EXCHANGE PREMIER SUPPORT
Exchange Premier Support from US Cloud Delivers Comprehensive and Trusted Advisor Support for Your Microsoft Exchange Email Platform. In Addition, You Benefit from 30 to 60% Cost Savings According to New Analyst Research, 3x Faster Response Time than Microsoft, Support Hours Never Expire and and All Work is Done by US Citizens.
Trusted by 11 of the World's Largest Companies
Lower Microsoft Support Costs
Six Minute Avg. Response Time
Enterprise, Cloud & Development
100% US-Citizen Support Teams
Why You Need Exchange Premier Support
30 to 60% Exchange Support Cost Savings
Recent analyst research shows that most Microsoft Premier Support (including Exchange) customers will see a 30-60% price increase when Microsoft switches to Unified Support in 2018. US Cloud can save you that 30-60% with its Exchange Premier Support because you only buy the Exchange support hours you need and the hours never expire.
WHAT THE ANALYSTS ARE SAYING:
Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over +100% and beyond.
3x Faster Exchange Response
Is your Exchange issue business critical? US Cloud will respond to your Exchange support ticket in six minutes or less – 3x faster than Microsoft. Receive prioritized Exchange problem resolution for your most complex Exchange issues. Get the fastest prioritized response times for Exchange with 24×7 elevated break/fix support and access to dedicated support engineers (DSE). Exchange Premier Support offers the top problem resolution services to you.
Exchange Premier Support from US Cloud is All-American (literally) and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize Exchange platform and application availability with All-American Microsoft Exchange service delivery. Exchange Premier Support includes service delivery from 100% USA-based dedicated support engineers (DSE). US Cloud Exchange Premier Support service delivery is never outsourced. Recover faster or prevent service disruptions altogether with reliable Microsoft Exchange support delivered entirely by US citizens.
Exchange Hours Never Expire
Always be able to open Exchange support tickets whenever needed. Don’t sweat trying to keep track of Exchange support hours used, remaining, or expiring. Elevate your Microsoft Exchange technical support – Open tickets on behalf of your team and reduce frustration with prioritized response times and all Exchange tickets worked by US citizens.
MICROSOFT EXCHANGE EXPERTISE
US Cloud is a Microsoft Certified Partner and Cloud Solution Provider with more than two decades of experience supporting global enterprises and all Microsoft technologies (except Dynamics AX, Visual Studio). We are Microsoft certified Plus Cisco and VMware covering cloud, hybrid and on-premises environments. Leverage US Cloud Microsoft Exchange expertise to optimize your Exchange platform with Exchange email consults, Exchange roadmaps, or Exchange risk assessments.
<1% of Tickets Escalated
Exchange Premier Support from US Cloud has resolved more than 61,000 tickets with less than 1% escalated to Microsoft Exchange and other product teams for source code issues. As part of this Exchange escalation process to Microsoft, US Cloud white gloves the entire process so you can continue to drive your Microsoft technology projects forward and get the most out of your Microsoft investments.
EXCHANGE PRIORITY SUPPORT
You won’t need to worry about wasting time explaining your Exchange issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Microsoft Exchange certified engineers. All Exchange Premier support engineers are US citizens who will quickly resolve your most complex issues.
Get comprehensive Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft Exchange expertise for guidance, implementation and training in fast-growing Exchange solutions areas. US Cloud Exchange Premier support helps you identify Exchange risks, prevent issues, and improve your Exchange migration readiness.
Take the Next Step for Exchange Premier Support
US Cloud is the proven leader in providing reputable Microsoft Exchange support services to clients world-wide. We enable Microsoft Premier (Unified) Support for Exchange customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.