30% – 60%
All US Citizens
THE ONLY PROVEN ALTERNATIVE TO MICROSOFT PREMIER (UNIFIED) SUPPORT
US Cloud is Built to Support Microsoft
US Cloud is a highly-specialized IT shop that has been dedicated to Microsoft products and support for over two decades. We offer:
- Ultra-focused, low-overhead operations in the Midwest
- True experts in the Microsoft stack, Previous Microsoft TAMs and Microsoft-certified engineers on staff
- Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting
- Fixated on higher-quality MSFT support at a lower price
US Cloud Client Journey
Former Microsoft Premier Support client discusses switching to US Cloud. Learn how the organization redeployed their 38% Premier Support cost savings in year 1 and how US Cloud is helping reduce VMware support costs in year 2. He also answers the following questions:
- Were you determined to leave Microsoft Premier Support?
- When did you realize you COULD leave Microsoft?
- Did your relationship with Microsoft suffer after switching?
- How has it gone so far with US Cloud support?
- How fast or responsive has US Cloud been?
- What about ticket resolution times?
- What do your engineers think about US Cloud?
- Any regrets moving to US Cloud for Premier Support?
US Cloud is Trusted World Wide
US Cloud is has more than two decades of experience supporting all Microsoft technologies with global Fortune 500, Small and Medium Enterprise, US Federal, State and local government clients. Here’s why:
- Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting with over 100,000 tickets worked, 5,000+ migrations managed
- We have over 25 Microsoft certifications plus Cisco and VMware covering cloud, hybrid and on-premises environments
- Supporting Fortune 500s to S&M enterprise on issues that range from routine to mission critical
Brief History of US Cloud
In 1996 FrontPages Web Hosting was founded by Rob LaMear. Since then our brands have supported over 2.1 billion logins across 80 countries. We now have veteran leadership, zero debt and 20+ years of financial stability behind us. Milestones include:
- 1999 – Fpweb.net became the first provider in the World to host SharePoint.
- 2002 – Fpweb.net surpasses 100 million logins under management.
- 2006 – Fpweb.net performs 1,000th client platform migration.
- 2012 – Fpweb.net expands managed services to include support for Microsoft Exchange, SQL and Windows Server.
- 2013 – US Cyber Vault launched to secure client data and protect global brands.
- 2017 – US Cloud launched, formalizing Microsoft Premier Support services.
Why You Need Premier Support for Dynamics
30 to 60% Dynamics Support Cost Savings
Recent analyst research shows that most Microsoft Premier Support (including Dynamics) customers will see a 30-60% price increase when Microsoft switches to Unified Support. US Cloud can save you that 30-60% with its Premier Support for Dynamics because you only buy the Dynamics support hours you need.
WHAT THE ANALYSTS ARE SAYING:
Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over 100%.
4x Faster Dynamics Response
Is your Dynamics issue business critical? US Cloud will respond to your Dynamics support ticket in fifteen minutes or less – 4x faster than Microsoft. Receive prioritized Dynamics problem resolution for your most complex Dynamics issues. Get the fastest prioritized response times for Dynamics with 24×7 elevated break/fix support and access to designated support engineers (DSE). Premier Support Dynamics offers the top problem resolution services to you.
Premier Support Dynamics from US Cloud is All-American and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize Dynamics platform and application availability with All-American Microsoft Dynamics service delivery. Premier Support Dynamics includes service delivery from 100% USA-based designated support engineers (DSE). US Cloud Premier Support Dynamics service delivery is never off-shored. Recover faster or prevent service disruptions altogether with reliable Microsoft Dynamics support delivered entirely by US citizens.
MICROSOFT DYNAMICS EXPERTISE
US Cloud has more than two decades of experience supporting global enterprises and all Microsoft technologies. Leverage US Cloud Microsoft Dynamics expertise to optimize your Dynamics platform with Dynamics cloud consults, Dynamics roadmaps, or Dynamics risk assessments.
100,000 Tickets Solved
Microsoft Premier Support Dynamics from US Cloud has resolved more than 72,000 tickets for clients. US Cloud also offers written SLAs for managed Microsoft escalations if necessary. As part of this Dynamics escalation process to Microsoft, US Cloud white gloves the entire process so you can continue to drive your Microsoft technology projects forward and get the most out of your Microsoft investments.
DYNAMICS PRIORITY SUPPORT
You won’t need to worry about wasting time explaining your Dynamics issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Microsoft Dynamics certified engineers. All Premier support Dynamics engineers are US citizens who will quickly resolve your most complex issues.
Get comprehensive Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft Dynamics expertise for guidance, implementation and training in fast-growing Dynamics solutions areas. US Cloud Premier Support Dynamics helps you identify Dynamics risks, prevent issues, and improve your Dynamics migration readiness.
Take the Next Step for Premier Support Dynamics
US Cloud is the proven leader in providing reputable Microsoft Dynamics support services to clients world-wide. We enable Microsoft Premier Support for Dynamics customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.