SYSTEM CENTER PREMIER SUPPORT

Microsoft System Center Premier Support from US Cloud Delivers Comprehensive and Trusted Advisor Support for Your MS System Center Platform.  In Addition, You Benefit from 30 to 60% Cost Savings According to New Analyst Research, 10x Faster Response Time than Microsoft, Support Hours Never Expire and and All Work is Done by US Citizens.

Microsoft Premier Support for System Center

Microsoft Unified Support Cost Savings - 30-60%

30% – 60%
Savings vs.
Microsoft

US Cloud Premier Support 6 Minute Response Time

6 Minute
Response from

Live Engineer

US Citizen Premier (Unified) Support at US Cloud

All US Citizens
ITAR/DFARS
Compliant

Microsoft Certified Engineers - US Cloud

67,000 Tickets
< 1% Escalated
to Microsoft

Microsoft Certified Partner - US Cloud

Enterprise,
Cloud, Dev
c. 1999

Fortune 500 Premier (Unified) Support Customers at US Cloud

Trusted by
Fortune 500
Worldwide

THE ONLY PROVEN ALTERNATIVE TO MICROSOFT PREMIER (UNIFIED) SUPPORT

Microsoft Certified Partner - US CloudMicrosoft Cloud Solution Provider (CSP) - US Cloud

US Cloud is Built to Support Microsoft

US Cloud is a highly-specialized IT shop that has been dedicated to Microsoft products and support for over two decades.  We offer:

  • Ultra-focused, low-overhead operations in the Midwest
  • True experts in the Microsoft stack, with former CIO’s, Microsoft TAM’s, and Microsoft-certified engineers on staff
  • Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting
  • Fixated on higher-quality MSFT support at a lower price
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US Cloud Client Journey

Former Microsoft Premier Support client discusses switching to US Cloud. Learn how the organization redeployed their 38% Premier Support cost savings in year 1 and how US Cloud is helping reduce VMware support costs in year 2. He also answers the following questions:

  • Were you determined to leave Microsoft Premier Support?
  • When did you realize you COULD leave Microsoft?
  • Did your relationship with Microsoft suffer after switching?
  • How has it gone so far with US Cloud support?
  • How fast or responsive has US Cloud been?
  • What about ticket resolution times?
  • What do your engineers think about US Cloud?
  • Any regrets moving to US Cloud for Premier Support?

US Cloud Premier Support Client ListUS Cloud is Trusted World Wide

US Cloud is a trusted, experienced Microsoft Partner with global Fortune 500, Small and Medium Enterprise (SME), US Federal, State and local government clients.  Here’s why:

  • 20+ year Microsoft Partner; 15+ year Certified Partner, 5+ Cloud Partner
  • Over 67,000 tickets worked, 5,000+ migrations managed, deep Microsoft experience
  • Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting
  • Supporting Fortune 100s to S&M enterprise on issues that range from routine to mission critical

US Cloud History Timeline

Brief History of US Cloud

In 1996 FrontPages Web Hosting was founded by Rob LaMear.  Since then our brands have supported over 2.1 billion logins across 80 countries.  We now have veteran leadership, zero debt and 20+ years of financial stability behind us.  Milestones include:

  • 1999 – Fpweb.net became the first provider in the World to host SharePoint.
  • 2002 – Fpweb.net surpasses 100 million logins under management. 
  • 2006 – Fpweb.net performs 1,000th client platform migration.
  • 2012 – Fpweb.net expands managed services to include support for Microsoft Exchange, SQL and Windows Server.
  • 2013 – US Cyber Vault launched to secure client data and protect global brands.
  • 2017 – US Cloud launched, formalizing Microsoft Premier Support services.

Why You Need System Center Premier Support

System Center Premier Support Cost Savings with US Cloud

Save 30-60%
vs Microsoft Premier Support for System Center

System Center Premier Support Better Response Time with US Cloud

10x Faster Response
than MS Premier Support response time, resolve System Center issues quickly

All US Citizens with US Cloud System Center Premier Support

Never Outsourced
System Center Premier support is All-American (literally) and ITAR/DFARS compliant

System Center Premier Support Hours Never Expire at US Cloud

Hours Never Expire
Always be able to open System Center support tickets whenever needed

US Cloud System Center Premier Support for All Microsoft System Center Platforms

Microsoft System Center Expertise
Collaborate with a trusted account manger who’s invested in your priorities

Microsoft System Center Premier Support Ticket Escalation at US Cloud

<1% Tickets Escalated
Over 62,000 tickets resolved with less than 1% escalated to Microsoft System Center product team

Get System Center Priority Support with System Center Premier Support at US Cloud

System Center Priority Support
Get the fastest prioritized response times for business critical System Center support

Comprehensive Enterprise Support Across All Your Technology Platforms – Microsoft, Cisco, VMware and AWS

Cross-Platform
Comprehensive support for Microsoft/Cisco/VMware cloud, hybrid, and on-premises

System Center Premier Support at US Cloud Saves 30 to 60%

30 to 60% System Center Support Cost Savings

Recent analyst research shows that most Microsoft Premier Support (including System Center) customers will see a 30-60% price increase when Microsoft switches to Unified Support in 2018. US Cloud can save you that 30-60% with its System Center Premier Support because you only buy the System Center support hours you need and the hours never expire.

Microsoft System Center Premier Support Cost Savings at US Cloud - Analyst Research

WHAT THE ANALYSTS ARE SAYING:

Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over +100% and beyond.

US Cloud System Center Premier Support 10 Times Faster Than Microsoft Premier Support Response Time

10x Faster System Center Response

Is your System Center issue business critical? US Cloud will respond to your System Center support ticket in six minutes or less – 10x faster than Microsoft. Receive prioritized System Center problem resolution for your most complex System Center issues. Get the fastest prioritized response times for System Center with 24×7 elevated break/fix support and access to dedicated support engineers (DSE). System Center Premier Support offers the top problem resolution services to you.

6-minute Initial Response Time (IRT) SLA Guarantee with System Center Premier Support from US Cloud

All-American (US citizens) Support Team with US Cloud System Center Premier Support Services

NEVER OUTSOURCED

System Center Premier Support from US Cloud is All-American (literally) and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize System Center platform availability with All-American Microsoft System Center service delivery. System Center Premier Support includes service delivery from 100% USA-based dedicated support engineers (DSE). US Cloud System Center Premier Support service delivery is never outsourced. Recover faster or prevent service disruptions altogether with reliable Microsoft System Center support delivered entirely by US citizens.

US Cloud System Center Premier Support Delivered from Heartland USA by US citizens

US Cloud System Center Premier Support is Never Outsourced and Does Not Use Overseas Call Centers

System Center Premier Support Hours Never Expire at US Cloud

System Center Hours Never Expire

Always be able to open System Center support tickets whenever needed. Don’t sweat trying to keep track of System Center support hours used, remaining, or expiring. Elevate your Microsoft System Center technical support – Open tickets on behalf of your team and reduce frustration with prioritized response times and all System Center tickets worked by US citizens.

US Cloud System Center Premier Support hours never expire

Microsoft System Center Premier Support Hours Expire

MICROSOFT SYSTEM CENTER EXPERTISE

US Cloud is a Microsoft System Center Certified Partner (MCP) and Cloud Solution Provider (CSP) with more than two decades of System Center experience supporting global enterprises and all Microsoft technologies (except Dynamics AX, Visual Studio).  We are Microsoft System Center certified Plus Cisco and VMware covering cloud, hybrid and on-premises environments.  Leverage US Cloud Microsoft System Center expertise to optimize your System Center platform with System Center consults, System Center roadmaps, or System Center risk assessments.

Microsoft System Center Partner - US Cloud

US Cloud is a Microsoft System Center Solution Provider

US Cloud System Center Premier Support Escalates Less Than 1% of All Tickets to Microsoft System Center Product Team

<1% of Tickets Escalated

System Center Premier Support from US Cloud has resolved more than 61,000 tickets with less than 1% escalated to Microsoft System Center and other product teams for source code issues. As part of this System Center escalation process to Microsoft, US Cloud white gloves the entire process so you can continue to drive your Microsoft technology projects forward and get the most out of your Microsoft investments.

Receive System Center Priority Support with System Center Premier Support at US Cloud

SYSTEM CENTER PRIORITY SUPPORT

You won’t need to worry about wasting time explaining your System Center issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Microsoft System Center certified engineers. All System Center Premier support engineers are US citizens who will quickly resolve your most complex issues.

Microsoft Premier Support for System Center vs US Cloud System Center Premier Support Call Routing

Cross-Platform System Center Premier Support

Cross-Platform Support

Get comprehensive Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft System Center expertise for guidance, implementation and training in fast-growing System Center solutions areas. US Cloud System Center Premier support helps you identify System Center risks, prevent issues, and improve your System Center migration readiness.

US Cloud System Center Cross Platform Support

Next Steps - System Center Premier Support at US Cloud

Take the Next Step for System Center Premier Support

US Cloud is the proven leader in providing reputable Microsoft System Center support services to clients world-wide. We enable Microsoft Premier (Unified) Support for System Center customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.