Microsoft Premier Support Azure from US Cloud Delivers Comprehensive Support for Your MSFT Azure Platform. Save 30% to 60% and Receive 4x Faster Response Time than Microsoft Rapid Response for Azure.

Microsoft Premier (Unified) Support Cost Savings - 30-60%
30% – 60%
Savings vs.
US Cloud Premier Support - 15 Minute Response Time
15 Minute
Response from

Live Engineer
US Citizen Premier (Unified) Support at US Cloud
All US Citizens
Microsoft Certified Engineer Support - US Cloud
100k Tickets
Managed MSFT
Escalation SLA
Microsoft Certified Support - US Cloud
20+ Years
MSFT Product
Fortune 500 Premier (Unified) Microsoft Enterprise Support at US Cloud
Trusted by
Fortune 500


US Cloud is Built to Support Microsoft

US Cloud is a highly-specialized IT shop that has been dedicated to Microsoft products and support for over two decades.  We offer:

  • Ultra-focused, low-overhead operations in the Midwest
  • True experts in the Microsoft stack, Previous Microsoft TAMs and Microsoft-certified engineers on staff
  • Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting
  • Fixated on higher-quality MSFT support at a lower price
Video ThumbnailMicrosoft Premier Support Switching to US Cloud - youtube Video

US Cloud Client Journey

Former Microsoft Premier Support client discusses switching to US Cloud. Learn how the organization redeployed their 38% Premier Support cost savings in year 1 and how US Cloud is helping reduce VMware support costs in year 2. He also answers the following questions:

  • Were you determined to leave Microsoft Premier Support?
  • When did you realize you COULD leave Microsoft?
  • Did your relationship with Microsoft suffer after switching?
  • How has it gone so far with US Cloud support?
  • How fast or responsive has US Cloud been?
  • What about ticket resolution times?
  • What do your engineers think about US Cloud?
  • Any regrets moving to US Cloud for Premier Support?

US Cloud is Trusted World Wide

US Cloud is has more than two decades of experience supporting all Microsoft technologies with global Fortune 500, Small and Medium Enterprise, US Federal, State and local government clients.  Here’s why:

  • Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting with over 100,000 tickets worked, 5,000+ migrations managed
  • We have over 25 Microsoft certifications plus Cisco and VMware covering cloud, hybrid and on-premises environments
  • Supporting Fortune 500s to S&M enterprise on issues that range from routine to mission critical

US Cloud History Timeline

Brief History of US Cloud

In 1996 FrontPages Web Hosting was founded by Rob LaMear.  Since then our brands have supported over 2.1 billion logins across 80 countries.  We now have veteran leadership, zero debt and 20+ years of financial stability behind us.  Milestones include:

  • 1999 – became the first provider in the World to host SharePoint.
  • 2002 – surpasses 100 million logins under management. 
  • 2006 – performs 1,000th client platform migration.
  • 2012 – expands managed services to include support for Microsoft Exchange, SQL and Windows Server.
  • 2013 – US Cyber Vault launched to secure client data and protect global brands.
  • 2017 – US Cloud launched, formalizing Microsoft Premier Support services.

Why You Need Premier Support for Azure

Azure Premier Support Cost Savings with US Cloud

Save 30-60%
vs Microsoft Azure Rapid Response as part of Premier Support

Azure Premier Support Better Response Time with US Cloud

4x Faster Response
than MS Rapid Response for Azure initial response time, resolve Azure issues quickly

All US Citizens with US Cloud Azure Premier Support

Never Off-shored
Azure Premier support is All-American and ITAR/DFARS compliant

US Cloud Azure Premier Support for All Microsoft Azure Platforms and Applications

Microsoft Azure Expertise
Collaborate with a trusted account manger who’s invested in your priorities


100,000 Tickets Solved
Written SLAs for managed Microsoft escalations when necessary

Holistic Enterprise Support Across All Your Technology Platforms – Microsoft, Cisco, VMware and AWS

Comprehensive support for Microsoft/Cisco/VMware, cloud, hybrid and on-premises

30% to 60% Azure Support Cost Savings

Recent analyst research shows that most Microsoft Premier Support (including Azure Rapid Response) customers will see a 30%-60% price increase when Microsoft switches to Unified Support. US Cloud can save you that 30%-60% with its Azure Premier Support because you only buy the Azure support hours you need.

Microsoft Premier Support Azure Cost Savings at US Cloud - Analyst Research


Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over 100%.

4x Faster Azure Response

Is your Azure issue business critical? US Cloud will respond to your Azure support ticket in fifteen minutes or less – 4x faster than Microsoft. Receive prioritized Azure problem resolution for your most complex Azure issues. Get the fastest prioritized response times for Azure with 24×7 elevated break/fix support and access to designated support engineers (DSE). Azure Premier Support offers the top problem resolution services to you.

MSFT Premier Support Azure


Premier Support Azure from US Cloud is All-American (literally) and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize Azure platform and application availability with All-American Microsoft Azure service delivery. Azure Premier Support includes service delivery from 100% USA-based designated support engineers (DSE). US Cloud Azure Premier Support service delivery is never outsourced. Recover faster or prevent service disruptions altogether with reliable Microsoft Azure support delivered entirely by US citizens.

USA map


US Cloud has than two decades of experience supporting global enterprises and all Microsoft technologies (except Dynamics AX, Visual Studio).  We have over 25 Microsoft certifications plus Cisco and VMware covering cloud, hybrid and on-premises environments.  Leverage US Cloud Microsoft Azure expertise to optimize your Azure cloud platform and applications with Azure cloud consults, Azure cloud roadmaps, or Azure risk assessments.

Microsoft Premier Support Azure - 20 years experience
Premier Support Azure - Azure Expert MSP

100,000 Tickets Solved

Microsoft Premier Support from US Cloud has resolved more than 100,000 tickets for clients. US Cloud also offers written SLAs for managed Microsoft escalations if necessary. As par to f any escalation process to Microsoft, US Cloud white-gloves the entire process so you can continue to drive your technology projects forward and get the most out of your Microsoft investments. 


You won’t need to worry about wasting time explaining your Asure issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Microsoft Azure certified engineers. All Azure Premier support engineers are US citizens who will quickly resolve your most complex issues.


Get comprehensive enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft expertise for guidance, implementation and training in fast-growing solutions areas. US Cloud Premier Support helps you identify risks, prevent issues, and improve migration readiness for you and your organization.

US Cloud Cross Platform Support

Next Steps - Premier Support Azure at US Cloud

Take the Next Step for Premier Support Azure

Relying heavily on Microsoft Azure means that when you have a problem, you need to be able to call and talk to an Azure expert right away.  There is nothing worse than waiting for a call-back from support while systems are down.  Avoid feeling helpless when something goes wrong in Azure. Get US Cloud Premier Support for Azure to make sure you are covered and getting the most of your Azure investment.