--- title: "Microsoft Unified Support for Saudi Arabia" id: "51943" type: "page" slug: "microsoft-unified-support-for-saudi-arabia" published_at: "2023-08-01T20:57:25+00:00" modified_at: "2025-12-08T21:19:21+00:00" url: "https://www.uscloud.com/microsoft-unified-support-for-saudi-arabia/" markdown_url: "https://www.uscloud.com/microsoft-unified-support-for-saudi-arabia.md" excerpt: "[fusion_builder_container admin_label=\"Blue Hero Cont\" type=\"legacy\" hundred_percent=\"no\" hundred_percent_height=\"no\" min_height_medium=\"\" min_height_small=\"\" min_height=\"\" hundred_percent_height_scroll=\"no\" align_content=\"stretch\" flex_align_items=\"stretch\" flex_justify_content=\"flex-start\" flex_column_spacing=\"0px\" hundred_percent_height_center_content=\"yes\" equal_height_columns=\"yes\" container_tag=\"div\" menu_anchor=\"\" hide_on_mobile=\"small-visibility,medium-visibility,large-visibility\" status=\"published\" publish_date=\"\" class=\"white\" id=\"\" margin_top_medium=\"\" margin_bottom_medium=\"\" margin_top_small=\"\" margin_bottom_small=\"\" margin_top=\"\" margin_bottom=\"15\" padding_top_medium=\"\" padding_right_medium=\"\" padding_bottom_medium=\"\" padding_left_medium=\"\" padding_top_small=\"\" padding_right_small=\"\" padding_bottom_small=\"\" padding_left_small=\"\" padding_top=\"20px\" padding_right=\"\"..." --- # Microsoft Unified Support for Saudi Arabia. ## MICROSOFT UNIFIED SUPPORT SAUDI ARABIA Microsoft Unified Support Saudi Arabia from US Cloud delivers comprehensive and trusted advisor support for all your Microsoft enterprise software and cloud services. In addition, you benefit from up to 60% cost savings according to Gartner® research, 2x faster resolution time than Microsoft and 24/7 global help desk. [REQUEST INFORMATION](/request-information/) ###### **Save 30% to 50% versus Microsoft Premier/Unified** ###### **15 Minute Response from** **Live Engineer** ###### **All US-Based Engineering Teams** ###### **Managed Microsoft Escalations** ###### 25+ Years MSFT Product Support ###### **Trusted by Midsize to Large Global Enterprises** ## Why You Need a Microsoft Premier (Unified) Support Alternative [#pricing](#pricing) *Save 30% to 50%*vs. Microsoft Premier (Unified) Support, per analyst research [#response](#response) *Resolve Issues Quickly* Prioritized problem resolution for you and your team’s most complex issues [#us](#us) *All Domestic* US Cloud uses domestic, US based Engineering teams [#expertise](#expertise) *Microsoft Expertise* Your trusted Technical Account Manager is invested in your success *100,000 Tickets Solved* Written SLAs for managed Microsoft escalations when necessary *MS Software Insurance* Reduce the risk of long and costly downtime for you and your customers ## **2023 PREMIER/UNIFIED SUPPORT PRICING — REPORTS FROM THE FIELD:** *Reports from industry analysts, Microsoft EA negotiators, and enterprise clients all confirm ongoing significant price increases for Microsoft Premier and Unified Support. As companies are forced to transition into the Unified model in 2022 and 2023 (SAB credits retired Feb 2023), support costs are rising 23-29% year-over-year (or more) for a large portion of the Premier Support base. Some MS support customers are being sold support plans that are labeled “Premier” but have most of the Unified support characteristics and accompanying YOY egregious cost increases. Examples of **3 year forecasting** for Unified are producing anticipated price increases of over 90% — and in some cases mushrooming to over 285%.* ### **Resolve Enterprise Issues Quickly** Is your issue critical? US Cloud will respond to your ticket in fifteen minutes or less – 4x faster than Microsoft. Receive prioritized problem resolution for you and your enterprise’s most complex issues. Get the fastest prioritized response times with 24×7 elevated break/fix support and access to Designated Support Engineers (DSE). ### NEVER OFF-SHORED ##### Microsoft Premier Support from US Cloud provides 24/7 coverage for all MS products and is ITAR compliant. You will never be transferred to a call center overseas. Streamline IT support and reduce communication breakdowns with service delivery from US based engineers at US Cloud. Recover faster or prevent service disruptions altogether with reliable Microsoft Premier Support delivered globally 24/7 by US Cloud. ### **Microsoft Expertise** US Cloud has more than two decades of experience supporting all Microsoft technologies. We have over 25 Microsoft certifications covering Cloud, on-premise, and hybrid environments. Leverage US Cloud Microsoft expertise to optimize your Microsoft technology based offerings with consults, roadmaps, or risk assessments. Get the most from your MSFT investments by taking full advantage of product feature sets, reducing downtime and and adhering to US Cloud real world best practices. ### **100,000 Tickets Solved** US Cloud Premier Support has resolved more than 100,000 tickets for clients. US Cloud offers *Service Level Agreements (SLAs)* for initial response times, severity response times and Microsoft escalations. As part of any ticket escalation to Microsoft, US Cloud white-gloves the entire process so you can continue to innovate and drive your technology projects forward while getting the most out of your Microsoft investments. ### **Priority Support** Never again have to worry about wasting time explaining your issue from the beginning several times. That won’t happen at US Cloud. Reduce frustration and *Time to Resolution (TTR)* with expert Microsoft-certified engineers who are fanatical and proud of their work. All US Cloud Premier Support engineers are screened US citizens who will quickly resolve your enterprise’s most complex issues. ### **MS Software Insurance** ##### Your business runs Microsoft software on-premises and in the Cloud and depends on it working when you need it most. Many organizations look at US Cloud Microsoft support as insurance to minimize the risk of long and costly downtime of their Microsoft software. Buy only the MS Software insurance you need (nothing wasted) to keep your business running and see why US Cloud is the #1 alternative to Microsoft Premier/Unified support according to Gartner.