Blog 2018-05-19T16:30:32+00:00


 News, Updates & Thought Leadership from US Cloud

10 Ways to Avoid Paying a 30% Microsoft Tax on Unified Support

On July 1, Microsoft transitioned all its existing technical support plans to what it calls Unified Support. The company says this will streamline how you engage it for support without having to tally up your available problem resolution or reactive support hours. The marketing message from Microsoft is clear: No worries about whether you’re running [...]

July 17th, 2018|

Monitor, Backup, Patch: The Key to Enterprise Managed Services

Digital transformation is a phrase thrown around many company’s management meetings today. What does that really mean, and what should it entail? Microsoft wants to help you drive digital transformation through its enterprise services. According to its website, it offers digital advisors, engineers, consultants, and support professionals. Their job is to help you implement and [...]

July 9th, 2018|

Negotiating Microsoft Unified Support? Ask These 10 Questions

If you’re a consumer of Microsoft online services and other technologies for your business, chances are you’re already aware of the shift from a Premier to a Unified support model. It will be available to all business customers globally by the end of Microsoft’s fiscal year 2019. Unified Support intends to cater to the shift [...]

July 2nd, 2018|

European (EU) Countries – Avoid a Microsoft Premier Support 40% Cost Increase, Effective July 1, 2018

In just a few days, Microsoft will complete its transition of all existing technical support plans worldwide to Unified Support. According to Microsoft, this move will make it easier for you to pick three levels of support without having to tally up your available problem resolution or reactive support hours. The available tiers of support [...]

June 25th, 2018|

Your Microsoft Consulting Services Alternative for Digital Transformation

Digital transformation is disrupting virtually every industry sector: Think about the way Airbnb has changed the way we book hotel rooms or how Netflix is transforming the way we consume television. These market entrants revolutionized their industries and ultimately provided better products and services for customers. Chances are if you’re reading this blog you also [...]

June 11th, 2018|

US Cloud Premier Support Questions

Here are some questions from a financial sector Enterprise customer who recently switched from Microsoft Premier (Unified) Support to US Cloud Premier Support Services. Are Premier Support hours measured for email correspondences? If so, how are they tracked?  No - we only measure the time we work on the ticket.  We do not measure the [...]

June 11th, 2018|

Put Your Microsoft Enterprise Support Spend on a Diet

As companies consider the hardware, software, and services they need to power their core business operations, many have turned to Microsoft to help achieve their goals. Unsurprisingly, companies of all sizes are looking for the IT silver bullet: one technology vendor they can employ across their IT landscape that can help meet their unique requirements, [...]

June 5th, 2018|

Top 3 Considerations When Moving to a Cloud-Based Security Platform

We spend a great deal of time helping clients navigate their way to the cloud because it's rarely a simple process. In addition to helping roadmap a cloud computing strategy, we consult on improving the security posture for their organization. The cost of installing the security products needed and maintaining those can be a sizeable [...]

May 31st, 2018|

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