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Microsoft Enterprise Support Blog

Read the latest Microsoft enterprise support news. Get US Cloud updates on Microsoft Premier Support and MS Unified Support, curated for enterprise procurement and IT leaders. Find Microsoft Enterprise Support blogs specific to your industry such as healthcare, financial, technology, insurance, government, and education. Key in on articles providing details to response/resolution time efficiency gains and 50% cost savings opportunity provided by Microsoft third party support per Gartner.
The Independent Guide to Microsoft Unified Support

Sort the US Cloud Blog Entries

Microsoft Unified Support’s Use of Overseas Foreign Engineers Is a Compliance Risk

Microsoft Premier (Unified) Support, Microsoft Premier Support, Microsoft Security
Published Jun 08, 2023
Microsoft doesn't have enough nationally sourced engineers to handle the load, so they employ overseas technicians from countries like India.

ChatGPT for Windows – Built-in AI Copilot for Enterprises

ChatGPT, Microsoft AI, Microsoft Copilot
Published Jun 07, 2023
ChatGPT for Windows is a built-in AI copilot using conversational language. See how ChatGPT for Windows will help enterprises do more, faster.

How Microsoft’s AI Copilot is Revolutionizing Document Creation

Microsoft 365, Microsoft AI
Published Jun 06, 2023
See how Microsoft AI Copilot will forever change the document creation and editing process. Tour the AI text editor for Microsoft 365 users.

3 Year Microsoft Unified Support Agreements – No Real Price Protection

Microsoft Unified Enterprise Support, Microsoft Unified Support
Published Jun 05, 2023
Multi-year Microsoft Unified Enterprise Support agreements offer no real price protection. Read the analyst warning about Unified contracts.

3 Latest Microsoft Enterprise Sales Tactics You Should Look Out For

Microsoft Enterprise Agreement, Microsoft Premier Support, Microsoft Unified Enterprise Support, Microsoft Unified Support
Published Jun 01, 2023
Microsoft continues pushing enterprises into buying more software than they need. It pays to know the 3 latest Microsoft sales tactics.

Microsoft’s Unified Enterprise Support Myths

Microsoft Unified Enterprise Support, Microsoft Unified Support
Published May 30, 2023
Watch ▶️ Microsoft Support Myths on third-party support. Debunk fear-mongering aimed to keep enterprises from improved support & 50% savings.

Microsoft Forces Links in Outlook and Teams to Open in Edge

Microsoft Enterprise Support
Published
Microsoft has created intentional issues for enterprise users of other browsers - forcing MS 365 Outlook/Teams links to open in Edge.

Potential Pricey Privacy with Microsoft OpenAI and ChatGPT

Microsoft AI
Published May 23, 2023
Microsoft OpenAI and ChatGPT to be offered as a "private" version to enterprises at a significant premium. Next big thing for Microsoft?

Microsoft Edge vs. Google Chrome: The Enterprise Browser War Continues

Microsoft Enterprise Support
Published May 15, 2023
It's no secret that Microsoft Edge and Chrome have been fighting for enterprise's default browser for years, even if it wasn't always obvious

The New Microsoft Unified Enterprise Support Dilemma

Microsoft Unified Enterprise Support
Published May 12, 2023
The new Microsoft Unified Enterprise Support eliminates choice and adds expense. See how enterprises can improve support quality and save 50%

Rimini Street Competitors for Third Party Support

Microsoft Third Party Support
Published May 10, 2023
See Rimini Street's competitors for third party support and 50% cost savings. Compare Rimini Street competitors: US Cloud, Oracle & Spinnaker

Microsoft Premier/Unified Support Uses Foreign Nationals – Reduce Compliance Risk with US Cloud

Microsoft Premier Support, Microsoft Unified Enterprise Support, Microsoft Unified Support
Published May 08, 2023
Microsoft Premier/Unified Support's use of foreign nationals is risky. Enterprises/Gov reduce compliance risk with US Cloud all USA personnel.

2023 Independent Guide to Microsoft Unified Support

Microsoft Unified Enterprise Support, Microsoft Unified Support
Published May 01, 2023
Shed some light on Microsoft Unified Support in 2023. Enterprises should read the Guide to MS Unified to improve support quality and save 50%.

Microsoft Unified Sales Fact Check – The New Adventures of Pinocchio

Microsoft Unified Support
Published Apr 11, 2023
Microsoft Unified Support's latest sales datasheet gets fact checked by Geppetto. Read the tall tale MS Unified tells about its #1 competitor

Leading Global Banks Replace Microsoft Unified Support with US Cloud

Banking, Financial & Banking, Microsoft Unified Enterprise Support, Microsoft Unified Support
Published Apr 06, 2023
3 of the 5 largest banks in the UK replaced Microsoft Unified Support with US Cloud in 2023. Why? Improved support quality and 30-50% savings.

15% Price Increase for Microsoft Cloud Starting April 1, 2023

Azure, Europe EU, IT Asset Management (ITAM), Office 365
Published Mar 14, 2023
Microsoft cloud prices increase April 1. See how multinational, UK and EU enterprises can avoid or offset the new MS licensing cost hikes.

Microsoft Premier/Unified Support Alternative US Cloud Expands Reseller Program to CSPs

Microsoft Unified (Premier) Support, Reseller Program
Published Mar 07, 2023
VARs, MSPs, and now Microsoft Cloud Solution Providers (CSP) can build recurring revenue with the US Cloud Microsoft Support Reseller Program.

Beware of New Microsoft Sales Tactic – Adding Unified Support to Enterprise Agreement (EA)

Microsoft Enterprise Agreement, Microsoft Unified Support
Published Mar 02, 2023
Beware of a new Microsoft sales tactic in 2023 - adding Unified Support to the Enterprise Agreement (EA). Read the brief or It could cost you dearly.

Top 4 Microsoft Support Renewal Traps

Microsoft Premier Support, Microsoft Unified Support
Published Feb 25, 2023
Avoid the top 4 traps hidden in every Microsoft Support renewal contract. Enterprises can save millions on M$FT Premier/Unified support.

Windows Server 2012 R2 End of Life Options for Bank and Financial Services

Banking, Financial & Banking, Microsoft Third Party Support, Windows Server
Published Feb 20, 2023
Windows Server 2012 R2 ends on October 10, 2023. Protect bank and financial server workloads. Extend on-premise or migrate to the cloud?

Office 365 Premier Support Cost – Optimize IT Costs in 2023

Premier (Unified) Support
Published Feb 17, 2023
See how to optimize Office 365 Premier Support costs at your enterprise and reduce overall business costs - fuel your digital transformation in 2023.

Microsoft Software Asset Management – Cost Savings Opportunity

Microsoft Asset Management
Published Feb 11, 2023
Microsoft Software Asset Management cost savings opportunity identified. Offset Microsoft software price increases with US Cloud 50% savings.

EU Financial Services Firm Saves 21 Million Euros – Replaces Microsoft Unified Support with US Cloud

Europe EU, Financial & Banking, Microsoft Unified Support
Published Feb 08, 2023
European financial services firm forecasted to save 21 million euros over next 5 years by replacing Microsoft Unified Support with US Cloud.

Microsoft Software Assurance 24×7 Problem Resolution Support Ends Feb 1, 2023

Microsoft Premier (Unified) Support, Microsoft Software Assurance
Published Feb 07, 2023
MS Software Assurance 24x7 problem resolution support ends Feb 1, 2023. See how it impacts your on-premise Microsoft support and options.

Fortune 500 Bank Procurement Uses Microsoft Support RFP to Save Millions on Unified Contract

Banking, Microsoft Unified Support
Published Feb 01, 2023
Fortune 500 Bank procurement team uses Microsoft Support RFP to save millions on Unified contract. What are key RFP criteria for MS support?

Microsoft Outsourced Support to India Struggling to Keep Up

Microsoft Premier (Unified) Support
Published Jan 27, 2023
Outsourcers Tata and Wipro handle most of Microsoft Premier/Unified Support. India can't keep up with MS Unified's unlimited ticket volume.

Top 4 Risks of Renewing Microsoft Unified Support in 2023

Microsoft Unified Support
Published Jan 24, 2023
Enterprises must accept the 4 risks of MS Unified Support and renew (pay more) or mitigate with viable third-party Microsoft support in 2023.

The Growing Cost of Microsoft Premier/Unified Support

Microsoft Premier (Unified) Support
Published Jan 15, 2023
See why Microsoft Premier/Unified support costs keep growing, SA discounts are gone, and how to reduce your MS Unified support cost by 30-50%

Windows Server 2012 R2 End of Life Options for Healthcare and Hospitals

Healthcare, Hospitals, Microsoft Third Party Support, Windows Server
Published Jan 14, 2023
Windows Server 2012 R2 ends on October 10, 2023. Protect healthcare and hospital server workloads. Extend on-premise or migrate to the cloud?

Microsoft Update – January 2023

Microsoft Enterprise Support, Microsoft Updates
Published Jan 05, 2023
Get the latest Microsoft updates for enterprise IT. Share time-sensitive updates with your Microsoft infrastructure teams to avoid downtime.

Children’s Hospital Association $114M In Microsoft Support Savings Forecasted

Healthcare, Microsoft Unified Support
Published Jan 04, 2023
Children’s hospitals look to US Cloud for Microsoft support. CHA hospitals forecasted to save $114M by switching from MS Premier/Unified.

5 Secrets About Microsoft Support

Microsoft Premier (Unified) Support
Published Dec 17, 2022
Learn the 5 best kept secrets of Microsoft Support. See how to save big money on your Microsoft Premier or MS Unified support renewal.

Test Drive US Cloud Microsoft Support Speed

US Cloud Microsoft Support
Published Dec 09, 2022
Test drive US Cloud Microsoft Support to see 2x speed. Start Proof of Concept (POC) trial to experience the Formula 1 of 3rd party MS Support.

Microsoft Cloud for Healthcare Support

Healthcare, US Cloud Microsoft Support
Published Nov 30, 2022
Microsoft Cloud for Healthcare Support increases hospital IT efficiency by 25%. Use MS Healthcare Support to reduce clinical costs by 30-50%.

Login for New Microsoft Premier/Unified Support Portal Experience

Microsoft Premier Support, Microsoft Unified Support, US Cloud Microsoft Support
Published Nov 13, 2022
Microsoft Premier Support Portal and MS Unified Portal users who login to the new US Cloud Microsoft Support Portal get more features.

Top 4 Risks of Renewing Microsoft Unified Support in 2022

Microsoft Unified Support
Published Nov 01, 2022
Enterprises must acknowledge the 4 risks of MS Unified and either accept them (and renew) or mitigate with viable third-party support in 2022

Microsoft Gov Cloud Support for Federal, Military, and Contractors

Microsoft Gov Cloud, Microsoft Premier Support
Published Oct 14, 2022
Microsoft Gov Cloud Support at US Cloud saves Federal, US Military & Contractors 30-50%. Reduce compliance risk w/ all screened US engineers.

How Much Does Microsoft Unified Support Really Cost?

Microsoft Unified Support
Published Oct 12, 2022
Microsoft Unified Support starts at $25k. Understand why MS Unified prices rise each year and how to cut Microsoft Support costs by 30-50%.

Microsoft Unified Support Grinds to a Halt

Microsoft Unified Support
Published Oct 04, 2022
For the first time at MS Unified, mission-critical support tickets are now taking weeks, not hours, to fix at Microsoft. Expect more delays.

Microsoft Premier (Unified) Renewals: End-of-Year Tips

Premier (Unified) Support
Published Sep 30, 2022
See the top 8 tips for renewing Microsoft Premier (Unified) Support in 2023. MS using delay tactics for price increases. Know your options.

Top 5 Hidden Dangers Lurking in Microsoft Unified Support Agreements

Microsoft Unified Enterprise Support, Microsoft Unified Support
Published Sep 20, 2022
Enterprises save big money and avoid unpleasant surprises by knowing the 5 hidden dangers found in every Microsoft Unified Support agreement.

Who Are Microsoft Unified Support’s Biggest Competitors

Microsoft Unified Enterprise Support, Microsoft Unified Support
Published Sep 15, 2022
There are 3 big Microsoft Unified Support competitors. Compare all MS Unified competitors and see why most enterprises choose US Cloud.

Don’t Rely on Twitter for Your Azure Premier Support

Azure, Microsoft Premier Support
Published Sep 10, 2022
Twitter updates for Microsoft Azure Premier Support is unreliable. Replace MS Azure Premier with US Cloud support - 2x faster, save 30-50%.

Microsoft End of Life – Extend Lifespan to Maximize ROI

Microsoft End of Life
Published Aug 01, 2022
Add more years to Microsoft end of life systems to maximize ROI. Extend lifespan by avoiding low-value MS upgrades just to stay supported.

Combining Microsoft EA and Unified Support Actually Costs More

Microsoft Unified Enterprise Support, Microsoft Unified Support
Published Jul 26, 2022
See why combining the Microsoft Enterprise Agreement (EA) and Unified Support actually costs more. Negotiate separately to maximize savings.

Is Azure Dedicated Host Pricing Worth the Extra Money?

Azure
Published Jun 27, 2022
Azure dedicated hosts give you greater control and ensure compliance. The Azure dedicated investment delivers a host of additional benefits.

Third-party Enterprise Support – Compare Rimini Street & US Cloud

Microsoft Third Party Support
Published Jun 16, 2022
Both US Cloud and Rimini Street provide third-party enterprise support. Rimini supports Oracle while US Cloud supports all Microsoft software

Grade Your Microsoft Support – Score Your MS Premier or Unified Contract

Microsoft Premier (Unified) Support
Published May 07, 2022
Grade your Microsoft Premier or Unified Support services contract. See how your MS Support agreement report card stacks up to enterprise peers

Microsoft Premier Support Meltdown – Core Quality Failure

Microsoft Premier Support
Published Apr 30, 2022
Microsoft Premier Support has suffered a complete meltdown after years of quality decay. See how to improve support quality and save 30-50%.

Microsoft Software Assurance Benefit 24×7 Problem Resolution Support Lost February 2023

Microsoft Software Assurance
Published Apr 16, 2022
All MSFT customers lose the Software Assurance benefit of PR Support in Feb 2023. Enterprises anticipate 15-25% jump in Unified Support cost.

Q2 2022 Analyst Report – Microsoft Premier/Unified Support

Microsoft Enterprise Support
Published Apr 04, 2022
As Microsoft Premier Support ends and inflation surges in 2022, CFOs need to cut costs. Analysts indentify MS Unified as prime CIO cost saver

Microsoft Premier Support End of Life is July 2022. What Happens Next?

Microsoft Premier Support
Published Feb 09, 2022
Microsoft Premier Support End of Life (EOL) is July 1, 2022. See what happens when your Premier Support ends. Are there alternatives to MSFT?

Use Microsoft Granular Delegated Admin Privileges GDAP for Stronger Enterprise Security and Compliance

Microsoft Security
Published Jan 18, 2022
Use Microsoft Granular Delegated Admin Privileges (GDAP) for stronger enterprise security and compliance. Compare new MSFT GDAP to legacy DAP

LOG4J 2 Vulnerability Impact on MSFT Enterprise Products & Services

Microsoft Security
Published Jan 09, 2022
See which Microsoft enterprise products and services are impacted by Log4j and what actions should be taken to protect your business in 2022.

How to Optimize Your Microsoft Unified Support Contract in 2022

MS Unified
Published Jan 04, 2022
Optimize your Microsoft Unified Support contract. Avoid big MS enterprise support cost increases, and forecast more accurate IT budget in 2022

What Exactly is the MS Services Hub and Why is it Important?

Microsoft Services Hub
Published Dec 27, 2021
See why the Microsoft Services Hub is so important and how to optimize your MS support spend for maximum IT health and uptime.

Microsoft Unified Support is Too Expensive

Microsoft Unified Support
Published Nov 28, 2021
Enterprises worldwide agree that Microsoft Unified Support is too expensive. See how IT procurement and CIOs are saving 30-50% with US Cloud.

Enterprises Cheer for US Cloud Premier Support’s Microsoft Escalation SLA

Microsoft Premier (Unified) Support
Published Oct 20, 2021
The Microsoft Enterprise Support Escalation SLA guarantees tickets move to resolution. Watch your MS Premier/Unified tickets close faster.

Q3 2021 Analyst Report – Microsoft Support Alternatives

Microsoft Premier (Unified) Support
Published Aug 30, 2021
Read the latest report on Microsoft support alternatives and why the market is embracing 3rd party MSFT support and its 50% cost savings.

US Cloud Support Sovereignty Assures No Foreign Nationals for Government, DoD and Aerospace Compliance

US Cloud Microsoft Support
Published Jul 16, 2021
Support sovereignty at US Cloud guarantee all USA citizen Microsoft support. Government, DoD, Aerospace get compliant & save 30-50% on budget

US Cloud Can Escalate Support Tickets to Microsoft As Needed

US Cloud Microsoft Support
Published Jun 22, 2021
Less than 3% of US Cloud tickets get escalated to Microsoft. Support tickets go to MSFT as needed per our financially backed Escalation SLA.

Microsoft Unified Can’t Compete With The Truth

IT Procurement & Vendor Management, IT Sourcing, Microsoft Unified Support
Published May 10, 2021
Microsoft Unified can’t compete with the truth about US Cloud. Dispel MSFT fear tactics and join hundreds of enterprises saving 30-50% with US Cloud support.

US Cloud Microsoft Support – Executive Summary

Microsoft Premier (Unified) Support
Published May 03, 2021
Quickly understand what US Cloud Microsoft support is and why hundreds of enterprises are leaving MSFT. Weigh 50% savings vs risk. See common questions by companies considering replacing Microsoft Unified with US Cloud. Dispel MSFT sales team FUD tactics with the facts on US Cloud support.

Look Deeper to Forecast Microsoft Unified Support Costs

Microsoft Unified Support
Published Mar 29, 2021
IT procurement is using 5 year Unified forecasts to cut short term MSFT support costs by 30% and avoid long term Unified cost increases of 5x

US Cloud Sponsors ProcureCon IT Event – April 20

IT Procurement & Vendor Management
Published Mar 16, 2021
Join senior IT procurement, SAM & ITAM professionals for the virtual event of the year as they share contract + buy strategies. Free signup.

Traditional IT Partners Fail at Microsoft Enterprise Support

Microsoft Enterprise Support
Published Mar 01, 2021
Read why IT partners like software resellers and MSPs fail to deliver Microsoft Enterprise Support but are great US Cloud partners.

Microsoft Enterprise Agreement vs CSP

Microsoft Enterprise Agreement
Published Jan 21, 2021
Should you choose the Microsoft Enterprise Agreement (EA), Cloud Solution Provider (CSP), or both? Optimize your Microsoft licensing today.

New US Cloud Covid Relief Pricing Aids Business Recovery

Premier (Unified) Support
Published Nov 17, 2020
US Cloud is offering a Covid Relief 20% discount to business & enterprise. Replace MSFT Premier/Unified support with Gartner winner US Cloud.

Microsoft Premier Support – Pay Monthly, Not All Up Front

Premier (Unified) Support
Published Nov 09, 2020
Business used to have to pay $25,000 upfront to get Microsoft Premier Support. See how to save 30-50% and conserve your cash by paying monthly

Businesses Can Once Again Afford Microsoft Premier Support

Microsoft Premier Support
Published Nov 04, 2020
Businesses can afford Microsoft Premier Support. Use MS Premier Support alternative US Cloud to save 50% and pay month-to-month for support.

Q4 2020 MSFT Premier/Unified Support – Research Analysts Report

Microsoft Premier (Unified) Support
Published Aug 26, 2020
US Cloud identified as the leading independent third-party support provider for Microsoft with savings up to 50%.

Microsoft Support Provider US Cloud Awarded Inc. 5000

Awards
Published Aug 17, 2020
US Cloud is one of of the fastest-growing companies in America. Enterprises are replacing their MSFT Premier (Unified) Support with US Cloud and saving ~50%

Epicenter of Microsoft Enterprise Support – US Cloud New HQ

Microsoft Premier (Unified) Support
Published Jul 14, 2020
See the new headquarters of US Cloud in St. Louis, Missouri. The home of all US citizen Microsoft certified engineers and 30-60% enterprise support savings.

Is Microsoft Premier Support Worth It?

Microsoft Premier Support
Published Jun 18, 2020
See if Microsoft Premier support is worth renewing. Look at MS Premier Support alternatives to improve support quality and cut costs 30-50%.

Enterprises Move to Reshore Their Microsoft Support

Microsoft Unified Support
Published Apr 06, 2020
Enterprises are moving their Microsoft support back to the USA as Covid-19 disrupts India based MSFT Unified/Premier support outsourcers Tata and Wipro.

Q2 2020 MSFT Premier/Unified Support – Research Analysts Report

Microsoft Unified Support
Published Mar 20, 2020
Get the latest Microsoft Premier/Unified Support in-depth research and analysis from Gartner, Forrester and IBRS. Uncover hidden costs and save up to 50% with proven alternatives like US Cloud.

Microsoft Support Data Breach

Microsoft Unified (Premier) Support
Published Feb 05, 2020
Microsoft support data breach of 250 million records, Dec 2019. Get the facts and see why enterprises are switching to US Cloud for MS support

Is Microsoft Unified Support Mandatory

Microsoft Unified Support
Published Nov 22, 2019
See if Microsoft Unified Support is mandatory and what alternatives exist. Learn what others are doing to control their Microsoft support costs.

Microsoft Unified Support Frequently Asked Questions

Microsoft Unified Support
Published Oct 26, 2019
Microsoft Unified Support frequently asked questions include how much does it cost? Do I qualify? Are there alternatives to MSFT Unified?

Microsoft Software Assurance Benefits – 2020 thru 2022 Changes

Microsoft Software Assurance
Published Sep 17, 2019
Microsoft Software Assurance (SA) benefits are changing starting in 2020. See the dates and how the MS SA changes will affect you thru 2022.

Microsoft Premium Support – Keeps Your Business Running

Microsoft Premier (Unified) Support, Professional Support
Published Sep 06, 2019
Microsoft premium support keeps your tech running. See if Pro or Premier support is best for your business. Premium = responsive, USA, 24/7, MSFT certifed.

Microsoft Business Support – Pick Professional or Premier / Unified?

Microsoft Premier (Unified) Support, MS Premier, MS Unified, Professional Support
Published Aug 21, 2019
Microsoft Business Support keeps your tech running. Compare MS Professional Support to Premier/Unified to see which best fits your business.

DoD JEDI Awakens to Microsoft Premier Support Alternative, US Cloud

Department of Defense (DoD), Federal, Microsoft Premier Support
Published Jul 25, 2019
Department of Defense identifies US Cloud as viable alternative to Microsoft Premier support for JEDI sovereignty and 38% cost savings.

Microsoft Unified Support Agreement – What You Should Know

Microsoft Unified Support
Published May 30, 2019
See the highlights of the 27-page Microsoft Unified Support Agreement. Be better prepared for your renewal and avoid any surprises or lurking gotchas.

It Pays to Know Your A, B, C Severity Levels of Microsoft Unified Support

Microsoft Unified Support
Published Apr 22, 2019
Enterprises are seeing their Microsoft Unified Support response times suffer for all but Severity A (critical) levels. Learn why and options.

Microsoft Unified Support Renewal Cost Sky Rockets

Premier (Unified) Support
Published Apr 16, 2019
Enterprises are finding their Microsoft Unified Support renewal costs sky rocketing. See why costs will continue rising and how to avoid the 30-60% hike.

6 Reasons to Get Microsoft Premier Support for Developers from US Cloud

Microsoft Premier Support
Published Apr 15, 2019
Why you need MS Premier Support for Developers at US Cloud: 30-60% savings, application dev managers, reactive/proactive support for MS code.

What is Enterprise Patch Management?

Enterprise Patch Management
Published Apr 08, 2019
What is enterprise patch management? See why it's key to your enterprise IT security & compliance. Leverage US Cloud to patch on time and avoid cyberattacks

How Is Microsoft’s Unified Support Pricing Calculated?

Microsoft Unified Support
Published Apr 01, 2019
See how Microsoft calculates the price of Unified Support. You must understand the new Unified pricing model to avoid 30-50% cost increase from Premier.

Azure Support Services at US Cloud

Azure, Premier (Unified) Support
Published Mar 27, 2019
Azure Support Services at US Cloud saves your enterprise 30-60% while enabling AI, IoT and DevOps. Redploy your Azure support savings where it's needed most

Microsoft Premier Support Published Price List Now Available

Premier (Unified) Support
Published Mar 20, 2019
Get the Microsoft Premier Support published price list to see what MS Premier support will cost your enterprise. Then compare to the 30-60% US Cloud savings

Microsoft Premier Support Resellers (LSP/LAR/VAR) Ask for Resale Option – US Cloud Delivers

Premier (Unified) Support
Published Jan 02, 2019
MS Premier (Unified) Support resellers find US Cloud option. LSP/LAR/VAR can now resell 30-60% savings, 6 min response, all US citizens, hours never expire.

Microsoft Premier (Unified) Support Questions

Premier (Unified) Support
Published Dec 23, 2018
See Microsoft Premier (Unified) Support common questions. Can I avoid 30-60% Unified cost increase? Why do hours expire? Can I get all US citizen support?

Azure Premier Support Cost – Optimize to Reduce Business Cost

Azure, Microsoft Premier Support
Published Dec 11, 2018
Azure Premier Support costs are an opportunity for your enterprise to optimize IT costs. Reduce your Microsoft Azure support plan costs now.

Microsoft Professional Support Alternative

Professional Support
Published Oct 16, 2018
Get Microsoft Pro Support at US Cloud for immediate access to MS certified support. Ditch the delays and frustration - 6 min response, 100% US citizen team.

Unified Support for Microsoft CSP’s? You Need a Plan B

Premier (Unified) Support
Published Oct 09, 2018
Microsoft Unified (Premier) Support for Cloud Solution Providers (CSP) is a safety net w/ gaping holes. Identify the holes to protect customers and revenue.

Microsoft EA License Costs Increasing Oct 1

Microsoft Enterprise Agreement
Published Sep 23, 2018
See the Microsoft Enterprise Agreement (EA) license changes you need to know. See Gartner recommendations to reduce licensing costs.

Government Premier Support – Stay Compliant with US Nationals

Premier (Unified) Support
Published Sep 21, 2018
Gov Premier Support at US Cloud helps Federal, State, Local Government meet US compliance/security standards w/ screened US citizens

Ready For Microsoft’s Patch Tuesday?

Microsoft Enterprise Support
Published Aug 24, 2018
Patching Microsoft systems is your biggest headache and security risk. Let US Cloud take on your enterprise patch management and make Tuesdays worry-free.

Middle East – Avoid 40% Microsoft Premier Support Cost Increase

Premier (Unified) Support
Published Aug 20, 2018
Middle East MS Unified support cost is going up. Save 40% with US Cloud Premier Support - hours never expire, 24/7 EMEA support, Gartner recognized.

UK – Avoid 40% Microsoft Premier Support Cost Increase

Microsoft Premier Support
Published Aug 13, 2018
United Kingdom (UK) Microsoft Premier Support price increase. Save 40% with US Cloud alternative - 15 min SLA, GDPR ready, Gartner recognized

Scandinavia – Avoid 40% Microsoft Premier Support Cost Increase

Microsoft Premier Support
Published Aug 06, 2018
Denmark, Finland, Norway, Sweden's Microsoft Premier Support price increase. Save 40% with US Cloud alternative - 15 min SLA, GDPR ready.

Microsoft Pay Per Incident (PPI) Alternative

Microsoft Enterprise Support
Published Jul 30, 2018
Enterprise managed services are key to security and operational efficiency. See why offloading monitoring, backup, and patching help your enterprise IT win.

Who’s Really Handling Your Microsoft Enterprise Support Calls?

Microsoft Enterprise Support
Published Jul 23, 2018
You call the Microsoft enterprise support phone number and get outsourced overseas. Problem: not compliant or secure. Solution: US Cloud.

10 Ways to Avoid Paying a 30% Microsoft Tax on Unified Support

Premier (Unified) Support
Published Jul 17, 2018
Here are 10 reasons why you should switch to a Microsoft Unified (Premier) Support alternative to avoid this 30% Microsoft tax.

Top 5 Tips to Negotiate a Microsoft Enterprise Support Renewal Agreement

Microsoft Enterprise Support
Published Jul 05, 2018
As Microsoft transitions from Premier to Unified Support, be prepared to negotiate and win. Get 5 tips for MSFT Enterprise Support renewal success.

Negotiating Microsoft Unified Support? Ask These 10 Questions

Premier (Unified) Support
Published Jul 02, 2018
As Microsoft transitions from Premier to Unified Support, be prepared to negotiate and win. Get the 10 tips for a successful MS Unified Support negotiation.

European (EU) Countries – Avoid a Microsoft Premier Support 40% Cost Increase

Microsoft Premier Support
Published Jun 25, 2018
Microsoft Premier Support price for Europe (EU) to increase 40% per Gartner Research. Avoid the cost increase with US Cloud alternative.

How Can the EU Avoid the New 40% Microsoft Tax on Premier (Unified) Support?

Premier (Unified) Support
Published Jun 19, 2018
Microsoft Premier (Unified) Support cost for Europe (EU) to increase up to 40% per Gartner Research. Avoid the cost increase with US Cloud.

Your Microsoft Consulting Services Alternative for Digital Transformation

Microsoft Consulting Services
Published Jun 11, 2018
US Cloud is your viable alternative to Microsoft Consulting Services (MCS). 30-50% savings per Gartner, USA-based, supports all technologies.

US Cloud Premier Support Questions from Banks and Financial Services

Premier (Unified) Support
Published
Here are questions from a financial sector Enterprise customer who switched from Microsoft Premier (Unified) Support to US Cloud Premier Support Services.

Put Your Microsoft Enterprise Support Spend on a Diet

Microsoft Enterprise Support
Published Jun 05, 2018
With the upcoming changes in Microsoft's support model, you could be paying a lot more for services you don't use. Luckily, there's a way you can keep using Microsoft AND have a support experience that fits your business's unique needs.

7 Tips for a Successful Microsoft Premier Support Negotiation

Premier (Unified) Support
Published May 30, 2018
As Microsoft transitions from Premier to Unified Support, make sure you're prepared to negotiate. Here are 7 tips we recommend for a successful Microsoft Premier Support Negotiation.

Is Microsoft Unified Support Worth a 30% Cost Increase?

Microsoft Unified Support
Published May 22, 2018
If you’re a typical business paying around 7% of annual Software Assurance cost for Premier Support, you will pay 30-50% more in Unified.

Microsoft Premier Support Negotiating? Ask These 6 Questions.

Premier (Unified) Support
Published May 15, 2018
Whether you’re already a Microsoft Premier support customer or are considering jumping into the Unified support model, you have a lot of questions you should ask to make sure you’re getting the right level of support, and consider the only Gartner-recognized alternative - US Cloud Premier Support.

The Dangers of Microsoft Premier Support for Public Sector Customers

Premier (Unified) Support
Published May 08, 2018
Microsoft doesn’t guarantee support tickets would be worked solely by support staff within the United States – a mandate of the DFARS and ITAR regulations. US Cloud Premier Support is an all-USA-based alternative to Microsoft Premier (Unified) Support.

Your Path to Save 30% on Microsoft Premier Support Costs

Premier (Unified) Support
Published May 01, 2018
According to Gartner, companies can expect a 25 to 30 percent price increase when Microsoft switches from Premier Support to Unified Support. In our conversations with our customers around the world, the reality is that the price increase will be as high as 35%. US Cloud Premier Support is a viable alternative.

DFARS Cyber Security Compliance

Uncategorized
Published Feb 12, 2018
DFARS, outlines 14 families of security requirements for protecting the confidentiality of CDI you must meet in order to continue providing services and products to large defense organizations such as the Department of Defense.

Adopt These 5 Cybersecurity Best Practices to Protect Your Enterprise Today

Uncategorized
Published Feb 06, 2018
Here are the five cybersecurity best practices you should incorporate into your information security plan immediately to protect your enterprise.

Want to Save Up To 50% on Microsoft Unified Support?

Premier (Unified) Support
Published Jan 24, 2018
Microsoft Premier Support customers will see prices increase 25-30% to cover the unlimited hours of Unified Support. US Cloud Premier Support is a fair, concierge-style model of support where you choose what support you need, which products you need covered, and saving 25-30% compared to MS Unified Support.

Your Plan for Taking Internet Connected Medical Devices Off Life Support

Uncategorized
Published Jan 23, 2018
How to balance the need for utilizing disruptive technology trends such as cloud computing and Internet of Things (IoT) to improve care for patients with keeping sensitive healthcare data secure.

3 Reasons Why 33% of Companies are Ditching AWS & Azure

Azure
Published Jan 09, 2018
Companies have public cloud buyer’s remorse. A recent survey found 1/3 of enterprises migrated data from AWS/Azure back to private cloud.

Avoid Getting Throttled by SharePoint Online Office 365!

Microsoft Technologies
Published Dec 26, 2017
The throttling issues in workflows and compliance related history in Office 365's SharePoint Online are not an issue in US Cloud's private cloud.

Are You Ready for DFARS Compliance with NIST 800-171?

Uncategorized
Published Dec 11, 2017
NIST 800-171 outlines 14 security requirements for protecting the confidentiality of CDI you must meet in order to meet DFARS compliance.

Microsoft Support For Exactly What You Need

Uncategorized
Published Nov 29, 2017
US Cloud™ has been working with Microsoft for 20+ years and provides a more cost-efficient and all-USA-based alternative to MS Premier (or Unified) Support.

Fpweb and US Cyber Vault Reborn as US Cloud

News
Published Oct 01, 2017
Sister companies Fpweb.net and US Cyber Vault have rebranded as US Cloud, a managed cloud provider with cloud computing, management, and security services.
Microsoft Premier and Unified Support Alternative - US Cloud

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Save 30-50% with US Cloud

Enterprises worldwide are replacing Microsoft with US Cloud to save 30-50% on MS Premier/Unified support costs.

Enjoy faster, 24/7 fanatical global Microsoft support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage, and drive growth.

US Cloud vs. Microsoft Cheat Sheet
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