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Microsoft Premier & Unified Support Is Broken

Microsoft continues to force the adoption of its new support model, Unified Support. The model is failing.

Unified Support is the biggest change Microsoft has made to product support in decades. But with 2x to 3x price increases and response times stretching from minutes, to hours, to days, more and more companies are seeking out new alternatives to rescue their budgets and safeguard their IT infrastructure.

Choose Your Path

Learn More About The Changes and Challenges of Microsoft Unified Support
Higher Costs, Falling Quality
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Educate and Prep for Unified
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Tips for MSFT Negotiations
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Emerging Market Options
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Microsoft Unified Enterprise Support FAQ
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Why Replace Microsoft with US Cloud?

Microsoft Premier & Unified Support Cost Savings 30-50%
30-50% Reduction MS Premier/Unified
Reinvest savings now to innovate, create competitive advantage and drive growth.
Microsoft Premier Unified Support Portal Response Time
2x Faster Resolution Time vs Microsoft
Enjoy 15 minute response time SLA and faster TTR reducing costly downtime.
Microsoft Unified Support vs Premier Support Engineers
100% USA Domestic Premier Engineers
15+ years average staff experience screened for security and compliance.
Microsoft Premier & Unified Support Pricing SLA
Fanatical Microsoft Enterprise Support
Expert 24/7 global support for fast resolution and Microsoft escalation SLA.
Extend life of Microsoft Assets
Extend Life of
Microsoft Assets
Avoid Microsoft-dictated
upgrades and migrations
just to stay fully supported.
Women Business Enterprise Certification
Diversity Supplier Worldwide
Verified global supply chain
diversity for mid-market
and Fortune 500 enterprise.
Microsoft Premier and Unified Support Alternative - US Cloud

Next Steps:

Save 30-50% with US Cloud

Enterprises worldwide are replacing Microsoft with US Cloud to save 30-50% on MS Premier/Unified support costs.

Enjoy faster, 24/7 fanatical global Microsoft support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage, and drive growth.

US Cloud vs. Microsoft Cheat Sheet
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