Blog2019-04-12T12:21:48-05:00

US CLOUD BLOG

 News, Updates & Thought Leadership from US Cloud

Microsoft Unified Support Agreement – What You Should Know

Here are the highlights of the 27-page Microsoft Unified (formerly Premier) Support Agreement. These points should help you better prepare for your renewal and avoid any surprises or lurking gotchas for your enterprise procurement and technology leaders. What is a Microsoft Unified Support Agreement? The Microsoft Unified Support Agreement governs Microsoft’s comprehensive enterprise support [...]

May 30th, 2019|

It Pays to Know Your A, B, C Severity Levels of Microsoft Unified Support

You can check out our page breaking down the Unified Support differences, but one area we could not foresee was how the transition would impact Microsoft’s ability to respond to an increase in support requests. If your enterprise has been integrated into Microsoft’s new Unified Support program, which transitioned away from Premier starting in July [...]

April 22nd, 2019|

Microsoft Unified Support Renewal Cost Sky Rockets

Organizations who have transitioned from Microsoft Premier Support to the new Unified model are now finding themselves faced with significant cost increases at their Unified Support renewal. It’s important to understand why the cost increase is hitting hard and why the increases will continue into the near future. Software Assurance Credits for Microsoft Unified [...]

April 16th, 2019|

6 Reasons to Get Microsoft Premier Support for Developers from US Cloud

Microsoft Premier DevOps Support from US Cloud Emerging megatrends, such as mobility and cloud technology, are increasing the demand for new application and service infrastructures. This changing technology landscape is creating new challenges for developers in how they build, deploy, and manage solutions. Poor integration with older technology and applications, slow problem resolution, and [...]

April 15th, 2019|

What is Enterprise Patch Management?

Enterprise patch management is key to your IT security and compliance. It’s 5pm and you’re hurriedly trying to make your way out of the office to head home – you see the traffic continuing to build outside your office window, and you’re trying to save everything on your computer and shut it down so [...]

April 8th, 2019|

How Is Microsoft’s Unified Support Cost Calculated?

How Does Microsoft Price Unified Support? If you’re one of the thousands of enterprises using Microsoft software and services to power your business, chances are you are in the midst of renegotiating your support contract in a new Microsoft Unified Support world. Last year, Microsoft rolled out its biggest change to its support structure, [...]

April 1st, 2019|

Azure Support Services at US Cloud

ACE AI, IOT AND DEVOPS WITH AZURE SUPPORT SERVICES AT US CLOUD Your business relies on speed and quality in order to deliver the best possible experiences to your customers and clients. In today’s world of digital transformation, IT teams are increasingly focused on staying ahead of digital transformation trends such as Artificial Intelligence [...]

March 27th, 2019|

Microsoft Premier Support Published Price List Now Available

CLICK THE IMAGE ABOVE TO DOWNLOAD Microsoft Premier Support Published Price List Ready for Download As companies look to renew their Microsoft enterprise support, they are encountering an unwelcome surprise: a change from Microsoft Premier to Microsoft Unified Support. Essentially, Microsoft rolled out its biggest change to support in two decades, shifting [...]

March 20th, 2019|

Cybersecurity Vulnerabilities Continue to Rise: What’s Your Enterprise Patch Management Strategy

Today’s always-on business environment is great for productivity and collaboration, but a boon for cyberthreats trying to pry away the lifeblood of your company – your intellectual property and sensitive customer information. A new study from IBM found that the average company had 1,440 cybersecurity vulnerabilities in its technology systems in 2018, up 4% [...]

March 14th, 2019|

Enterprise Monitoring Series: Part 3: Top Tips for Implementing Enterprise Monitoring Solutions

Done well, enterprise monitoring initiatives can be a boon for IT organizations.  However, if your enterprise network or digital property is offline, your employees’ productivity grinds to a halt. Continuous network and server monitoring enables you to find potential problems and resolve them before they become a serious threat to your enterprise. Acquiring even [...]

January 31st, 2019|

Microsoft Premier (Unified) Support Alternative

Microsoft Premier (Unified) Support Alternative


30-60% enterprise cost savings
All US citizen support teams
Support hours never expire

Enterprise Monitoring Services at US Cloud

Enterprise Monitoring Services


Monitor all data centers, clouds
Any network, application, server
Fix issues before customer impact


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Microsoft DevOps Services


Augment your team
Reduce enterprise IT costs
Savings fuels digital transformation

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