Microsoft Unified Support Gartner


Get the Microsoft Unified Support Gartner report. Is Microsoft support required insurance? Evaluate true differences in cost. Look at alternatives to Unified Support such as US Cloud.


Published January 15, 2019
Gartner Report: G00377098

IT sourcing, procurement and vendor management leaders should expect Premier Support to be replaced by Unified Support. Organizations that have managed their Premier Support expenditures down will likely see large cost increases when moving to Unified Support.

Microsoft Unified Support - Gartner

Is Microsoft Support Required Insurance?

What happens if your team is unable to solve a Microsoft issues themselves or your organization discovers a bug in Microsoft code or a Microsoft online (cloud) service?  Microsoft support allows your company to open a support ticket immediately.

Microsoft Unified Support Costs - Gartner Research Report

Transition Discounts, SAB Incident Credits and Evaluating the True Difference in Cost

Learn what discounts are available as your enterprise transitions from Microsoft Premier Support to the Unified model. Explore how Software Assurance benefits (SAB) help to offset costs and evaluate cost differences of Unified support for specific Microsoft products.

Microsoft Unified Support Alternatives

Alternatives to Microsoft Unified Support

Evaluate alternatives to Microsoft Unified Support for on-premise Microsoft products  and Microsoft online services.  Look at third party support providers like US Cloud to determine if there are any third-party vendors with a proven track record for supporting Microsoft technologies.

Microsoft Premier and Unified Support Alternative - US Cloud

Next Steps:

Save 30-50% with US Cloud

US CLOUD is the only Gartner-recognized Microsoft Premier & MS Unified Support alternative. Enterprises worldwide are replacing Microsoft with US CLOUD to save 30-50% on support costs.

Enjoy ultra-responsive, 24/7 fanatical global support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage, and drive growth.