30% – 60%
All US Citizens
72k Tickets Solved
SLAs for Managed
THE ONLY PROVEN ALTERNATIVE TO MICROSOFT PREMIER (UNIFIED) SUPPORT
US Cloud is Built to Support Microsoft
US Cloud is a highly-specialized IT shop that has been dedicated to Microsoft products and support for over two decades. We offer:
- Ultra-focused, low-overhead operations in the Midwest
- True experts in the Microsoft stack, Previous Microsoft TAMs and Microsoft-certified engineers on staff
- Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting
- Fixated on higher-quality MSFT support at a lower price
US Cloud Client Journey
Former Microsoft Premier Support client discusses switching to US Cloud. Learn how the organization redeployed their 38% Premier Support cost savings in year 1 and how US Cloud is helping reduce VMware support costs in year 2. He also answers the following questions:
- Were you determined to leave Microsoft Premier Support?
- When did you realize you COULD leave Microsoft?
- Did your relationship with Microsoft suffer after switching?
- How has it gone so far with US Cloud support?
- How fast or responsive has US Cloud been?
- What about ticket resolution times?
- What do your engineers think about US Cloud?
- Any regrets moving to US Cloud for Premier Support?
US Cloud is Trusted World Wide
US Cloud is has more than two decades of experience supporting all Microsoft technologies with global Fortune 500, Small and Medium Enterprise, US Federal, State and local government clients. Here’s why:
- Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting with over 72,000 tickets worked, 5,000+ migrations managed
- We have over 25 Microsoft certifications plus Cisco and VMware covering cloud, hybrid and on-premises environments
- Supporting Fortune 500s to S&M enterprise on issues that range from routine to mission critical
Brief History of US Cloud
In 1996 FrontPages Web Hosting was founded by Rob LaMear. Since then our brands have supported over 2.1 billion logins across 80 countries. We now have veteran leadership, zero debt and 20+ years of financial stability behind us. Milestones include:
- 1999 – Fpweb.net became the first provider in the World to host SharePoint.
- 2002 – Fpweb.net surpasses 100 million logins under management.
- 2006 – Fpweb.net performs 1,000th client platform migration.
- 2012 – Fpweb.net expands managed services to include support for Microsoft Exchange, SQL and Windows Server.
- 2013 – US Cyber Vault launched to secure client data and protect global brands.
- 2017 – US Cloud launched, formalizing Microsoft Premier Support services.
Why You Need Azure Premier Support
30% to 60% Azure Support Cost Savings
Recent analyst research shows that most Microsoft Premier Support (including Azure Rapid Response) customers will see a 30%-60% price increase when Microsoft switches to Unified Support. US Cloud can save you that 30%-60% with its Azure Premier Support because you only buy the Azure support hours you need.
WHAT THE ANALYSTS ARE SAYING:
Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over 100%.
3x Faster Azure Response
Is your Azure issue business critical? US Cloud will respond to your Azure support ticket in fifteen minutes or less – 3x faster than Microsoft. Receive prioritized Azure problem resolution for your most complex Azure issues. Get the fastest prioritized response times for Azure with 24×7 elevated break/fix support and access to designated support engineers (DSE). Azure Premier Support offers the top problem resolution services to you.
Azure Premier Support from US Cloud is All-American (literally) and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize Azure platform and application availability with All-American Microsoft Azure service delivery. Azure Premier Support includes service delivery from 100% USA-based designated support engineers (DSE). US Cloud Azure Premier Support service delivery is never outsourced. Recover faster or prevent service disruptions altogether with reliable Microsoft Azure support delivered entirely by US citizens.
MICROSOFT AZURE EXPERTISE
US Cloud has than two decades of experience supporting global enterprises and all Microsoft technologies (except Dynamics AX, Visual Studio). We have over 25 Microsoft certifications plus Cisco and VMware covering cloud, hybrid and on-premises environments. Leverage US Cloud Microsoft Azure expertise to optimize your Azure cloud platform and applications with Azure cloud consults, Azure cloud roadmaps, or Azure risk assessments.
72,000 Tickets Solved
Microsoft Premier Support from US Cloud has resolved more than 72,000 tickets for clients. US Cloud also offers written SLAs for managed Microsoft escalations if necessary. As par to f any escalation process to Microsoft, US Cloud white-gloves the entire process so you can continue to drive your technology projects forward and get the most out of your Microsoft investments.
AZURE PRIORITY SUPPORT
You won’t need to worry about wasting time explaining your Asure issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Microsoft Azure certified engineers. All Azure Premier support engineers are US citizens who will quickly resolve your most complex issues.
Get comprehensive enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft expertise for guidance, implementation and training in fast-growing solutions areas. US Cloud Premier Support helps you identify risks, prevent issues, and improve migration readiness for you and your organization.
Take the Next Step for Azure Premier Support
Relying heavily on Microsoft Azure means that when you have a problem, you need to be able to call and talk to an Azure expert right away. There is nothing worse than waiting for a call-back from support while systems are down. Avoid feeling helpless when something goes wrong in Azure. Get US Cloud Premier support for Azure to make sure you are covered and getting the most of your Azure investment.