---
title: "Video: Microsoft Unified vs. US Cloud: RFP for Better Support"
id: "61183"
type: "page"
slug: "video-microsoft-unified-vs-us-cloud-rfp-for-better-support"
published_at: "2025-01-24T17:54:18+00:00"
modified_at: "2025-01-24T19:15:35+00:00"
url: "https://www.uscloud.com/resources/video-watch-pages/video-microsoft-unified-vs-us-cloud-rfp-for-better-support/"
markdown_url: "https://www.uscloud.com/resources/video-watch-pages/video-microsoft-unified-vs-us-cloud-rfp-for-better-support.md"
excerpt: "Are you considering alternatives to Microsoft Unified Support? In this video, we discuss how to craft an effective RFP for IT support services and evaluate third-party providers like US Cloud. Learn about the key metrics to focus on when choosing..."
---

Are you considering alternatives to Microsoft Unified Support? In this video, we discuss how to craft an effective RFP for IT support services and evaluate third-party providers like US Cloud. Learn about the key metrics to focus on when choosing an outside vendor, and discover how to achieve up to a 30% reduction in support costs without compromising quality. We also explore the current market trends, including the rise in Azure-related support delays.

Topics Covered:

- Microsoft Unified Support vs. US Cloud
- Crafting an RFP for IT support
- Evaluating third-party Microsoft support providers
- Understanding the IT support procurement process

For additional information, see [/blog/3rd-party-the-microsoft-support-show-episode-2/](/blog/3rd-party-the-microsoft-support-show-episode-2/)