CISCO PREMIER SUPPORT

Cisco Premier Support from US Cloud Delivers Comprehensive  Support for Cisco.  Save 30% to 60% and Receive 4x Faster Response Times From Cisco-certified US Teams.

Save up to 50%    vs. Microsoft
15 Minute
Response from

Live Engineer
All US Citizens
ITAR/DFARS
Compliant
100k Tickets
Managed MSFT
Escalation SLA
Microsoft product support - US Cloud
20+ Years
MSFT Product
Experience
Fortune 500 Premier (Unified) Support Customers at US Cloud
Trusted by
Fortune 500
Worldwide

Why You Need Cisco Premier Support

Cisco Premier Support Cost Savings with US Cloud

Save 30-60%
vs Cisco + Microsoft Premier (Unified) Support

Cisco Premier Support Better Response Time with US Cloud

4x Faster Response
than Cisco + Microsoft support response time, resolve issues quickly

All US Citizens with US Cloud Cisco Premier Support

Never Off-Shored
Cisco Premier support is All-American (literally) and ITAR/DFARS compliant

US Cloud Cisco Premier Support for Cisco plus Microsoft stack enterprises

Cisco Expertise
Collaborate with a trusted account manger who’s invested in your priorities

Cisco Premier Support Ticket Escalation at US Cloud

100,000 Tickets Solved
Written SLAs for managed Microsoft escalations when necessary

Holistic Enterprise Support Across All Your Technology Platforms – Microsoft, Cisco, VMware and AWS

Cross-Platform
Comprehensive support for Microsoft/Cisco/VMware, cloud, hybrid and on-premises

30 to 60% Cisco + Microsoft Support Cost Savings

Recent analyst research shows that most Cisco + Microsoft Premier Support customers will see a 30-60% price increase when Microsoft switches to Unified Support. US Cloud can save you that 30-60% with its Cisco Premier Support because you only buy the Cisco support hours you need.

WHAT THE ANALYSTS ARE SAYING:

Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Cisco + Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over 100%.

4x Faster Cisco + Microsoft Response

Is your Cisco + Microsoft issue business critical? US Cloud will respond to your Cisco/Microsoft support ticket in fifteen minutes or less – 4x faster than Microsoft. Receive prioritized Cisco problem resolution for your most complex Cisco issues. Get the fastest prioritized response times for Cisco with 24×7 elevated break/fix support and access to designated support engineers (DSE). Cisco Premier Support offers the top problem resolution services to you.

15-minute Initial Response Time (IRT) SLA Guarantee with Premier Support from US Cloud

NEVER OFF-SHORED

Cisco Premier Support from US Cloud is All-American (literally) and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize Cisco platform availability with All-American Cisco service delivery. Cisco Premier Support includes service delivery from 100% USA-based designated support engineers (DSE). US Cloud Cisco Premier Support service delivery is never off-shored. Recover faster or prevent service disruptions altogether with reliable Cisco support delivered entirely by US citizens.

USA map

US Cloud Microsoft Premier Support is Never Outsourced and Does Not Use Overseas Call Centers

CISCO EXPERTISE

US Cloud is an Cisco Partner with more than two decades of Cisco + Microsoft experience supporting global enterprises using Cisco and all Microsoft technologies (except Dynamics AX, Visual Studio).  We are Cisco certified, AWS and VMware covering cloud, hybrid and on-premises environments.  Leverage US Cloud Cisco expertise to optimize your Cisco platform with Cisco consults, Cisco roadmaps, or Cisco risk assessments.

Cisco Partner - US Cloud Cisco Premier Support

Cisco Certified Support - CCIE, CCNP, CCNA

100,000 Tickets Solved

Cisco Premier Support from US Cloud has resolved more than 100,000 tickets for clients. US Cloud also offers written SLAs for managed Microsoft escalations if necessary. As part of this Cisco escalation process, US Cloud white gloves the entire process so you can continue to drive your technology projects forward and get the most out of your Cisco investments.

CISCO PRIORITY SUPPORT

You won’t need to worry about wasting time explaining your Cisco issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Cisco certified engineers. All Cisco Premier support engineers are US citizens who will quickly resolve your most complex issues.

Cross-Platform Support

Get comprehensive Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Cisco expertise for guidance, implementation and training in fast-growing Cisco solutions areas. US Cloud Cisco Premier support helps you identify Cisco risks, prevent issues, and improve your Cisco migration readiness.

US Cloud Cross Platform Support

Next Steps - Cisco Premier Support at US Cloud

Take the Next Step for Cisco Premier Support

US Cloud is the proven leader in providing reputable Cisco support services to clients world-wide. We enable Cisco + Microsoft Premier (Unified) Support customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.