Cloud Delivers Comprehensive  Support for Cisco.  Save 30% to 60% and Receive 4x Faster Response Times From Cisco-certified US Teams.

Microsoft Premier (Unified) Support Cost Savings - 30-60%
30% – 60%
Savings vs.
US Cloud Premier Support - 15 Minute Response Time
15 Minute
Response from

Live Engineer
US Citizen Premier (Unified) Support at US Cloud
All US Citizens
Microsoft Certified Engineer Support - US Cloud
100k Tickets
Managed MSFT
Escalation SLA
Microsoft Certified Support - US Cloud
20+ Years
MSFT Product
Fortune 500 Premier (Unified) Microsoft Enterprise Support at US Cloud
Trusted by
Fortune 500


US Cloud is Built to Support Microsoft

US Cloud is a highly-specialized IT shop that has been dedicated to Microsoft products and support for over two decades.  We offer:

  • Ultra-focused, low-overhead operations in the Midwest
  • True experts in the Microsoft stack, Previous Microsoft TAMs and Microsoft-certified engineers on staff
  • Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting
  • Fixated on higher-quality MSFT support at a lower price
Video ThumbnailMicrosoft Premier Support Switching to US Cloud - youtube Video

US Cloud Client Journey

Former Microsoft Premier Support client discusses switching to US Cloud. Learn how the organization redeployed their 38% Premier Support cost savings in year 1 and how US Cloud is helping reduce VMware support costs in year 2. He also answers the following questions:

  • Were you determined to leave Microsoft Premier Support?
  • When did you realize you COULD leave Microsoft?
  • Did your relationship with Microsoft suffer after switching?
  • How has it gone so far with US Cloud support?
  • How fast or responsive has US Cloud been?
  • What about ticket resolution times?
  • What do your engineers think about US Cloud?
  • Any regrets moving to US Cloud for Premier Support?

US Cloud is Trusted World Wide

US Cloud is has more than two decades of experience supporting all Microsoft technologies with global Fortune 500, Small and Medium Enterprise, US Federal, State and local government clients.  Here’s why:

  • Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting with over 100,000 tickets worked, 5,000+ migrations managed
  • We have over 25 Microsoft certifications plus Cisco and VMware covering cloud, hybrid and on-premises environments
  • Supporting Fortune 500s to S&M enterprise on issues that range from routine to mission critical

US Cloud History Timeline

Brief History of US Cloud

In 1996 FrontPages Web Hosting was founded by Rob LaMear.  Since then our brands have supported over 2.1 billion logins across 80 countries.  We now have veteran leadership, zero debt and 20+ years of financial stability behind us.  Milestones include:

  • 1999 – became the first provider in the World to host SharePoint.
  • 2002 – surpasses 100 million logins under management. 
  • 2006 – performs 1,000th client platform migration.
  • 2012 – expands managed services to include support for Microsoft Exchange, SQL and Windows Server.
  • 2013 – US Cyber Vault launched to secure client data and protect global brands.
  • 2017 – US Cloud launched, formalizing Microsoft Premier Support services.

Why You Need Cisco Premier Support

Cisco Premier Support Cost Savings with US Cloud

Save 30-60%
vs Cisco + Microsoft Premier (Unified) Support

Cisco Premier Support Better Response Time with US Cloud

4x Faster Response
than Cisco + Microsoft support response time, resolve issues quickly

All US Citizens with US Cloud Cisco Premier Support

Never Off-Shored
Cisco Premier support is All-American (literally) and ITAR/DFARS compliant

US Cloud Cisco Premier Support for Cisco plus Microsoft stack enterprises

Cisco Expertise
Collaborate with a trusted account manger who’s invested in your priorities

Cisco Premier Support Ticket Escalation at US Cloud

100,000 Tickets Solved
Written SLAs for managed Microsoft escalations when necessary

Holistic Enterprise Support Across All Your Technology Platforms – Microsoft, Cisco, VMware and AWS

Comprehensive support for Microsoft/Cisco/VMware, cloud, hybrid and on-premises

30 to 60% Cisco + Microsoft Support Cost Savings

Recent analyst research shows that most Cisco + Microsoft Premier Support customers will see a 30-60% price increase when Microsoft switches to Unified Support. US Cloud can save you that 30-60% with its Cisco Premier Support because you only buy the Cisco support hours you need.

Cisco Premier Support Cost Savings at US Cloud - Analyst Research


Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Cisco + Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over 100%.

4x Faster Cisco + Microsoft Response

Is your Cisco + Microsoft issue business critical? US Cloud will respond to your Cisco/Microsoft support ticket in fifteen minutes or less – 4x faster than Microsoft. Receive prioritized Cisco problem resolution for your most complex Cisco issues. Get the fastest prioritized response times for Cisco with 24×7 elevated break/fix support and access to designated support engineers (DSE). Cisco Premier Support offers the top problem resolution services to you.

15-minute Initial Response Time (IRT) SLA Guarantee with Premier Support from US Cloud


Cisco Premier Support from US Cloud is All-American (literally) and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize Cisco platform availability with All-American Cisco service delivery. Cisco Premier Support includes service delivery from 100% USA-based designated support engineers (DSE). US Cloud Cisco Premier Support service delivery is never off-shored. Recover faster or prevent service disruptions altogether with reliable Cisco support delivered entirely by US citizens.

USA map

US Cloud Microsoft Premier Support is Never Outsourced and Does Not Use Overseas Call Centers


US Cloud is an Cisco Partner with more than two decades of Cisco + Microsoft experience supporting global enterprises using Cisco and all Microsoft technologies (except Dynamics AX, Visual Studio).  We are Cisco certified, AWS and VMware covering cloud, hybrid and on-premises environments.  Leverage US Cloud Cisco expertise to optimize your Cisco platform with Cisco consults, Cisco roadmaps, or Cisco risk assessments.

Cisco Partner - US Cloud Cisco Premier Support

Cisco Certified Support - CCIE, CCNP, CCNA

100,000 Tickets Solved

Cisco Premier Support from US Cloud has resolved more than 100,000 tickets for clients. US Cloud also offers written SLAs for managed Microsoft escalations if necessary. As part of this Cisco escalation process, US Cloud white gloves the entire process so you can continue to drive your technology projects forward and get the most out of your Cisco investments.


You won’t need to worry about wasting time explaining your Cisco issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Cisco certified engineers. All Cisco Premier support engineers are US citizens who will quickly resolve your most complex issues.

Cross-Platform Support

Get comprehensive Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Cisco expertise for guidance, implementation and training in fast-growing Cisco solutions areas. US Cloud Cisco Premier support helps you identify Cisco risks, prevent issues, and improve your Cisco migration readiness.

US Cloud Cross Platform Support

Next Steps - Cisco Premier Support at US Cloud

Take the Next Step for Cisco Premier Support

US Cloud is the proven leader in providing reputable Cisco support services to clients world-wide. We enable Cisco + Microsoft Premier (Unified) Support customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.