Case Studies

Making the case for US Cloud - the #1 independent provider of replacement Microsoft Premier & Unified Support services in the marketplace today

US Cloud supports hundreds of Microsoft-centric companies and millions of end-users around the globe. Our high-quality, ultra-responsive support is changing the Microsoft support landscape. But don’t take our word for it, take theirs:
John Heartlein
Technology
PowerShell
Industry
Higher Education
There were times with Microsoft where we've burned 15 hours and have nothing to show for it. Some tickets are more complex, so they do take time. But I just really feel like US Cloud is focused on delivering value.
- John Heartlein
View Full Conversation
Jeff Maxfield
Technology
SharePoint
Industry
Hospital and Health Care
They [Microsoft] were all about contracts, all about money, all about getting paid. They were not about taking care of me. They were not about making sure that my patients weren’t impacted... So, we decided to move on. And we made it very clear when we signed on with US Cloud that this was our number one priority... I can’t tell you how great it was to feel like somebody was putting me first.
- Jeff Maxfield
View Full Conversation
Bob Love
Technology
Azure
Industry
Financial Services
And within an hour, within an hour, US Cloud responded with, I wanna say, 4 engineers. So not only did they bring the right guys to the call, but they brought the cavalry. And it was great because we needed that diversity because it was unique problem... And I just felt like, wow, that was amazing. That was unlike anything I had experienced with Microsoft in my eight years of being with premiere, so I was like…we made the right choice.
- Bob Love
View Full Conversation
Technology
M365 - Defender
Industry
Other
But for us, the number one thing is having a TAM that you can reach out to anytime. That has been super helpful. Microsoft got rid of that for those that don’t want to pay a lot of money. Having that TAM has been super helpful with US Cloud.
- Kim Berry
View Full Conversation
Technology
Other Non-Microsoft
Industry
Utilities
I was the one who stuck my hand up and said, ‘hey, maybe we should try this’ because for me nothing ventured, nothing gained, and it sends a message to these big companies [Microsoft] that we’re not gonna put up with it.
- Wendy Hofman
View Full Conversation
Microsoft Premier and Unified Support Alternative - US Cloud

Next Steps:

Save 30-50% with US Cloud

Enterprises worldwide are replacing Microsoft with US Cloud to save 30-50% on support costs.

Enjoy ultra-responsive, 24/7 fanatical global support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage, and drive growth.