News, Updates & Thought Leadership from US Cloud

Is Microsoft Premier Support Worth It?

IS MICROSOFT PREMIER SUPPORT WORTH IT? Is Microsoft Premier Support worth the 30% to 60% price increase?  For some large enterprises the answer appears to be yes.  For everyone else, the answer is no. Some Large Enterprises Embrace Premier Support Price Increase With Microsoft’s move from Premier Support’s model of paying for a bucket [...]

June 18th, 2020|

Enterprises Move to Reshore Their Microsoft Support

ENTERPRISES MOVE TO RESHORE THEIR MICROSOFT SUPPORT Enterprises are moving their Microsoft support back to the USA as Covid-19 disrupts India based MSFT Unified/Premier support outsourcers Tata and Wipro. IT Risk Management Information Technology (IT) risk management is the process of risk assessment, risk mitigation and evaluation of the effectiveness of the assessment and [...]

April 6th, 2020|

Microsoft Outsourced Support to India Struggling with COVID19

MICROSOFT OUTSOURCED SUPPORT TO INDIA STRUGGLING WITH COVID19 Coronavirus has arrived in India's big cities Mumbai, Bengaluru and New Delhi.  The recent spike prompted the Modi government to recommend sweeping lockdowns.   The vulnerability of 1.3 billion people in India is truly terrifying.  But there is another reason it should concern Microsoft support clients specifically:  [...]

March 27th, 2020|

Q2 2020 MSFT Premier/Unified Support – Research Analysts Report

Q2 2020 MSFT PREMIER/UNIFIED SUPPORT - RESEARCH ANALYSTS REPORT Get the latest Microsoft Premier/Unified Support in-depth research and analysis from Gartner, Forrester and IBRS.  Uncover hidden costs, renewal strategies, and save 30-60% with proven alternatives like US Cloud. Microsoft Enterprise Support Pricing MS Unified Support Unified Support Performance Plan - $175k minimum. [...]

March 20th, 2020|

Microsoft Support Alternative US Cloud Launches Reseller Program

MICROSOFT SUPPORT ALTERNATIVE US CLOUD LAUNCHES RESELLER PROGRAM St.Louis, MO – March 5, 2020:  US Cloud today formally announced the recent launch of the US Cloud Premier Support for Microsoft Technologies - Reseller Program, a channel program that makes it easy for VARs and MSPs to resell US Cloud’s Microsoft Premier (Unified)  Support alternative. [...]

March 7th, 2020|

Microsoft Breach – Microsoft Support Data Breach

MICROSOFT BREACH - MSFT SUPPORT DATA BREACH 250 million Microsoft customer support records, spanning 14 years were exposed online without password protection. The Azure database was exposed from December 5 to December 31, 2019. Misconfigurations are unfortunately a common error across the industry. We have solutions to help prevent this kind of mistake, but [...]

February 5th, 2020|

Cloud Security – NSA Guidelines

CLOUD SECURITY - NSA GUIDELINES FOR 2020 The National Security Agency has released a detailed examination of methods used to attack cloud providers.  There is growing concern these services could be a weak spot in companies' cyber security defenses in 2020. The NSA advisory contains detailed descriptions of attack methods observed by U.S. intelligence [...]

January 23rd, 2020|

Is Microsoft Unified Support Mandatory

IS MICROSOFT UNIFIED SUPPORT MANDATORY? This is the question being asked by thousands of Microsoft Premier Support customers across the globe transitioning to Unified Support. These same organizations are now finding themselves burdened with dramatic Microsoft support cost increases and no relief in sight. Microsoft Sells Unified as Mandatory Most MS reps selling [...]

November 22nd, 2019|

Microsoft Unified Support Frequently Asked Questions

MICROSOFT UNIFIED SUPPORT FREQUENTLY ASKED QUESTIONS Microsoft Unified Support Frequently Asked Questions (FAQ) include is Unified support mandatory and what happens if I switch to an alternative like US Cloud? Hundreds of organizations worldwide have switched from Microsoft Unified (formerly Premier) Support to US Cloud for support of their Microsoft products. As these companies [...]

October 26th, 2019|

Top Cyber Threats in 2020

2020 CYBER THREATS Here are the top cyber threats are for 2020 and how to best protect your organisation from attacks. While Phishing, Ransomware, Crypto-Jacking and IoT Vulnerabilities have been prominent in 2019, here are the trending threats and vulnerabilities for 2020: Business Email Compromises, Credential Stuffing, and Web Application Attacks. Below you will [...]

October 22nd, 2019|

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