IT Managed Services 2018-04-13T11:21:54+00:00

IT MANAGED SERVICES

IT Managed Services from US Cloud Allows You to Extend Your Existing IT Team or Transition to a Fully Outsourced Model.  Free Yourself from the Burden of Monitoring, Patching and Backing Up Your Network.  Trust in US Cloud for 24/7 Live Help Desk Manned by All-US Based IT Professionals.  Move Ahead of Competitors by Leveraging Our IT and Cloud Expertise to Run Fast and Lean.  Run Your Business, Not Your Technology.  Get Pricing Now.

Top 3 Advantages of US Cloud IT Managed Services

24/7 access to IT experts

Free your team up to innovate

Leverage insight from 1,000+ customers

Extend Your IT Team or Transition to a Fully Outsourced IT Managed Services Model With:

  • 24/7 Monitoring of network and all devices

  • Patching all servers and devices

  • Backup all servers and devices

  • Outsource IT roles on-demand

  • On-demand CIO advisory and road-mapping

  • Access to Security and Cloud expertise

IT Managed Services Example

Needs

  • Client was not monitoring its server resources or site performance
  • Client did not have MS SQL expertise on staff
  • Client did not have staff, process or tools to regularly patch servers
  • Client did not have modern backup system in place

Solutions

  • US Cloud designed a backup solution using its enterprise-grade Veeam environment to backup the client’s on-premises environment
    • The backup solution consists of the virtual hard drives, file system, SQL databases, and SharePoint item level
  • Using its global monitoring system, US Cloud monitors all the client’s server resources and drive space, sending alerts to not only US Cloud engineering teams, but also the client so all parties have full visibility into alerts.
  • US Cloud monitors the client’s site performance on its public facing sites using their Web Performance Monitoring tools
    • US Cloud records various navigational steps and if any one of those steps take longer than the specified threshold, it alerts US Cloud engineers and the client
  • US Cloud added all the client’s servers to the patching team’s portfolio of servers and weekly check process.
  • US Cloud automated the Operating System patches for both the client’s QA environment and its Production environment
    • The QA environment is patched on a weekly basis and the Production environment is patched during their maintenance window of weekend evenings

Outsourcing IT Roles – Extend Your Team or Transition to Fully Managed IT Services

Managed Admin

Need access to expertise day & night?

Managed Database

What about someone to manage your data?

Managed Network Engineer

Have someone to manage your network?

Managed Applications

Custom code projects piling up?