MICROSOFT RAP

Microsoft Risk Assessment Program (RAP) assesses your environment’s health.  A Microsoft certified engineer will review the RAP findings, provide recommendations and knowledge transfer, and build a remediation plan with your staff and your Technical Account Manager (TAM).

MICROSOFT RAP KEY BENEFITS

  • Rapid delivery with a Microsoft certified engineer
  • Convenience of the remote delivery means minimal impact on your environment and IT staff
  • Assessment results available via client portal
  • Easily share results with your IT staff and others in your organization
  • Re-assess your environment to track progress
  • Reduce support costs by exposing configuration and operational issues before they affect your business
  • Flexible scheduling options
  • Access to best practice updates for one year with an active Premier Support contract

RAPs help prevent serious issues from occurring by analyzing the health and risks present in our current environment.

Switched for Better Microsoft Premier (Unified) Pricing at US CloudRyan H, IT Support Manager, Multinational Oil & Gas Company
Use Microsoft RAPs for successful deployments and migrations

Use RAPs for Successful Deployments and Migrations

Deploy, upgrade, or migrate to the latest Microsoft technologies with more confidence knowing that a RAP has been performed. We highly recommend you test your environment before going live using RAP. We also recommend using RAP after you go into production, because changes between test and production are inevitable. RAPs used in conjunction with Designated Support Engineers (DSE) yield optimal results by reviewing existing architectural and configuration plans and making appropriate recommendations to ensure future supportability.

Microsoft RAPs help prevent wasted IT budgets

RAPs Help Prevent Wasted IT Dollars

Proactive Microsoft RAP engagements help create a more efficient IT organization within your enterprise.  Establishing a solid baseline allows your staff and US Cloud Premier Support Team (PST) to troubleshoot issues faster.  Identifying risks within your systems and then setting a remediation plan with your Technical Account Manager (TAM) leads to greater systems availability and more satisfied users.

Microsoft RAPs prevent problems from recurring

RAPs Identify Problems So They Don’t Repeat Themselves

Preventing problems is more difficult than resolving them, but it’s also far more cost effective. A Microsoft RAP will identify problems in your environment before they break and cause slow performance, user frustration or worse. Our trained technicians are adept at finding critical issues and working with your Technical Account Manager (TAM) to prioritize and remediate risks before they cause downtime.

AVAILABLE MICROSOFT TECHNOLOGIES FOR RAP

Help prevent serious issues from occurring by analyzing the health and risks present in your Microsoft environment.

Active Directory RAP

Overview – Gain an insight into the health of your Active Directory environment by proactively diagnosing issues and risks, reviewing your results, and receiving continuous updates to best practice guidance. Analyze your environment against best practices developed by MSFT technology experts, then work with a Microsoft certified engineer to understand your results and develop a plan that limits risk and improves your environment.

Scope – Assess your Active Directory environment across topology, replication, DNS, and more. This assessment runs on a single Active Directory Domain Services (ADDS) forest that is hosted on physical hardware or virtual machines.

Exchange RAP

Overview – Gain an insight into the health of your Exchange environment by proactively diagnosing issues and risks, reviewing your results, and receiving continuous updates to best practice guidance. Analyze your environment against best practices developed by MSFT technology experts, then work with a Microsoft certified engineer to understand your results and develop a plan that limits risk and improves your environment.

Scope – Assess your Exchange configuration, topology, data integrity and more. This service assesses a single Exchange organization as well as the Exchange Servers within the Exchange organization.

SharePoint Server RAP

Overview – Gain an insight into the health of your SharePoint environment by proactively diagnosing issues and risks, reviewing your results, and receiving continuous updates to best practice guidance. Analyze your environment against best practices developed by MSFT technology experts, then work with a Microsoft certified engineer to understand your results and develop a plan that limits risk and improves your environment.

Scope – Assess your SharePoint configuration, topology, data integrity and more. This service assesses a single SharePoint farm, hosted on-premises or on Azure Infrastructure as a Service (IaaS), with up to 30 servers and up to 50,000 webs running on supported versions of Windows Server.

SQL Server RAP

Overview – Gain an insight into the health of your SQL Server environment by proactively diagnosing issues and risks, reviewing your results, and receiving continuous updates to best practice guidance. Analyze your environment against best practices developed by MSFT technology experts, then work with a Microsoft certified engineer to understand your results and develop a plan that limits risk and improves your environment.

Scope – Assess the risk of your SQL Server environment across database design, security, performance, availability and more.This assessment is available for an on-premises, Azure VM, or Amazon EC2 (AWS) SQL Server environment, with a single server or failover cluster running supported versions of SQL Server and Windows Server.

Windows Server RAP

Overview – Gain an insight into the health of your Windows Server environment by proactively diagnosing issues and risks, reviewing your results, and receiving continuous updates to best practice guidance. Analyze your environment against best practices developed by MSFT technology experts, then work with a Microsoft certified engineer to understand your results and develop a plan that limits risk and improves your environment.

Scope – Assess the risk of your Windows Server environment across hardware configurations, performance settings, and more. This assessment can target up to 40 servers running Windows Server 2008 and later.

Office 365 RAP

Overview – Gain an insight into the health of your Office 365 environment by proactively diagnosing issues and risks, reviewing your results, and receiving continuous updates to best practice guidance. Analyze your environment against best practices developed by MSFT technology experts, then work with a Microsoft certified engineer to understand your results and develop a plan that limits risk and improves your environment.

Scope – Assess the risk of your Office 365 environment across configurations, security settings, and more. This assessment can target one Office 365 tenant.

Next step - Microsoft Risk Assessment Program (RAP) at US Cloud

Take the Next Step for Your Microsoft RAP

US Cloud is the proven leader in providing reputable Microsoft enterprise support services to clients world-wide. We enable Microsoft Premier (Unified) Support customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.