VMWARE PREMIER SUPPORT

VMware Premier Support from US Cloud Delivers Comprehensive Support for VMware. Save up to 50% and Receive 5x Faster Response Times From VMware-certified US Teams.

Microsoft Premier (Unified) Support - cost savings at US Cloud
Save 30% to 50%
versus Microsoft
Premier/Unified
Microsoft Premier/Unified Support - 15 Minute Response Time at US Cloud
15 Minute
Response from

Live Engineer
Microsoft Premier/Unified Support - All US Citizen Engineers at US Cloud
All US-Based
Engineering
Teams
Microsoft Premier (Unified) Support Tickets - MSFT Escalation at US Cloud
Managed
Microsoft
Escalations
Microsoft Products Supported 20+ Years - US Cloud
20+ Years
MSFT Product
Support
Microsoft Premier/Unified Support - Fortune 500 Enterprises Trust US Cloud
Trusted by
Midsize to Large
Global Enterprises

Why You Need VMware Premier Support

VMware Premier Support Cost Savings with US Cloud

Save up to 50%
vs VMware + Microsoft Premier (Unified) Support

VMware Premier Support Better Response Time with US Cloud

5x Faster Response
than VMware + Microsoft support response time, resolve issues quickly

All US Citizens with US Cloud VMware Premier Support

Never Off-Shored
VMware Premier support is All-American (literally) and ITAR/DFARS compliant

US Cloud VMware Premier Support for VMware plus Microsoft stack enterprises

VMware Expertise
Collaborate with a trusted account manger who’s invested in your priorities

microsoft-ticket

100,000 Tickets Solved
Written SLAs for managed Microsoft escalations when necessary

Holistic Enterprise Support Across All Your Technology Platforms – Microsoft, Cisco, VMware and AWS

Cross-Platform
Comprehensive support for Microsoft/Cisco/VMware, cloud, hybrid and on-premises

VMware Premier Support at US Cloud Saves 30 to 60%

up to 50% VMware + Microsoft Support Cost Savings

Recent analyst research shows that most VMware + Microsoft Premier Support customers will see a 30-60% price increase when Microsoft switches to Unified Support. US Cloud saves you up to 50% with its VMware Premier Support because you only buy the VMware support hours you need.

VMware Premier Support Cost Savings at US Cloud - Analyst Research

WHAT THE ANALYSTS ARE SAYING:

Early reports from both industry analysts and client companies point to a significant price increase on the horizon for VMware + Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over +100% and beyond.

5x Faster VMware + Microsoft Response

15-minute Response SLA at US Cloud Premier Support

Is your VMware + Microsoft issue business critical? US Cloud will respond to your VMware/Microsoft support ticket in fifteen minutes or less – 5x faster than Microsoft. Receive prioritized VMware problem resolution for your most complex VMware issues. Get the fastest prioritized response times for VMware with 24×7 elevated break/fix support and access to designated support engineers (DSE). VMware Premier Support offers the top problem resolution services to you.

NEVER OFF-SHORED

USA map

VMware Premier Support from US Cloud is All-American and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize VMware platform availability with All-American VMware service delivery. VMware Premier Support includes service delivery from 100% USA-based designated support engineers (DSE). US Cloud VMware Premier Support service delivery is never off-shored. Recover faster or prevent service disruptions altogether with reliable VMware support delivered entirely by US citizens.

VMWARE EXPERTISE

US Cloud is an VMware Partner with more than two decades of VMware + Microsoft experience supporting global enterprises using VMware and all Microsoft technologies.  We are VMware certified, AWS and Cisco covering cloud, hybrid and on-premises environments.  Leverage US Cloud VMware expertise to optimize your VMware platform with VMware consults, VMware roadmaps, or VMware risk assessments.

VMware Partner - Enterprise Solutions and Support

100,000 Tickets Solved

VMware Premier Support from US Cloud has resolved more than 100,000 tickets for clients. US Cloud also offers written SLAs for managed Microsoft escalations if necessary.  As part of this VMware escalation process, US Cloud white gloves the entire process so you can continue to drive your technology projects forward and get the most out of your VMware investments.

Receive VMware Priority Support with VMware Premier Support at US Cloud

VMWARE PRIORITY SUPPORT

You won’t need to worry about wasting time explaining your VMware issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert VMware certified engineers. All VMware Premier support engineers are US citizens who will quickly resolve your most complex issues.

US Cloud Cross Platform Support

Cross-Platform Support

Get comprehensive Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud VMware expertise for guidance, implementation and training in fast-growing VMware solutions areas. US Cloud VMware Premier support helps you identify VMware risks, prevent issues, and improve your VMware migration readiness.

Next Steps - VMware Premier Support at US Cloud

Take the Next Step for VMware Premier Support

US Cloud is the proven leader in providing reputable VMware support services to clients world-wide. We enable VMware + Microsoft Premier (Unified) Support customers to enjoy ultra-responsive support from US citizens, save up to 50% on support costs and free up funds to drive innovation.