CITRIX PREMIER SUPPORT
Citrix Premier Support from US Cloud Delivers Comprehensive and Trusted Advisor Support for Enterprise Citrix Technologies. In Addition, You Benefit from 30 to 60% Cost Savings Across All Microsoft Platforms. US Cloud Premier Support Includes 10x Faster Response Times than Microsoft, Support Hours Never Expire and All Work is Done by US Citizens.
Trusted by 11 of the World's Largest Companies
Lower Microsoft Support Costs
Six Minute Avg. Response Time
Enterprise, Cloud & Development
100% US-Citizen Support Teams
Why You Need Citrix Premier Support
30 to 60% Citrix + Microsoft Support Cost Savings
Recent analyst research shows that most Citrix + Microsoft Premier Support customers will see a 30-60% price increase when Microsoft switches to Unified Support. US Cloud can save you that 30-60% with its Citrix Premier Support because you only buy the Citrix support hours you need and the hours never expire.
WHAT THE ANALYSTS ARE SAYING:
Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Citrix + Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over +100% and beyond.
10x Faster Citrix + Microsoft Response
Is your Citrix + Microsoft issue business critical? US Cloud will respond to your Citrix/Microsoft support ticket in six minutes or less – 10x faster than Microsoft. Receive prioritized Citrix problem resolution for your most complex Citrix issues. Get the fastest prioritized response times for Citrix with 24×7 elevated break/fix support and access to dedicated support engineers (DSE). Citrix Premier Support offers the top problem resolution services to you.
Citrix Premier Support from US Cloud is All-American (literally) and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize Citrix platform availability with All-American Citrix service delivery. Citrix Premier Support includes service delivery from 100% USA-based dedicated support engineers (DSE). US Cloud Citrix Premier Support service delivery is never outsourced. Recover faster or prevent service disruptions altogether with reliable Citrix support delivered entirely by US citizens.
Citrix Hours Never Expire
Always be able to open Citrix support tickets whenever needed. Don’t sweat trying to keep track of Citrix support hours used, remaining, or expiring. Elevate your Citrix technical support – Open tickets on behalf of your team and reduce frustration with prioritized response times and all Citrix tickets worked by US citizens.
US Cloud is an Citrix Partner and Microsoft Partner with more than two decades of Citrix + Microsoft experience supporting global enterprises using Citrix and all Microsoft technologies (except Dynamics AX, Visual Studio). We are Citrix certified, plus Microsoft, AWS and VMware covering cloud, hybrid and on-premises environments. Leverage US Cloud Citrix expertise to optimize your Citrix platform with Citrix consults, Citrix roadmaps, or Citrix risk assessments.
<1% of Tickets Escalated
Citrix Premier Support from US Cloud has resolved more than 61,000 tickets with less than 1% escalated to Citrix and other product teams for source code issues. As part of this Citrix escalation process, US Cloud white gloves the entire process so you can continue to drive your technology projects forward and get the most out of your Citrix investments.
CITRIX PRIORITY SUPPORT
You won’t need to worry about wasting time explaining your Citrix issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Citrix certified engineers. All Citrix Premier support engineers are US citizens who will quickly resolve your most complex issues.
Get comprehensive Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Citrix expertise for guidance, implementation and training in fast-growing Citrix solutions areas. US Cloud Citrix Premier support helps you identify Citrix risks, prevent issues, and improve your Citrix migration readiness.
Take the Next Step for Citrix Premier Support
US Cloud is the proven leader in providing reputable Citrix support services to clients world-wide. We enable Citrix + Microsoft Premier (Unified) Support customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.