CITRIX PREMIER SUPPORT

Citrix Premier Support from US Cloud Delivers Comprehensive  Support for Citrix.  Save 30% to 60% and Receive 4x Faster Response Times From Citrix-certified US Teams.

Save up to 50%    vs. Microsoft
15 Minute
Response from

Live Engineer
All US Citizens
ITAR/DFARS
Compliant
100k Tickets
Managed MSFT
Escalation SLA
Microsoft product support - US Cloud
20+ Years
MSFT Product
Experience
Fortune 500 Premier (Unified) Support Customers at US Cloud
Trusted by
Fortune 500
Worldwide

Why You Need Citrix Premier Support

Citrix Premier Support Cost Savings with US Cloud

Save 30-60%
vs Citrix + Microsoft Premier (Unified) Support

Citrix Premier Support Better Response Time with US Cloud

4x Faster Response
than Citrix + Microsoft support response time, resolve issues quickly

All US Citizens with US Cloud Citrix Premier Support

Never Off-Shored
Citrix Premier support is All-American (literally) and ITAR/DFARS compliant

US Cloud Citrix Premier Support for Citrix plus Microsoft stack enterprises

Citrix Expertise
Collaborate with a trusted account manger who’s invested in your priorities

microsoft-ticket

100,000 Tickets Solved
Written SLAs for managed Microsoft escalations when necessary

Holistic Enterprise Support Across All Your Technology Platforms – Microsoft, Cisco, VMware and AWS

Cross-Platform
Comprehensive support for Microsoft/Cisco/VMware, cloud, hybrid and on-premises

30 to 60% Citrix + Microsoft Support Cost Savings

Recent analyst research shows that most Citrix + Microsoft Premier Support customers will see a 30-60% price increase when Microsoft switches to Unified Support. US Cloud can save you that 30-60% with its Citrix Premier Support because you only buy the Citrix support hours you need.

WHAT THE ANALYSTS ARE SAYING:

Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Citrix + Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over 100%.

4x Faster Citrix + Microsoft Response

Is your Citrix + Microsoft issue business critical? US Cloud will respond to your Citrix/Microsoft support ticket in fifteen minutes or less – 4x faster than Microsoft. Receive prioritized Citrix problem resolution for your most complex Citrix issues. Get the fastest prioritized response times for Citrix with 24×7 elevated break/fix support and access to designated support engineers (DSE). Citrix Premier Support offers the top problem resolution services to you.

15-minute Initial Response Time (IRT) SLA Guarantee with Premier Support from US Cloud

NEVER OFF-SHORED

Citrix Premier Support from US Cloud is All-American (literally) and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize Citrix platform availability with All-American Citrix service delivery. Citrix Premier Support includes service delivery from 100% USA-based designated support engineers (DSE). US Cloud Citrix Premier Support service delivery is never off-shored. Recover faster or prevent service disruptions altogether with reliable Citrix support delivered entirely by US citizens.

USA map

US Cloud Microsoft Premier Support is Never Outsourced and Does Not Use Overseas Call Centers

CITRIX EXPERTISE

US Cloud is an Citrix Partner with more than two decades of Citrix + Microsoft experience supporting global enterprises using Citrix and all Microsoft technologies (except Dynamics AX, Visual Studio).  We are Citrix certified, AWS and VMware covering cloud, hybrid and on-premises environments.  Leverage US Cloud Citrix expertise to optimize your Citrix platform with Citrix consults, Citrix roadmaps, or Citrix risk assessments.

Citrix Partner

Citrix Certified

100,000 Tickets Solved

Citrix Premier Support from US Cloud has resolved more than 100,000 tickets for clients. US Cloud also offers written SLAs for managed Microsoft escalations if necessary. As part of this Citrix escalation process, US Cloud white gloves the entire process so you can continue to drive your technology projects forward and get the most out of your Citrix investments.

CITRIX PRIORITY SUPPORT

You won’t need to worry about wasting time explaining your Citrix issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Citrix certified engineers. All Citrix Premier support engineers are US citizens who will quickly resolve your most complex issues.

Cross-Platform Support

Get comprehensive Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Citrix expertise for guidance, implementation and training in fast-growing Citrix solutions areas. US Cloud Citrix Premier support helps you identify Citrix risks, prevent issues, and improve your Citrix migration readiness.

US Cloud Cross Platform Support

Next Steps - Citrix Premier Support at US Cloud

Take the Next Step for Citrix Premier Support

US Cloud is the proven leader in providing reputable Citrix support services to clients world-wide. We enable Citrix + Microsoft Premier (Unified) Support customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.