SQL PREMIER SUPPORT

SQL Premier Support from US Cloud Delivers Comprehensive and Trusted Advisor Support for Your Microsoft SQL Platform.  In Addition, You Benefit from 30 to 60% Cost Savings According to New Analyst Research, 10x Faster Response Time than Microsoft, Support Hours Never Expire and and All Work is Done by US Citizens.

SQL Premier Support

Microsoft Unified Support Cost Savings - 30-60%

30% – 60%
Savings vs.
Microsoft

US Cloud Premier Support 6 Minute Response Time

6 Minute
Response from

Live Engineer

US Citizen Premier (Unified) Support at US Cloud

All US Citizens
ITAR/DFARS
Compliant

Microsoft Certified Engineers - US Cloud

67,000 Tickets
< 1% Escalated
to Microsoft

Microsoft Certified Partner - US Cloud

Enterprise,
Cloud, Dev
c. 1999

Fortune 500 Premier (Unified) Support Customers at US Cloud

Trusted by
Fortune 500
Worldwide

Why You Need SQL Premier Support

SQL Premier Support Cost Savings with US Cloud

Save 30-60%
vs Microsoft Premier Support for SQL

SQL Premier Support Better Response Time with US Cloud

10x Faster Response
than MS Premier Support response time, resolve SQL issues quickly

All US Citizens with US Cloud SQL Premier Support

Never Outsourced
SQL Premier support is All-American (literally) and ITAR/DFARS compliant

SQL Premier Support Hours Never Expire at US Cloud

Hours Never Expire
Always be able to open SQL support tickets whenever needed

US Cloud SQL Premier Support for All Microsoft SQL Platforms

Microsoft SQL Expertise
Collaborate with a trusted account manger who’s invested in your priorities

Microsoft SQL Premier Support Ticket Escalation at US Cloud

<1% Tickets Escalated
Over 62,000 tickets resolved with less than 1% escalated to Microsoft SQL product team

Get SQL Priority Support with SQL Premier Support at US Cloud

SQL Priority Support
Get the fastest prioritized response times for business critical SQL support

Comprehensive Enterprise Support Across All Your Technology Platforms – Microsoft, Cisco, VMware and AWS

Cross-Platform
Comprehensive support for Microsoft/Cisco/VMware cloud, hybrid, and on-premises

SQL Premier Support at US Cloud Saves 30 to 60%

30 to 60% SQL Support Cost Savings

Recent analyst research shows that most Microsoft Premier Support (including SQL) customers will see a 30-60% price increase when Microsoft switches to Unified Support in 2018. US Cloud can save you that 30-60% with its SQL Premier Support because you only buy the SQL support hours you need and the hours never expire.

Microsoft SQL Premier Support Cost Savings at US Cloud - Analyst Research

WHAT THE ANALYSTS ARE SAYING:

Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over +100% and beyond.

US Cloud SQL Premier Support 10 Times Faster Than Microsoft Premier Support Response Time

10x Faster SQL Response

Is your SQL issue business critical? US Cloud will respond to your SQL support ticket in six minutes or less – 10x faster than Microsoft. Receive prioritized SQL problem resolution for your most complex SQL issues. Get the fastest prioritized response times for SQL with 24×7 elevated break/fix support and access to dedicated support engineers (DSE). SQL Premier Support offers the top problem resolution services to you.

6-minute Initial Response Time (IRT) SLA Guarantee with SQL Premier Support from US Cloud

All-American (US citizens) Support Team with US Cloud SQL Premier Support Services

NEVER OUTSOURCED

SQL Premier Support from US Cloud is All-American (literally) and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize SQL platform availability with All-American Microsoft SQL service delivery. SQL Premier Support includes service delivery from 100% USA-based dedicated support engineers (DSE). US Cloud SQL Premier Support service delivery is never outsourced. Recover faster or prevent service disruptions altogether with reliable Microsoft SQL support delivered entirely by US citizens.

US Cloud SQL Premier Support Delivered from Heartland USA by US citizens

US Cloud SQL Premier Support is Never Outsourced and Does Not Use Overseas Call Centers

SQL Premier Support Hours Never Expire at US Cloud

SQL Hours Never Expire

Always be able to open SQL support tickets whenever needed. Don’t sweat trying to keep track of SQL support hours used, remaining, or expiring. Elevate your Microsoft SQL technical support – Open tickets on behalf of your team and reduce frustration with prioritized response times and all SQL tickets worked by US citizens.

US Cloud SQL Premier Support hours never expire

Microsoft SQL Premier Support Hours Expire

MICROSOFT SQL EXPERTISE

US Cloud is a Microsoft SQL Certified Partner (MCP) and Cloud Solution Provider (CSP) with more than two decades of SQL experience supporting global enterprises and all Microsoft technologies (except Dynamics AX, Visual Studio).  We are Microsoft SQL certified Plus Cisco and VMware covering cloud, hybrid and on-premises environments.  Leverage US Cloud Microsoft SQL expertise to optimize your SQL platform with SQL consults, SQL roadmaps, or SQL risk assessments.

Microsoft SQL Partner - US Cloud

US Cloud is a Microsoft SQL Solution Provider

US Cloud SQL Premier Support Escalates Less Than 1% of All Tickets to Microsoft SQL Product Team

<1% of Tickets Escalated

SQL Premier Support from US Cloud has resolved more than 61,000 tickets with less than 1% escalated to Microsoft SQL and other product teams for source code issues. As part of this SQL escalation process to Microsoft, US Cloud white gloves the entire process so you can continue to drive your Microsoft technology projects forward and get the most out of your Microsoft investments.

Receive SQL Priority Support with SQL Premier Support at US Cloud

SQL PRIORITY SUPPORT

You won’t need to worry about wasting time explaining your SQL issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Microsoft SQL certified engineers. All SQL Premier support engineers are US citizens who will quickly resolve your most complex issues.

Microsoft Premier Support for SQL vs US Cloud SQL Premier Support Call Routing

Cross-Platform SQL Premier Support

Cross-Platform Support

Get comprehensive Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft SQL expertise for guidance, implementation and training in fast-growing SQL solutions areas. US Cloud SQL Premier support helps you identify SQL risks, prevent issues, and improve your SQL migration readiness.

US Cloud SQL Cross Platform Support

Next Steps - SQL Premier Support at US Cloud

Take the Next Step for SQL Premier Support

US Cloud is the proven leader in providing reputable Microsoft SQL support services to clients world-wide. We enable Microsoft Premier (Unified) Support for SQL customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.