How Can US Cloud Fix Microsoft Online Services?
More specifically, since US Cloud doesn’t have access to the systems or code for Office 365, Azure (multi-tenant) or Dynamics 365, how can it support these MSFT cloud services?
Answer: We’ve found that about 78% of all Office 365 issues are configuration or settings errors. For Azure production environments, US Cloud recommends Azure Dedicated environments which offer the benefits of increased performance, security and control. In addition, with direct access to the host, US Cloud can troubleshoot Azure Dedicated significantly faster than multi-tenant Azure. Dynamics 365 is increasingly complex. US Cloud supports Dynamics 365 CRM and the ERP or AX functions. Any code-related or infrastructure issues which requires escalation to Microsoft data center or product teams will be handled seamlessly by US Cloud.
Microsoft Product Support Lifecycle: https://support.microsoft.com/en-us/lifecycle/search/13615 »