SHAREPOINT PREMIER SUPPORT
SharePoint Premier Support from US Cloud Delivers Comprehensive and Trusted Advisor Support for Your Microsoft SharePoint Platform. In Addition, You Benefit from 30 to 60% Cost Savings According to New Analyst Research, 10x Faster Response Time than Microsoft, Support Hours Never Expire and and All Work is Done by US Citizens.
Trusted by 11 of the World's Largest Companies
Lower Microsoft Support Costs
Six Minute Avg. Response Time
Enterprise, Cloud & Development
100% US-Citizen Support Teams
Why You Need SharePoint Premier Support
30 to 60% SharePoint Support Cost Savings
Recent analyst research shows that most Microsoft Premier Support (including SharePoint) customers will see a 30-60% price increase when Microsoft switches to Unified Support in 2018. US Cloud can save you that 30-60% with its SharePoint Premier Support because you only buy the SharePoint support hours you need and the hours never expire.
WHAT THE ANALYSTS ARE SAYING:
Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over +100% and beyond.
10x Faster SharePoint Response
Is your SharePoint issue business critical? US Cloud will respond to your SharePoint support ticket in six minutes or less – 10x faster than Microsoft. Receive prioritized SharePoint problem resolution for your most complex SharePoint issues. Get the fastest prioritized response times for SharePoint with 24×7 elevated break/fix support and access to dedicated support engineers (DSE). SharePoint Premier Support offers the top problem resolution services to you.
SharePoint Premier Support from US Cloud is All-American (literally) and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize SharePoint platform and application availability with All-American Microsoft SharePoint service delivery. SharePoint Premier Support includes service delivery from 100% USA-based dedicated support engineers (DSE). US Cloud SharePoint Premier Support service delivery is never outsourced. Recover faster or prevent service disruptions altogether with reliable Microsoft SharePoint support delivered entirely by US citizens.
SharePoint Hours Never Expire
Always be able to open SharePoint support tickets whenever needed. Don’t sweat trying to keep track of SharePoint support hours used, remaining, or expiring. Elevate your Microsoft SharePoint technical support – Open tickets on behalf of your team and reduce frustration with prioritized response times and all SharePoint tickets worked by US citizens.
MICROSOFT SHAREPOINT EXPERTISE
US Cloud is a Microsoft SharePoint Certified Partner (MCP) and SharePoint Cloud Solution Provider (CSP) with more than two decades of SharePoint experience supporting global enterprises and all Microsoft technologies (except Dynamics AX, Visual Studio). We are Microsoft SharePoint certified Plus Cisco and VMware covering cloud, hybrid and on-premises environments. Leverage US Cloud Microsoft SharePoint expertise to optimize your SharePoint platform with SharePoint collaboration consults, SharePoint roadmaps, or SharePoint risk assessments.
<1% of Tickets Escalated
SharePoint Premier Support from US Cloud has resolved more than 61,000 tickets with less than 1% escalated to Microsoft SharePoint and other product teams for source code issues. As part of this SharePoint escalation process to Microsoft, US Cloud white gloves the entire process so you can continue to drive your Microsoft technology projects forward and get the most out of your Microsoft investments.
SHAREPOINT PRIORITY SUPPORT
You won’t need to worry about wasting time explaining your SharePoint issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Microsoft SharePoint certified engineers. All SharePoint Premier support engineers are US citizens who will quickly resolve your most complex issues.
Get comprehensive Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft SharePoint expertise for guidance, implementation and training in fast-growing SharePoint solutions areas. US Cloud SharePoint Premier support helps you identify SharePoint risks, prevent issues, and improve your SharePoint migration readiness.
Take the Next Step for SharePoint Premier Support
US Cloud is the proven leader in providing reputable Microsoft SharePoint support services to clients world-wide. We enable Microsoft Premier (Unified) Support for SharePoint customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.