News, Updates & Thought Leadership from US Cloud

Microsoft Unified Support Alternatives – Common Questions

MSFT UNIFIED SUPPORT ALTERNATIVES -  Q&A Explore Microsoft Unified Support alternatives like US Cloud and see common questions by current MSFT Unified customers looking to switch and save 50% with US Cloud. Hundreds of organizations worldwide have switched from Microsoft Unified (formerly Premier) Support to US Cloud for support of their Microsoft products. As [...]

October 26th, 2019|

Top Cyber Threats in 2020

2020 CYBER THREATS Here are the top cyber threats are for 2020 and how to best protect your organisation from attacks. While Phishing, Ransomware, Crypto-Jacking and IoT Vulnerabilities have been prominent in 2019, here are the trending threats and vulnerabilities for 2020: Business Email Compromises, Credential Stuffing, and Web Application Attacks. Below you will [...]

October 22nd, 2019|

Microsoft SAM – Software Asset Management Cost Savings

MICROSOFT SAM: SOFTWARE ASSET MANAGEMENTIT Asset Management (ITAM) Professionals are using Microsoft SAM to monitor their MSFT software costs.  SAM is revealing software cost increases as enterprise cloud consumption increases. ITAM pros have identified, via SAM, that as MS cloud service consumption rises, so too do support and Enterprise Agreements (EA) costs.Microsoft SAM or Software [...]

October 11th, 2019|

Microsoft Software Assurance Benefits – 2020 thru 2022 Changes

MICROSOFT SOFTWARE ASSURANCE (SA) BENEFITS  Redmond, Washington / USA  - September 13, 2019: Microsoft announced changes to their Software Assurance (SA) benefits program that will impact all business and enterprise SA customers over the next three years. Organizations using Microsoft Software Assurance to offset Microsoft software and support costs, will need to know the [...]

September 17th, 2019|

Microsoft Premium Support – Keeps Your Business Running

MICROSOFT PREMIUM SUPPORT Today, most businesses rely on Microsoft technologies to keep their business running.  Those organizations have chosen to pay the Microsoft premium over an open source software alternative.  As their Microsoft portfolio evolves, a mixture of on-premises and Office 365 / Azure is creating a complex hybrid Microsoft environment with lots of [...]

September 6th, 2019|

Microsoft Business Support – Pro or Premier (Unified)?

MICROSOFT SUPPORT FOR BUSINESSES Today, the majority of businesses worldwide rely on Microsoft technologies to keep their business running.  A mixture of on-premises and Cloud technologies is creating a complex hybrid Microsoft environment with lots of moving parts. Downtime is costly. Rapid troubleshooting and professional support of Microsoft business technologies has never been more [...]

August 21st, 2019|

DoD JEDI Awakens to Microsoft Premier (Unified) Support Alternative, US Cloud

JEDI is the United States military’s cloud for its warfighters.  The US military cloud will have all the benefits of security, scale, cost effectiveness, failover, AI and the typical cloud pains of migration and hybrid integration. The Microsoft cloud platform will bring a steady flow of new features and updates. Knowing how to use [...]

July 25th, 2019|

Microsoft Unified Support Agreement – What You Should Know

Here are the highlights of the 27-page Microsoft Unified (formerly Premier) Support Agreement. These points should help you better prepare for your renewal and avoid any surprises or lurking gotchas for your enterprise procurement and technology leaders. What is a Microsoft Unified Support Agreement? The Microsoft Unified Support Agreement governs Microsoft’s comprehensive enterprise support [...]

May 30th, 2019|

It Pays to Know Your A, B, C Severity Levels of Microsoft Unified Support

You can check out our page breaking down the Unified Support differences, but one area we could not foresee was how the transition would impact Microsoft’s ability to respond to an increase in support requests. If your enterprise has been integrated into Microsoft’s new Unified Support program, which transitioned away from Premier starting in July [...]

April 22nd, 2019|

Microsoft Unified Support Renewal Cost Sky Rockets

Organizations who have transitioned from Microsoft Premier Support to the new Unified model are now finding themselves faced with significant cost increases at their Unified Support renewal. It’s important to understand why the cost increase is hitting hard and why the increases will continue into the near future. Software Assurance Credits for Microsoft Unified [...]

April 16th, 2019|

Microsoft Premier (Unified) Support Alternative

Microsoft Premier (Unified) Support Alternative

30-60% enterprise cost savings
All US citizen support teams
Support hours never expire

Enterprise Monitoring Services at US Cloud

Enterprise Monitoring Services

Monitor all data centers, clouds
Any network, application, server
Fix issues before customer impact

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Microsoft DevOps Services

Augment your team
Reduce enterprise IT costs
Savings fuels digital transformation

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