DYNAMICS PREMIER SUPPORT
Dynamics Premier Support from US Cloud Delivers Comprehensive and Trusted Advisor Support for Your Microsoft Dynamics Platform. In Addition, You Benefit from 30 to 60% Cost Savings According to New Analyst Research, 3x Faster Response Time than Microsoft, Support Hours Never Expire and and All Work is Done by US Citizens.
Trusted by 11 of the World's Largest Companies
Lower Microsoft Support Costs
Six Minute Avg. Response Time
Enterprise, Cloud & Development
100% US-Citizen Support Teams
Why You Need Dynamics Premier Support
30 to 60% Dynamics Support Cost Savings
Recent analyst research shows that most Microsoft Premier Support (including Dynamics) customers will see a 30-60% price increase when Microsoft switches to Unified Support in 2018. US Cloud can save you that 30-60% with its Dynamics Premier Support because you only buy the Dynamics support hours you need and the hours never expire.
WHAT THE ANALYSTS ARE SAYING:
Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over +100% and beyond.
3x Faster Dynamics Response
Is your Dynamics issue business critical? US Cloud will respond to your Dynamics support ticket in six minutes or less – 3x faster than Microsoft. Receive prioritized Dynamics problem resolution for your most complex Dynamics issues. Get the fastest prioritized response times for Dynamics with 24×7 elevated break/fix support and access to dedicated support engineers (DSE). Dynamics Premier Support offers the top problem resolution services to you.
Dynamics Premier Support from US Cloud is All-American (literally) and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize Dynamics platform and application availability with All-American Microsoft Dynamics service delivery. Dynamics Premier Support includes service delivery from 100% USA-based dedicated support engineers (DSE). US Cloud Dynamics Premier Support service delivery is never outsourced. Recover faster or prevent service disruptions altogether with reliable Microsoft Dynamics support delivered entirely by US citizens.
Dynamics Hours Never Expire
Always be able to open Dynamics support tickets whenever needed. Don’t sweat trying to keep track of Dynamics support hours used, remaining, or expiring. Elevate your Microsoft Dynamics technical support – Open tickets on behalf of your team and reduce frustration with prioritized response times and all Dynamics tickets worked by US citizens.
MICROSOFT DYNAMICS EXPERTISE
US Cloud is a Microsoft Certified Partner and Cloud Solution Provider with more than two decades of experience supporting global enterprises and all Microsoft technologies (except Dynamics AX, Visual Studio). We are Microsoft certified Plus Cisco and VMware covering cloud, hybrid and on-premises environments. Leverage US Cloud Microsoft Dynamics expertise to optimize your Dynamics platform with Dynamics cloud consults, Dynamics roadmaps, or Dynamics risk assessments.
<1% of Tickets Escalated
Dynamics Premier Support from US Cloud has resolved more than 61,000 tickets with less than 1% escalated to Microsoft Dynamics and other product teams for source code issues. As part of this Dynamics escalation process to Microsoft, US Cloud white gloves the entire process so you can continue to drive your Microsoft technology projects forward and get the most out of your Microsoft investments.
DYNAMICS PRIORITY SUPPORT
You won’t need to worry about wasting time explaining your Dynamics issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Microsoft Dynamics certified engineers. All Dynamics Premier support engineers are US citizens who will quickly resolve your most complex issues.
Get comprehensive Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft Dynamics expertise for guidance, implementation and training in fast-growing Dynamics solutions areas. US Cloud Dynamics Premier support helps you identify Dynamics risks, prevent issues, and improve your Dynamics migration readiness.
Take the Next Step for Dynamics Premier Support
US Cloud is the proven leader in providing reputable Microsoft Dynamics support services to clients world-wide. We enable Microsoft Premier (Unified) Support for Dynamics customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.