---
title: "Microsoft Premier Support Cost Per Hour"
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slug: "microsoft-premier-support-cost-per-hour"
published_at: "2018-02-13T16:59:27+00:00"
modified_at: "2025-12-08T21:01:47+00:00"
url: "https://www.uscloud.com/microsoft-premier-support-cost-per-hour/"
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# Microsoft Premier Support Cost Per Hour.

## MICROSOFT PREMIER SUPPORT COST PER HOUR

## Compare MS Premier (Unified) Support Cost Per Hour to US Cloud’s up to 50% Savings Per Hour, According to Analyst Research. Look at Other Criteria Including Support by US Citizens and Response Time. Download the Price List to See the Cost Per Hour Across all Plans.

[REQUEST INFORMATION](/request-information/)

[https://www.uscloud.com/wp-content/uploads/US-Cloud-Microsoft-Enterprise-Support-Data-Sheet.pdf](https://www.uscloud.com/wp-content/uploads/US-Cloud-Microsoft-Enterprise-Support-Data-Sheet.pdf)
[https://www.uscloud.com/wp-content/uploads/US-Cloud-Microsoft-Enterprise-Support-Data-Sheet.pdf](https://www.uscloud.com/wp-content/uploads/US-Cloud-Microsoft-Enterprise-Support-Data-Sheet.pdf)

[Instant Download – MSFT vs. US CLOUD Support »](/wp-content/uploads/US-Cloud-Microsoft-Enterprise-Support-Data-Sheet.pdf)

[https://www.uscloud.com/wp-content/uploads/2018/09/microsoft-enterprise-agreement-cost-increase.jpg](https://www.uscloud.com/wp-content/uploads/2018/09/microsoft-enterprise-agreement-cost-increase.jpg)

### Unified Support Cost Per Hour Increase

Microsoft is moving its Premier Support customers to Unified Support. Microsoft Unified Support will have three plans and unlimited reactive support hours. However, analyst research shows that this change will be a 30-60% cost per hour price increase for most customers.

[MS Premier vs Unified](/microsoft-premier-support-vs-unified-support/)

### The Proven Alternative

US Cloud, a managed service provider with 20+ years of experience supporting Microsoft technologies, offers a proven alternative to Microsoft Unified [Support that provides up to 50% cost](https://www.uscloud.com/blog/office-365-premier-support-cost-optimize-it-costs-2023/)
 per hour savings and 100% domestic, US based support team.

[Download Pricing Guide](https://www.uscloud.com/wp-content/uploads/US-Cloud-Microsoft-Enterprise-Support-Data-Sheet.pdf)

[https://www.uscloud.com/wp-content/uploads/2018/02/Our-Support-Team.png](https://www.uscloud.com/wp-content/uploads/2018/02/Our-Support-Team.png)

### Up to 50% Cost Savings

According to analyst research, most [Microsoft Premier Support customers will see a cost increase](https://www.uscloud.com/blog/middle-east-avoid-40-microsoft-premier-support-cost-increase/)
 of 30%-60% in the move to Unified Support. Avoid paying for support services and hours you don’t need.

### All Domestic

100% of our Technical Account Managers and Designated Support Engineers are screened domestic, US based. You will never be transferred to an overseas call center.

### Better Support Experience

Initial Response Time (IRT) in fifteen minutes or less. Don’t waste time explaining your issue over and over. And if we need to escalate the issue to Microsoft for a source code issue, we’ll white glove.

### Why US Cloud Premier Support?

###### **Save 30% to 50% versus Microsoft Premier/Unified**

###### **15 Minute Response from** **Live Engineer**

###### **All US-Based Engineering Teams**

###### **Managed Microsoft Escalations**

###### 25+ Years MSFT Product Support

###### **Trusted by Midsize to Large Global Enterprises**

[REQUEST INFORMATION](/request-information/)