Audience: CIO and IT Executives | Sourcing, Procurement and Vendor Management
Rimini Street, Inc, a Russell 2000® company, believes the best enterprise software support comes from a provider who is solely focused on support. From a partner who is focused on client success, puts expert engineers in direct contact with clients, and delivers truly comprehensive support, including support for customizations.
In 2005, Rimini Street reinvented enterprise software support to deliver a better support experience and save clients money. They haven’t stopped since. They continue to innovate and today offer a global, unified support services solution, leveraging a purpose-built, follow-the-sun service model to help clients extract the greatest value from their enterprise software, invest in innovation, create competitive advantage and enable growth. They have even developed and deployed innovative Artificial Intelligence (AI) technology to dramatically reduce client case resolution times, and continue to expand their offering to meet client needs globally.
Rimini Street supports only Microsoft SQL Server databases. Clients can remain on their current, stable release without any required upgrades — while retaining the right to upgrade on a timeline that suits their business needs and budget. Rimini Street supports SQL Server in conjunction with support for Oracle, SAP, and Salesforce, as well as supporting SQL Server standalone.
US Cloud supports all Microsoft enterprise software and cloud services and has been identified by Gartner as the #1 independent provider of Microsoft third-party support in the world. Enterprise clients receive 2x faster support than Microsoft at 30-50% less cost by switching to US Cloud Microsoft Support. Enjoy ultra-responsive, 24/7 fanatical global support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage, and drive growth.
Oracle Premier Support is available worldwide in 29 languages and delivers comprehensive maintenance, features, and functionality for Oracle products including Oracle Database and Applications Unlimited: Oracle E-Business Suite, JD Edwards EnterpriseOne, PeopleSoft, Siebel CRM, and Hyperion. Oracle support is holistic and systematic.
Oracle enterprise customers are leaders in banking, communications, engineering, construction, financialservices, healthcare, insurance, public sector, retail, utilities, and more.
Third-party software support provider Spinnaker has existed since 2008. While it began with specific Oracle applications (JD Edwards, Peoplesoft, and Siebel), third-party support is now available for virtually any Oracle or SAP on-premise enterprise or infrastructure product set – including the newest release versions. Third-party support vendors like Spinnaker have teams of highly experienced engineers from consultancies, integrators, customers or the software vendors themselves.
Spinnaker supports Oracle, Salesforce, SAP, JD Edwards, Sybase and Microsoft (SQL only). In addition to third party support it provides consulting and managed services.