MICROSOFT UNIFIED SUPPORT GARTNER RESEARCH REPORT
Published January 15, 2019
Gartner Report: G00377098
IT sourcing, procurement and vendor management leaders should expect Premier Support to be replaced by Unified Support. Organizations that have managed their Premier Support expenditures down will likely see large cost increases when moving to Unified Support.
Is Microsoft Support Required Insurance?
What happens if your team is unable to solve a Microsoft issues themselves or your organization discovers a bug in Microsoft code or a Microsoft online (cloud) service? Microsoft support allows your company to open a support ticket immediately.
Transition Discounts, SAB Incident Credits and Evaluating the True Difference in Cost
Learn what discounts are available as your enterprise transitions from Microsoft Premier Support to the Unified model. Explore how Software Assurance benefits (SAB) help to offset costs and evaluate cost differences of Unified support for specific Microsoft products.
Alternatives to Microsoft Unified Support
Evaluate alternatives to Microsoft Unified Support for on-premise Microsoft products and Microsoft online services. Look at third party support providers like US Cloud to determine if there are any third-party vendors with a proven track record for supporting Microsoft technologies.
Take the Next Step for an Alternative to Unified Support
US Cloud is the proven leader in providing reputable Microsoft enterprise support services to clients world-wide. We enable Microsoft Unified Support customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.