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Client Validation

Client experiences speak even louder than any promise we could make. Our reputation as a trusted third-party Microsoft support is built on delivering exceptional service that transforms how businesses keep their Microsoft environments managed. To keep improving our service, we listen to feedback from our clients who share their experiences about what their support from US Cloud is really like.

The validation content featured on this page represents the real stories, documented outcomes, and genuine feedback from the clients who entrust their critical systems to us. These authentic voices demonstrate our commitment to consistent excellence in Microsoft support and consulting—and how that quality of service can be applied to your IT infrastructure, too.

Proven Results, Real Client Experiences

Each category of client validation below is derived from either a conversation with a client or a post-resolution debrief from an engineer who was involved in resolving a specific issue for the client. These pieces showcase the tangible impact US Cloud has made across diverse industries, Microsoft technologies, and implementations.

Trusted By

Client Conversations

Client Conversations capture the authentic voices of teams who have experienced firsthand what it means to partner with US Cloud. In these in-depth discussions, clients openly share their real experiences and benefits they have realized since replacing Unified with US Cloud support.

Instead of a scripted testimonial, these organic conversations reveal the genuine impact of the partner support model US Cloud offers. These experts from across various industries provide an insider look at what client success looks like in their own words.

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Client Success Stories

Dive deep into what makes our client relationships truly successful after teams switch from Unified Support to US Cloud. These report-style success stories examine the unique challenges each client faced with their Microsoft environment along with the strategic solutions implemented by our team.

Furthermore, each study outlines the measurable outcomes achieved by our systematic (but client-focused) approach to Microsoft support. We don’t just fix broken Microsoft products—we deliver lasting improvements to optimize business operations and drive growth.

Ticket Case Studies

Our engineers are the best of the best. Get a behind-the-scenes look at how US Cloud’s engineering team tackles real-world Microsoft support challenges with precision, expertise, and attentiveness.

These case studies break down actual support tickets to show you more about how some of our most important work is done: innovative and long-lasting solutions that keep your Microsoft infrastructure running. With an average of 15+ years of experience, our engineers deliver the insight and streamlined resolutions you’re looking for.

Client Reviews

See what clients around the world are saying about US Cloud! Check out our stream of reviews for quick insight into what day-to-day client satisfaction looks like across Microsoft technologies. Our service isn’t just about one-time break-fix support. By reading our reviews of real-world closed tickets, you’ll see a pattern of commitment to long-term relationship development and client success.

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Get an estimate from US Cloud to get Microsoft to lower its Unified support pricing

Don't Negotiate Blind with Microsoft

91% of the time, enterprises that bring a US Cloud estimate to Microsoft, see immediate discounts and faster concessions.

Even if you never switch, a US Cloud estimate gives you:

  • Real market pricing to challenge Microsoft’s “take it or leave it” stance
  • Concrete savings targets – our clients save 30-50% vs Unified
  • Negotiating ammunition – prove you have a legitimate alternative
  • Risk-free intelligence – no obligation, no pressure

 

US Cloud was the leverage we needed to cut our Microsoft bill by $1.2M
— Fortune 500, CIO

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