MICROSOFT PREMIER SUPPORT FOR TEAMS

Microsoft Premier Support for Teams from US Cloud Delivers Comprehensive Support for Your Teams Platform. Save up to 50% and Receive 5x Faster Response Times than Microsoft.

Microsoft Premier (Unified) Support Cost Savings - 30-60%
Save up to 50%
versus Microsoft
Premier/Unified
US Cloud Premier Support - 15 Minute Response Time
15 Minute
Response from

Live Engineer
US Citizen Premier (Unified) Support at US Cloud
All US Citizens
ITAR/DFARS
Compliant
Microsoft Certified Engineer Support - US Cloud
100k Tickets
Resolved
MSFT Escalations
Microsoft Certified Support - US Cloud
20+ Years
MSFT Product
Experience
Fortune 500 Premier (Unified) Microsoft Enterprise Support at US Cloud
Trusted by
Fortune 500
Worldwide

Why You Need Premier Support for Teams

Premier Support Teams Cost Savings with US Cloud

Save up to 50%
vs Microsoft Premier Support for Skype

Premier Support Teams Better Response Time with US Cloud

5x Faster Response
than MS Premier Support response time, resolve Teams issues quickly

All US Citizens with US Cloud Premier Support Teams

Never Off-Shored
Premier support Teams is All-American (literally) and ITAR/DFARS compliant

US Cloud Premier Support Teams for All Microsoft Teams Platforms

Microsoft Teams Expertise
Collaborate with a trusted account manger who’s invested in your priorities

microsoft-ticket

100,000 Tickets Solved
Written SLAs for managed Microsoft escalations when necessary

Holistic Enterprise Support Across All Your Technology Platforms – Microsoft, Cisco, VMware and AWS

Cross-Platform
Comprehensive support for Microsoft/Cisco/VMware, cloud, hybrid and on-premises

Up to 50% Teams Support Cost Savings

Recent analyst research shows that most Microsoft Premier Support (including Teams) customers will see a 30-60% price increase when Microsoft switches to Unified Support. US Cloud can save you up to 50% with its Premier Support Teams because you only buy the Teams support hours you need.

Microsoft Premier Support Teams Cost Savings at US Cloud - Analyst Research

WHAT THE ANALYSTS ARE SAYING:

Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over 100%.

5x Faster Teams Response

15-minute Response SLA at US Cloud Premier Support

Is your Teams issue business critical? US Cloud will respond to your Teams support ticket in fifteen minutes or less – 5x faster than Microsoft. Receive prioritized Teams problem resolution for your most complex Teams issues. Get the fastest prioritized response times for Teams with 24×7 elevated break/fix support and access to designated support engineers (DSE). Premier Support Teams offers the top problem resolution services to you.

NEVER OFF-SHORED

USA map

Premier Support Teams from US Cloud is All-American (literally) and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize Teams platform availability with All-American Microsoft Skype service delivery. Premier Support Teams includes service delivery from 100% USA-based designated support engineers (DSE). US Cloud Premier Support for Teams service delivery is never off-shored. Recover faster or prevent service disruptions altogether with reliable Microsoft Teams support delivered entirely by US citizens.

MICROSOFT TEAMS EXPERTISE

US Cloud has more than two decades of Teams/Skype experience supporting global enterprises and all Microsoft technologies. We have over 25 Microsoft certifications plus Cisco and VMware covering cloud, hybrid and on-premises environments. Leverage US Cloud Microsoft Teams expertise to optimize your Teams platform with Teams consults, roadmaps, or risk assessments.

100,000 Tickets Solved

Teams Premier Support from US Cloud has resolved more than 100,000 tickets for clients. US Cloud also offers written SLAs for managed Microsoft escalations if necessary. As part of this Teams escalation process to Microsoft, US Cloud white gloves the entire process so you can continue to drive your Microsoft technology projects forward and get the most out of your Microsoft investments.

TEAMS PRIORITY SUPPORT

You won’t need to worry about wasting time explaining your Teams issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Microsoft Teams certified engineers. All Premier support Teams engineers are US citizens who will quickly resolve your most complex issues.

US Cloud Cross Platform Support

Cross-Platform Support

Get comprehensive Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft Teams/Skype expertise for guidance, implementation and training in fast-growing Teams solutions areas. US Cloud Premier Support Teams helps you identify Teams risks, prevent issues, and improve your Skype migration readiness.

Next Steps - Premier Support Teams at US Cloud

Take the Next Step for Premier Support for Teams

US Cloud is the proven leader in providing reputable Microsoft enterprise support services to clients world-wide. We enable Microsoft Premier Support customers to enjoy ultra-responsive support from US citizens, save up to 50% on support costs and free up funds to drive innovation.