The US Cloud Support Blog.

Microsoft Unified Support Pricing: Why Your Costs Keep Climbing

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published May 13, 2025

Your Unified Support prices don’t do anything but rise every year (even if your needs stay the same). Check here for reasons why and a solution.

How to Choose a Microsoft Unified Support Competitor—and Avoid 5 Crucial Mistakes

Microsoft Third-Party Support, Microsoft Unified Enterprise Support, Procurement, Sourcing, Vendor Mgt, US Cloud Microsoft Support

Published May 08, 2025

Moving away from MSFT Unified Support doesn’t need to be risky if you carefully select the right competitor. Here’s what to look for and 5 mistakes to avoid.

Unlock Negotiation Power: Split Microsoft Enterprise Agreement Renewal

Microsoft Enterprise Agreement EA, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published May 06, 2025

To seize control of negotiations for Microsoft EAs, there’s one important step to take: detach your MCAE from your Unified contract. Here's why.

Hyper-V vs VMware: What CIOs Must Know Before Migrating

Microsoft Premier Support, Microsoft Support for Windows Server, Microsoft Third-Party Support, US Cloud Microsoft Support

Published May 01, 2025

Before switching cloud computing and virtualization platforms, ensure your team has a migration plan built on best practices. Here’s what you need to know.

Benefits of Designated Engineering for Optimized Enterprise IT

Microsoft Support for Enterprise, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Apr 29, 2025

Explore how US Cloud’s EDE and Designated Engineering boost enterprise Microsoft support with faster, expert-driven issue resolution.

Microsoft Layoffs Expected in May 2025: What It Means for Enterprise Support

Microsoft Support for Enterprise, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Apr 24, 2025

Several sources point to Microsoft layoffs happening again this year. Here’s why it matters to enterprise support and what you can do about it.

Tariff-Proof Your IT Budget in 2025

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, Procurement, Sourcing, Vendor Mgt

Published Apr 22, 2025

Protect your IT budget from tariff volatility. Explore strategies like third-party Microsoft support, open-source, and smart vendor planning.

How Financial Institutions Cut Costs Every Quarter: Smarter Microsoft Support

Microsoft Support for Financial Services, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Apr 17, 2025

Many financial institutions missed recent earnings targets. See how third-party Microsoft support helps reduce costs while reinforcing security.

What Do Tariffs Have to Do with Your Microsoft Support Bill?

Microsoft Third-Party Support, Microsoft Unified Enterprise Support, Procurement, Sourcing, Vendor Mgt, US Cloud Microsoft Support

Published Apr 10, 2025

Microsoft Unified Support won't emerge unscathed from tariffs and shifting trade behavior—here’s what that means for customers & businesses.

The Top 6 Cybersecurity Questions Every Board Should Ask the CISO

Microsoft Security Support, Microsoft Third-Party Support, US Cloud Microsoft Support, US Cloud Support Compliance

Published Apr 08, 2025

These are the six key cybersecurity questions every board should ask the CISO to strengthen security, reduce risk, and ensure compliance.

Microsoft Unified Support Cost: What Are You Really Paying For?

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Apr 03, 2025

When you sign your organization up for a Microsoft Unified Support plan, what are you really paying for? Does the investment still make sense?

US Cloud Reinforces Industry Standards for Success in Microsoft Support

Microsoft Support for Financial Services, Microsoft Support for Government, Microsoft Support for Healthcare, Microsoft Third-Party Support, US Cloud Microsoft Support

Published Apr 01, 2025

Businesses in about 60 industries trust US Cloud to help them stay compliant and up to standard. We can support your team, too, no matter your industry.

Windows 10 End of Support in 2025 – What Your Business Needs to Do Now

Microsoft End of Life Support, Microsoft Licensing Support, Microsoft Third-Party Support, US Cloud Microsoft Support

Published Mar 27, 2025

The end of support is coming for Windows 10 in October 2025. Here’s what to do now to prepare your business for the deadline.

3rd Party: A Microsoft Support Show – A Dormakaba Expert’s Journey from Client to Insider (ep7)

3rd Party: The Microsoft Support Show - Webinar, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Mar 25, 2025

In episode 7 of 3rd Party: A Microsoft support Show, senior TAM Geoff shares more about his switch from being a US Cloud client to an insider expert.

How Much Is Microsoft Enterprise Support?

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Mar 20, 2025

Find more about how much Microsoft Enterprise Support costs—as well as why these costs lead businesses to switch to a third-party support provider.

How to View Microsoft Unified Case History as a Critical EA Negotiation Tool

Microsoft Enterprise Agreement EA, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Mar 18, 2025

Stay the course or abandon your Microsoft Support ship? Here’s how to use your case history as a tool to find out—and find your next support lifeline.

How Much Is Microsoft Azure Enterprise Support?

Azure Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Mar 13, 2025

Is your Microsoft Azure Support costing you a fortune? Here’s a breakdown of plan costs and what to consider for your Azure support plan.

Reclaim Your IT Budget: Unlocking 7-Figure Savings on Microsoft Support

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Mar 11, 2025

Stop overpaying for Microsoft support! Switch to US Cloud and save up to 50% with expert, U.S.-based service. Unlock savings today!

VMware Alternatives Race: Why Hyper-V Is in the Lead & How CIOs Fund Migrations

Microsoft Support for Windows Server, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Mar 07, 2025

In the wave to create capable virtualization options, Hyper-V is a frontrunner, and savvy CIOs know how to make the migrations happen—here’s how: US Cloud.

Skip the Microsoft EA Trap: Why Businesses Increase Negotiation Power by Separating Renewal Dates

Microsoft Enterprise Agreement EA, Microsoft Licensing Support, Microsoft Third-Party Support, US Cloud Microsoft Support

Published Mar 06, 2025

Separate your agreements for Microsoft products and support and escape the annual Microsoft Agreement Trap. See how US Cloud can help you.

The Million-Dollar Switch: How to Stop Microsoft Enterprise Support from Costing Excess Time and Money

Microsoft Support for Enterprise, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Mar 04, 2025

There’s a way out of all-or-nothing Microsoft Support that costs more than it needs to and takes too long to resolve your Microsoft issues.

How FinOps is Transforming Microsoft Cloud Cost Optimization in 2025

Microsoft Enterprise Agreement EA, Microsoft Licensing Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support

Published Feb 27, 2025

Optimizing your cloud for efficiency and low costs is not a one-time task. It’s a long-term practice, and FinOps + US Cloud is the way to do it.

Microsoft Support Price Increase Lifeline: How IT Experts in Government & Education Can Adapt

Microsoft Premier Support, Microsoft Support for Government, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Feb 25, 2025

US Cloud ensures enterprise-level Microsoft systems are ready for Unified price increases, especially federal institutions who will be heavily impacted.

2025 Guide to Cloud Cost Optimization for Modern Enterprises

Azure Support, Microsoft Licensing Support, Microsoft Support for 365, US Cloud Microsoft Support

Published Feb 20, 2025

Read US Cloud’s latest guide to the top trends, strategies, and best practices for businesses to follow as they innovate on the cloud this year.

Securing Microsoft 365 Copilot: AI and Cybersecurity Best Practices for Enterprise Protection

Microsoft Security Support, Microsoft Support for AI, Microsoft Support for Copilot, US Cloud Support Compliance

Published Feb 18, 2025

When implemented strategically—and safely—AI through Microsoft Copilot can be a powerful tool. US Cloud outlines best practices for cybersecurity.

CIO Strategy for Microsoft Support, Reimagined: Why Fortune 500 CIOs Choose US Cloud

Microsoft Support for Enterprise, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Feb 13, 2025

We think all CIOs and their teams deserve enterprise-level expertise. 50+ Fortune 500 companies trust US Cloud for third-party Microsoft support—here’s why.

Microsoft 365 Price Increases in 2025: What You Need to Know

Microsoft Enterprise Agreement EA, Microsoft Licensing Support, Microsoft Support for 365, Microsoft Third-Party Support

Published Feb 11, 2025

At US Cloud, we report on how Microsoft’s changes impact product users. This year, Microsoft Teams is being unbundled. Here’s why it matters.

3rd Party: A Microsoft Support Show – How DSEs Accelerate Microsoft Support Services (ep6)

3rd Party: The Microsoft Support Show - Webinar, Azure Support, Microsoft Security Support, Microsoft Support for 365, Microsoft Support for Enterprise, US Cloud Microsoft Support

Published Feb 06, 2025

Experts at US Cloud discuss how a DSE is crucial to agile Microsoft support. Read more about how advanced Microsoft support requires a thoughtful DSE.

11 Simple Azure Cost Management Strategies to Optimize Your Cloud Storage

Microsoft Support for AI, Microsoft Third-Party Support, US Cloud Microsoft Support, US Cloud Support News

Published Feb 04, 2025

When Azure costs soar, try one of these 11 tips to optimize your cloud costs. Call US Cloud for help with Azure cost optimization strategies today!

Top Ten V-Dash Support Responses: How Outsourced IT Support Affects Microsoft Customers

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Jan 30, 2025

Microsoft Support hires international contractors to assist with technical issues. Learn what V-dash support is and how it impacts your IT systems.

Turn Around Q4 Stumbles: Why Tech Companies Are Ditching Microsoft Unified Support

Microsoft Support for Enterprise, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Jan 28, 2025

Tech companies suffered in Q4. See how switching to third-party Microsoft support is a crucial playbook addition for recovered financial health.

Microsoft Premier Support Hotline: The Essential Guide for 2025

Microsoft End of Life Support, Microsoft Premier Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Jan 23, 2025

Microsoft Premier is near end-of-life. Need help before, during, or after your contract? Learn more before transitioning to Microsoft Unified.

Nobody Gets Fired for Buying Support from Microsoft—but They Should

Microsoft Support for Enterprise, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Jan 21, 2025

Direct Microsoft support isn’t the best move for every business anymore. Read here for what to know about the new smart choice: third-party support.

CISA Crackdown: What Agencies Need to Know About Federal Cybersecurity Compliance

Microsoft Security Support, Microsoft Support for Government, Microsoft Third-Party Support, US Cloud Support Compliance

Published Jan 16, 2025

US Cloud breaks down what federal institutions and departments should know ahead of CISA’s cloud security compliance 2025 deadlines.

The Latest Microsoft Teams Update: Your Complete Guide to the New Interface

Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Jan 14, 2025

Microsoft Teams updates are rolling out for just about all users, so here’s a guide to help you maximize your Teams environment with the latest features.

Cutting IT Costs in Insurance: Benefits of US Cloud’s Microsoft Support Service

Microsoft Support for 365, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Jan 09, 2025

Several insurance companies missed projected Q3 earnings this year. Here’s how to help your company make a comeback after a difficult fiscal quarter.

Why Enterprises Should Avoid Coterminous Contracts for Microsoft EA and Unified Support

Microsoft Enterprise Agreement EA, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Jan 06, 2025

Separate renewal cycles for Microsoft EA and Unified Support contracts can liberate enterprises from restrictive and expensive contracts.

Sources Point to Significant Microsoft Layoffs Coming in 2025

Azure Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Jan 02, 2025

Microsoft joins the flurry of tech layoffs this year and next. Here’s what that means for businesses and how US Cloud can mitigate service interruptions.

Microsoft Support for Cloud Solution Providers (CSPs): 5 Key Benefits You Can’t Miss

Microsoft Licensing Support, Microsoft Premier Support, Microsoft Third-Party Support, US Cloud Microsoft Support

Published Dec 31, 2024

For some businesses, Microsoft Cloud Solution Providers offer increased plan personalization and support that can help boost success. See CSP benefits here.

Maximizing ROI in IT Industry: How CIOs and CFOs Tackle Rising Technology Costs

Microsoft Third-Party Support, Microsoft Unified Enterprise Support, Procurement, Sourcing, Vendor Mgt, US Cloud Microsoft Support

Published Dec 26, 2024

Maximizing your return on investment for IT initiatives requires a strong commitment from both your CIO and CFO. These are tips to make everyone happy.

The Ghost of Windows 10 Future: What Microsoft’s 2025 Deadline Means for You

Microsoft End of Life Support, Microsoft Support for Enterprise, Microsoft Support for Windows Server, US Cloud Microsoft Support

Published Dec 24, 2024

The Ghost of Christmas Future for has arrived for Windows 10, and we’re here to walk you through it. Read more about what this software shift means for you.

Microsoft Azure Cost Management: How to Slash Spend by 30%

Azure Support, Microsoft Enterprise Agreement EA, Microsoft Third-Party Support, US Cloud Microsoft Support

Published Dec 19, 2024

You don’t have to resign yourself to watching your Azure spend continue to rise every month. Use these tips to get a handle on your Azure costs once again.

Top 15 Exploited Vulnerabilities: Insights from Five Eyes Cybersecurity Agencies

Microsoft Premier Support, Microsoft Security Support, Microsoft Third-Party Support, US Cloud Microsoft Support

Published Dec 17, 2024

In November 2024, the Five Eyes alliance released insights about what cyber threats impacted the world the most and what we should do about it.

The Latest Secret Behind AI Success: Helping Mainframes Make a Comeback

Microsoft Support for AI, Microsoft Support for Enterprise, Microsoft Support for Financial Services, Microsoft Third-Party Support

Published Dec 12, 2024

Mainframes and generative AI: a great match! Innovators are turning away from the cloud and trusting on-site servers to power AI success.

3rd Party: A Microsoft Support Show – Azure Storage Cost Optimization (ep5)

3rd Party: The Microsoft Support Show - Webinar, Azure Support, Microsoft Asset Management ITAM SAM, Microsoft Third-Party Support, US Cloud Microsoft Support

Published Dec 10, 2024

Your Microsoft Azure storage could be costing you more than you realize. Check with our Microsoft Support show to learn what you can do about it.

The Ultimate Guide to Microsoft Support for MSPs

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Dec 05, 2024

Discover Microsoft support options for MSPs, from pricey official plans to faster, cost-effective third-party solutions. Make smarter IT decisions.

Microsoft Enterprise Agreement Changes: Navigating the 2025 Cloud Transition

Microsoft Enterprise Agreement EA, Microsoft Licensing Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Dec 03, 2024

Microsoft Enterprise Agreement Changes: A guide to the 2025 transition, timeline, and steps for a smooth migration to new cloud licensing.

Why Your Cloud Security Will Fail (And How to Make Sure it Doesn’t)

Microsoft Security Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Nov 26, 2024

Exposed: The 3 dangerous cloud security myths that leave businesses vulnerable—and the proven strategies to actually protect your data. Skip the tool trap.

Microsoft LSP Changes 2024: Why 65% of Partners Won’t Survive

Microsoft Enterprise Agreement EA, Microsoft Licensing Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Nov 21, 2024

The great LSP extinction begins: Microsoft LSP changes 2024 wipe out $2.5B in partner revenue. See who survives, who thrives & what's next for enterprise tech.

Managed IT Services: 10 Ways to Slash Costs and Skyrocket Efficiency [2025 Guide]

Microsoft Licensing Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, Procurement, Sourcing, Vendor Mgt

Published Nov 19, 2024

Discover 10 proven strategies for cutting IT costs while boosting efficiency in 2025, from cloud optimization to managed services.

3rd Party: A Microsoft Support Show – Proactive IT Solutions for Microsoft Support (ep4)

3rd Party: The Microsoft Support Show - Webinar, Azure Support, Microsoft Consulting Services, Microsoft Premier Support, US Cloud Microsoft Support

Published Nov 14, 2024

Explore US Cloud’s proactive consulting services: Advisory, Project-Based Support, and DSE offerings that optimize IT and cut costs.

Black Swan Events and How They Disrupt Enterprise IT Strategy

Microsoft Enterprise Agreement EA, Microsoft Support for Enterprise, Microsoft Third-Party Support, US Cloud Microsoft Support

Published Nov 12, 2024

Prepare your enterprise IT strategy for Black Swan events with resilience tactics to survive unexpected crises and protect vital systems.

Is Buying Microsoft Unified Support a Risky Career Move?

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Nov 08, 2024

Discover why choosing Microsoft Unified Support could limit your career growth, and how third-party alternatives can make you a strategic IT leader.

Top 5 Ways CSPs and MSPs Can Backstop Support with US Cloud

Microsoft Support for Enterprise, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Nov 05, 2024

Discover 5 essential ways CSPs and MSPs can elevate Microsoft support with US Cloud, improving client satisfaction and cutting costs.

How to Save 30% on Accenture Consulting with US Cloud

Microsoft Consulting Services, Microsoft Third-Party Support, Procurement, Sourcing, Vendor Mgt, US Cloud Microsoft Support

Published Oct 31, 2024

Paying premium for enterprise cloud consulting? Discover how focused providers deliver the same results for 30% less—minus big-name markups.

5 Reasons Why US Cloud is the Best Microsoft Support Partner

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Oct 29, 2024

Discover why US Cloud is the best Microsoft support partner with expertise, cost savings, security, and seamless transitions.

The Great Microsoft Support Migration: How 50 Fortune 500 Giants Found a Better Way

Microsoft Support for Healthcare, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Oct 24, 2024

Discover how 50 Fortune 500 companies, including Universal Health Services, cut costs and improved service by switching Microsoft support.

M365 Support Getting Worse – Completely Outsourced?

Microsoft Premier Support, Microsoft Support for 365, Microsoft Third-Party Support, US Cloud Microsoft Support

Published Oct 22, 2024

Is M365 support getting worse? Explore key reasons behind the decline, including outsourcing, response delays, and communication challenges.

The Top 5 Benefits of LTS for Azure Kubernetes Service

Azure Support, Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support

Published Oct 17, 2024

Explore benefits of Azure Kubernetes Service (AKS) Long Term Support (LTS), including extended stability, security, and fewer upgrades.

3rd Party: A Microsoft Support Show – Microsoft Escalation (ep3)

3rd Party: The Microsoft Support Show - Webinar, Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Oct 15, 2024

Learn how third-party providers like US Cloud can escalate issues to Microsoft, ensuring top-tier support without the high cost.

US Cloud is Booth 806 at Gartner IT Symposium/Xpo 2024

Microsoft Support for Enterprise, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Oct 11, 2024

Visit US Cloud at Booth 806 during the Gartner IT Symposium/Xpo 2024 to learn how we optimize Microsoft support and reduce costs. Let’s talk strategy!

5 Key Facts About the Microsoft Teams Antitrust Case

Microsoft Support for 365, Microsoft Support for Europe EU, Microsoft Third-Party Support, Microsoft Unified Enterprise Support

Published Oct 08, 2024

Explore the EU's antitrust case against Microsoft over Teams bundling, its impact on market dominance, and tech industry implications.

The History of Microsoft Unified Support

Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Oct 04, 2024

Learn how Microsoft Unified Support, launched in 2017, replaced Premier Support to offer enhanced coverage and cloud services.

M365 Support vs. Unified Support: Which is Right for Your Business?

Microsoft Support for 365, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Oct 01, 2024

Discover the differences between M365 Support and Unified Support to choose the best option for your business's Microsoft needs.

Life After Microsoft Extended Support: What You Need to Know

Azure Support, Microsoft End of Life Support, Microsoft Premier Support, US Cloud Microsoft Support

Published Sep 27, 2024

Learn why cloud adoption is essential for businesses after Microsoft Extended Support ends. Discover key benefits and challenges.

Top 5 Risks of Renewing Microsoft Unified Support in 2025

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Sep 25, 2024

Enterprises must address 5 key risks with Microsoft Unified Support in 2025: renew, build internal teams, or choose third-party support.

M365’s Data Sovereignty Challenges: Implications for UK Government and Beyond

Microsoft Security Support, Microsoft Support for 365, Microsoft Support for Government, Procurement, Sourcing, Vendor Mgt

Published Sep 24, 2024

Explore Microsoft's M365 data sovereignty challenges in the UK, focusing on data protection, national security, and compliance risks.

U.S. Government Report Recommends Microsoft Cloud Security Overhaul

Microsoft Security Support, Microsoft Support for Government, Microsoft Third-Party Support, US Cloud Support News

Published Sep 20, 2024

A U.S. government report calls for a Microsoft cloud security overhaul after a major breach by Chinese state-backed hackers.

3rd Party: A Microsoft Support Show – Microsoft RFP or “Request for Proposal” (ep2)

3rd Party: The Microsoft Support Show - Webinar, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, Procurement, Sourcing, Vendor Mgt, US Cloud Microsoft Support

Published Sep 17, 2024

Learn how to craft an RFP and evaluate third-party support providers in Microsoft support. Reduce costs and improve service quality.

Is Microsoft Support Included in Office 365?

Microsoft Premier Support, Microsoft Support for 365, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Sep 13, 2024

See if the free standard support in Office 365 meets your needs. 24/7 premium support + faster responses times are available to businesses.

How Much Does a Microsoft DSE Cost?

Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Sep 10, 2024

Learn about Microsoft Designated Support Engineer pricing, cost factors, and how US Cloud offers up to 50% savings.

Choosing Your Third-Party Microsoft Unified Service Desk

Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Sep 06, 2024

Outsource your Microsoft unified service desk for cost efficiency, scalability, and expert support to enhance enterprise IT operations.

Does Microsoft Have In-Person Support?

Microsoft Premier Support, Microsoft Software Support, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support

Published Sep 03, 2024

Discover the in-person support options Microsoft offers, including service centers, Experience Centers, and authorized resellers.

US Cloud Again on Inc 5,000 and CRN Fast 150 List in 2024

Microsoft Unified Enterprise Support, US Cloud Microsoft Support, US Cloud Support Awards, US Cloud Support News

Published Aug 30, 2024

US Cloud celebrates its 2024 rankings on the Inc 5000 and CRN Fast Growth 150 lists, marking rapid growth and industry recognition.

The Future is Now: Microsoft System Center 2025 arriving Q4 2024

Microsoft Asset Management ITAM SAM, Microsoft Security Support, Microsoft Support for Windows Server, US Cloud Microsoft Support

Published Aug 27, 2024

Explore Microsoft System Center 2025, arriving Q4 2024, with AI automation, enhanced security, and hybrid cloud integration.

What is the Response Time for Microsoft Support Tickets?

Azure Support, Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Aug 23, 2024

Discover how Microsoft support ticket response times vary by severity, support plan, and other key factors to ensure timely resolution.

Microsoft Recall Gets Recalled

Microsoft Security Support, Microsoft Support for AI, Microsoft Support for Copilot, Microsoft Unified Enterprise Support

Published Aug 20, 2024

Microsoft's Copilot Plus PCs face backlash over the Recall feature, raising privacy concerns and prompting a quick recall for revisions.

3 Out of 4 Businesses are Unhappy with Microsoft Support

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Aug 16, 2024

78% of businesses are unhappy with Microsoft support, citing slow response times and knowledge gaps. Explore better alternatives.

Third-Party Microsoft Support Alternatives Bring Big Savings

Microsoft Licensing Support, Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support

Published Aug 13, 2024

Save 30-50% on support costs with US Cloud's third-party Microsoft support alternatives. Flexible contracts and expert service.

Microsoft Copilot Pro is Getting Cut Back

Microsoft Support for AI, Microsoft Support for Copilot, Microsoft Support for Enterprise, US Cloud Microsoft Support, US Cloud Support News

Published Aug 09, 2024

Microsoft discontinues GPT Builder in Copilot Pro, focusing on core features and enterprise solutions. Changes effective July 10, 2024.

Why CrowdStrike Crashed Windows

Microsoft Security Support, Microsoft Support for Enterprise, Microsoft Support for Windows Server, US Cloud Microsoft Support, US Cloud Support News

Published Aug 07, 2024

Discover why the July 19, 2024, CrowdStrike update crashed Windows globally, causing blue screens and downtime for enterprises.

Microsoft Unified Advanced Support in the Form of Third-Party Options

Microsoft Third-Party Support, Microsoft Unified Enterprise Support, Procurement, Sourcing, Vendor Mgt, US Cloud Microsoft Support

Published Aug 02, 2024

Microsoft Unified Advanced Support isn't real. Cut thru the Unified hype and see how enhanced Microsoft support at US Cloud delivers big value.

Microsoft Unified Support Deep Dive

Azure Support, Microsoft Asset Management ITAM SAM, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Jul 30, 2024

Discover cost-saving alternatives to Microsoft Unified Support. Explore better support options with US Cloud for faster resolutions.

What Sets US Cloud Support Apart from Microsoft Unified Support?

Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support, US Cloud Microsoft Support, US Cloud Support Awards

Published Jul 26, 2024

Discover how US Cloud Support saves you 30-50% annually, ensures 15-minute response times, and offers expert US-based engineers.

A Beginners Guide: How to Buy Microsoft Unified Support

Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support, Procurement, Sourcing, Vendor Mgt, US Cloud Microsoft Support

Published Jul 23, 2024

Discover how to buy Microsoft Unified Support. Understand the changes, explore options, and find the best plan for your enterprise.

3rd Party: A Microsoft Support Show – Microsoft Support Network (ep1)

3rd Party: The Microsoft Support Show - Webinar, Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Jul 22, 2024

Explore US Cloud's new video series "3rd Party: The Microsoft Support Show" for insights on the evolving Microsoft partner ecosystem

Microsoft Unified Support Agreement Traps to Avoid

Microsoft Premier Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support, US Cloud Support Compliance

Published Jul 19, 2024

Avoid common pitfalls in Microsoft Unified Support agreements. Learn how to protect your data and improve support quality with US Cloud.

Big Changes to Microsoft Azure Enterprise Agreement Support Plans

Microsoft Enterprise Agreement EA, Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support

Published Jul 16, 2024

Microsoft's Azure EA support plans have changed. Free Standard support ended on June 30, 2023. Learn your options now.

How Does Microsoft Copilot Impact Your Unified Agreement?

Microsoft Licensing Support, Microsoft Support for Copilot, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Jul 12, 2024

Discover how Microsoft Copilot affects your Unified Agreement pricing and learn strategies to manage these increased costs effectively.

The Ultimate Guide to Microsoft Premier vs. Unified Support

Microsoft Premier Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Jul 09, 2024

Discover the key differences between Microsoft Premier and Unified Support, including pricing, support hours, and response times.

17,000 Microsoft Exchange Servers Exposed in Germany

Microsoft Security Support, Microsoft Support for Europe EU, US Cloud Support News

Published Jul 05, 2024

German authorities warn 17,000 Microsoft Exchange servers are vulnerable to security flaws. Education, healthcare, and more at risk.

Microsoft Premier Support Pricing and Alternatives

Microsoft Premier Support, Microsoft Support for Enterprise, US Cloud Microsoft Support

Published Jul 02, 2024

Explore Microsoft Premier Support pricing changes and alternatives. Learn how US Cloud offers faster Microsoft support for 30-50% less.

Preparing for Microsoft Ignite 2024

Azure Support, Microsoft Licensing Support, Microsoft Software Support, Microsoft Support for 365, Microsoft Support for AI, Microsoft Support for Copilot

Published Jun 28, 2024

Join Microsoft Ignite 2024 from Nov 18-22 in Chicago or virtually for keynote, AI deep dives, skill building, and networking with peers.

Microsoft Copilot for Security is Here

Microsoft Security Support, Microsoft Support for AI, Microsoft Support for Copilot, Microsoft Unified Enterprise Support

Published Jun 25, 2024

Explore Microsoft Copilot for Security, an AI tool for enhanced cybersecurity, providing threat analysis at $4 per hour.

Navigating the Updated DoD SCRM Requirements: A Comprehensive Guide

Microsoft Security Support, Microsoft Support for Enterprise, Microsoft Support for Government, Procurement, Sourcing, Vendor Mgt, US Cloud Microsoft Support, US Cloud Support Compliance

Published Jun 21, 2024

Learn about the updated DoD SCRM requirements for 2024. This guide covers new policies, procurement impacts, and compliance strategies.

Optimizing Your Enterprise IT Support Budget

Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Third-Party Support, Procurement, Sourcing, Vendor Mgt, US Cloud Microsoft Support

Published Jun 18, 2024

Discover strategies to optimize your enterprise's IT support budget, reduce Microsoft costs, and improve quality with third-party options.

Microsoft Premier Support for Public Sector Ends July 1, 2024

Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Support for Government, US Cloud Microsoft Support

Published Jun 14, 2024

Microsoft Premier Support for public sector ends July 1, 2024. See how to transition to Unified Support, its implications, and alternatives.

The Microsoft Product Roadmap 2024

Azure Support, Microsoft Software Support, Microsoft Support for 365, Microsoft Support for Copilot, Microsoft Support for Windows Server

Published Jun 11, 2024

Explore the Microsoft Product Roadmap for 2024. See what's coming next for Copilot, Windows 12, Azure, Microsoft 365, & Windows Server 2025.

Why Does Microsoft Offshore Their Unified Support?

Microsoft Support for Enterprise, Microsoft Unified Enterprise Support, US Cloud Microsoft Support, US Cloud Support Compliance

Published Jun 07, 2024

See why Microsoft offshores its Unified Support and how these foreign contractors impact enterprise security, compliance, and support quality.

US Cloud Offers Global 24/7 Support

Microsoft Premier Support, Microsoft Support for Europe EU, Microsoft Unified Enterprise Support, Procurement, Sourcing, Vendor Mgt, US Cloud Microsoft Support

Published Jun 05, 2024

US Cloud offers 24/7 Microsoft support worldwide, ensuring rapid response in all time zones and cost savings for enterprises in 41 countries.

An Introduction to Microsoft Copilot

Azure Support, Microsoft Support for 365, Microsoft Support for AI, Microsoft Support for Copilot

Published May 30, 2024

Discover how Microsoft Copilot boosts productivity with AI-driven assistance for tasks, content creation, coding, and more.

Finding True Value in Third-Party Unified Support

Microsoft Support for Enterprise, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, Procurement, Sourcing, Vendor Mgt, US Cloud Microsoft Support

Published May 21, 2024

Discover how third-party unified support like US Cloud offers tailored solutions, cost savings, and rapid response to optimize your business.

The Top 3 Strategic Technology Trends in 2024

Microsoft Security Support, Microsoft Support for AI, Microsoft Support for Enterprise, Procurement, Sourcing, Vendor Mgt, US Cloud Support News

Published May 17, 2024

Discover the top three strategic technology trends in 2024: #1 AI TRiSM, #2 platform engineering, and #3 augmented connected workforce.

The Copilot for Microsoft 365 Prompt Guide

Azure Support, Microsoft Support for AI, Microsoft Support for Copilot, Microsoft Third-Party Support

Published May 13, 2024

Maximize Copilot's potential in Microsoft 365 with strategic prompts for productivity, editing, creation, and more. Get more done at work.

Switching to Third-Party Microsoft Support and Maintenance Leads to Big Savings

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support

Published May 07, 2024

Forrester predicts switching to third-party Microsoft support will save enterprises over $5B thru 2027. Switch now to start saving millions.

Top 10 Microsoft Copilot Use Cases for Enterprises

Microsoft Support for AI, Microsoft Support for Copilot

Published Apr 29, 2024

Discover the top 10 Microsoft Copilot use cases for enterprises. See how early adopters are using Copilot to save time and get more done.

Renew Your Microsoft Premier/Unified Support or Switch to Third-Party

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support

Published Apr 24, 2024

Renew Microsoft Premier/Unified Support for 10%+ annual cost increases or go 3rd-party w/ US Cloud: 25% faster Microsoft support for 50% less

Faster, Cheaper Microsoft Software Support and Maintenance at US Cloud

Microsoft Premier Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Apr 19, 2024

Get faster, cheaper, 24/7 assistance from domestic teams at US Cloud - the #1 alternative to Microsoft Premier/Unified support in the world.

Early Copilot Adopters Are Skeptical

Azure Support, Microsoft Support for AI, Microsoft Support for Copilot

Published Apr 17, 2024

Early Copilot adopters find Microsoft's AI tool promising but pricey. Beta testers cite useful features but question its cost.

Microsoft Support Costs Soaring in 2024: What Your Business Needs to Know

Microsoft Asset Management ITAM SAM, Microsoft Premier Support, Microsoft Support for 365, Microsoft Unified Enterprise Support, Procurement, Sourcing, Vendor Mgt

Published Apr 12, 2024

Microsoft Premier/Unified support costs jump again with MS software price hikes in 2024. See how Japan is offsetting the 20% price increase.

Copilot for Finance – A Worthwhile Upgrade

Microsoft Licensing Support, Microsoft Support for 365, Microsoft Support for AI, Microsoft Support for Copilot, Microsoft Support for Enterprise

Published Apr 09, 2024

Copilot for Finance allows you to streamline Dynamics 365, SAP, and Excel. See the latest features to gain insight, automate, and save time.

Microsoft Support Ticket Severity Levels: What You Should Know

Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support

Published Apr 01, 2024

Understand Microsoft support severity levels to properly submit a ticket. See why enterprises are turning to US Cloud for faster response time

The Power of U.S. Domestic Engineers in Microsoft Support

Microsoft Premier Support, Microsoft Unified Enterprise Support

Published Mar 26, 2024

Your enterprise needs U.S. domestic engineers for its Microsoft support. Increase operational efficiency + data sovereignty while saving 50%.

What to Ask When Negotiating Your Microsoft Unified (Premier) Support Renewal

Microsoft Premier Support, Microsoft Unified Enterprise Support

Published Mar 14, 2024

If your business relies on Microsoft software, you need MS Unified/Premier support. When negotiating your support contract renewal, ask this.

AI Chip Manufacturer Companies Now Include Microsoft

Azure Support, Microsoft Software Support, Microsoft Support for AI, Microsoft Support for Copilot

Published Mar 12, 2024

The list of AI chip manufacturers now includes Microsoft, who has created their own custom AI chip to be used to train large language models.

US Cloud vs. Microsoft Unified Support

Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Mar 07, 2024

While Microsoft Unified Support has been the go-to for many organizations, savings + speed make US Cloud an attractive support alternative.

Assessing Alternatives to Microsoft Unified Support

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Mar 05, 2024

Microsoft Unified support costs increasing 20% in 2024 per Gartner. Enterprises should assess alternatives to MS Unified to save 50%.

Microsoft Enterprise Technical Support Services (METSS) for U.S. Government and Defense

Microsoft Support for Government, Procurement, Sourcing, Vendor Mgt

Published Feb 28, 2024

Microsoft Enterprise Technical Support Services (METSS) at US Cloud makes hundreds of millions in savings available to Government contracting officers.

Azure OpenAI Service Comes to Azure Government

Azure Support, Microsoft Support for AI, Microsoft Support for Government

Published Feb 27, 2024

Azure OpenAI is now available on Azure Gov Cloud. Azure OpenAI will help Government agencies better manage workloads & streamline operations.

Microsoft DART/Cybersecurity Incident Response Available Without Unified Support or EA

Microsoft Premier Support, Microsoft Security Support, Microsoft Unified Enterprise Support

Published Feb 23, 2024

All Microsoft customers can buy Cybersecurity Incident Response direct from MS Security, no Unified Support or EA needed to retain DART.

Microsoft Copilot Pro AI is Expensive

Azure Support, Microsoft Support for AI, Microsoft Support for Copilot

Published Feb 22, 2024

Is a Microsoft Copilot Pro premium subscription plan, at a cost of $20 per month per user, worth the price of admission or too expensive?

Microsoft AI is Going Nuclear Powered

Microsoft Support for AI, Microsoft Support for Copilot, US Cloud Support Compliance, US Cloud Support News

Published Feb 15, 2024

Microsoft AI is driving Copilot to new heights and increasing demand for new Microsoft data centers to be powered by nuclear energy.

Microsoft Copilot for M365 Negotiation Tips

Microsoft Support for 365, Microsoft Support for AI, Microsoft Support for Copilot, Procurement, Sourcing, Vendor Mgt

Published Feb 09, 2024

Microsoft Copilot negotiation tips are key to getting the most value out of Copilot and your Microsoft 365 subscription. Read the tips today.

Add Third-Party Microsoft Software Support and Maintenance to Your Enterprise IT Roadmap

Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Third-Party Support, Microsoft Unified Enterprise Support

Published Feb 02, 2024

Savvy CIOs are adding 3rd party Microsoft software support to their enterprise's IT roadmap in 2024 to free up funds for strategic projects.

How ESG is an Investment in the Future

Microsoft Asset Management ITAM SAM, Procurement, Sourcing, Vendor Mgt, US Cloud Support Compliance, US Cloud Support News

Published Jan 31, 2024

Environmental, Social, and Governance (ESG) is an investment in our planet and future generations. US Cloud is committed to ESG in 2024 and beyond.

Microsoft Licensing Solution Providers (LSP) Lose Enterprise Agreement (EA) Revenue

Microsoft Asset Management ITAM SAM, Microsoft Enterprise Agreement EA, Microsoft Licensing Support, Microsoft Unified Enterprise Support, US Cloud Support News, US Cloud Support Partners

Published Jan 29, 2024

Microsoft LSPs are scrambling to replace Enterprise Agreement (EA) revenue as Microsoft cuts out LSPs from EA deals. See how to fill the gap.

Hackers Target Government Defense Contractors with New Backdoor Malware

Microsoft Security Support, Microsoft Support for Government, US Cloud Support News

Published Jan 24, 2024

Hackers are targeting the Defense Industrial Base with a new backdoor malware "FalseFront." Understand the attack & how to protect yourself.

Gartner Predicts a Surge in Global IT Spend for 2024

Microsoft Asset Management ITAM SAM, Microsoft Support for Enterprise, Procurement, Sourcing, Vendor Mgt

Published Jan 18, 2024

Gartner predicts 8% growth in global IT spending for 2024. That's $330 billion of additional investment. Where is all the money going?

Third-Party Software Support from US Cloud Helps Reduce Your IT Spend

Microsoft Asset Management ITAM SAM, Microsoft Support for Enterprise, Microsoft Third-Party Support, Procurement, Sourcing, Vendor Mgt

Published Jan 15, 2024

Gartner finds third-party software support from US Cloud reduces Microsoft software spend by 50% with same or better quality of service.

Microsoft Software Spending to Increase 14 Percent in 2024

Microsoft Asset Management ITAM SAM, Procurement, Sourcing, Vendor Mgt

Published Jan 08, 2024

Enterprises worldwide will spend 14% more on Microsoft software in 2024. Savvy sourcing pros using US Cloud support to offset the increase.

2024 US Cloud Support Executive Summary

Microsoft Premier Support, Microsoft Third-Party Support, US Cloud Microsoft Support

Published Jan 04, 2024

Read the 2024 US Cloud Executive Summary for Microsoft support services to see why enterprises are seeking faster, more economical support.

ESG at US Cloud

Procurement, Sourcing, Vendor Mgt, US Cloud Support Compliance, US Cloud Support News

Published Jan 02, 2024

Environmental, Social and Governance (ESG) at US Cloud helps to create global sustainable development through impactful, positive initiatives.

How Does the US Cloud Ticket Escalation Process Work?

Microsoft Premier Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Dec 26, 2023

US Cloud offers faster Microsoft support at 30-50% less. But when enterprises need a ticket escalated to Microsoft, US Cloud has you covered.

How Does Microsoft Calculate Their Unified Support Prices?

Microsoft Premier Support, Microsoft Unified Enterprise Support

Published Dec 21, 2023

It pays to know how Microsoft Unified Support pricing is calculated. Understand the variables that may impact future Unified cost increases.

Outlining US Cloud’s Microsoft Support Escalation SLA

Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Dec 15, 2023

Understand the US Cloud Support SLA for escalation to Microsoft. Get the support industry's first financially backed MSFT escalation SLA.

No Price Protection on 3 Year Microsoft Unified Support Agreements

Microsoft Premier Support, Microsoft Unified Enterprise Support

Published Dec 13, 2023

Carefully read your MS Unified Support agreement prior to a 3 year renewal. You may find new clauses limiting options and price protection.

Is Microsoft Unified Support Required For Enterprise Success?

Microsoft Premier Support, Microsoft Unified Enterprise Support

Published Dec 01, 2023

Is Unified Support from Microsoft worth the price of admission? Is it required for your enterprise success? The answers may surprise you.

Microsoft Unified Support Renewal Price Continues to Rise

Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support

Published Nov 29, 2023

Microsoft Unified Support renewal prices are rising faster than inflation. Stop wasting IT dollars on MS Unified. Save 30-50% with US Cloud.

Microsoft Unified Support is Too Expensive

Microsoft Third-Party Support, Microsoft Unified Enterprise Support

Published Nov 27, 2023

Stop paying too much for Microsoft Support. MS Unified is too expensive. Get faster support and use the US Cloud savings to fuel growth.

Is Microsoft Premier/Unified Support Necessary?

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Nov 17, 2023

You think you need Microsoft Premier/Unified Support. But you're probably overpaying for slower Microsoft Support. Other options do exist.

Make US Cloud Your Ticket Escalation Champion

Microsoft Premier Support, Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Nov 16, 2023

Hand off your Microsoft support ticket escalations to US Cloud to optimize IT help desk efficiency. Awarded gold medal for speed and savings.

Empower Your Business with Software Asset Management Managed Services

Microsoft Asset Management ITAM SAM, Procurement, Sourcing, Vendor Mgt

Published Nov 13, 2023

Empower your business with a software asset management (SAM) managed service provider (MSP). See the top 5 SAM MSP list per Gartner.

Microsoft Ignite 2023: The Road to Digital Transformation

Microsoft Software Support, Microsoft Support for 365, Microsoft Support for AI, Microsoft Support for Copilot, US Cloud Support News

Published Nov 09, 2023

Microsoft Ignite is the biggest tech event of 2023. Continue your digital transformation and learn about new AI capabilities and services.

The Microsoft Price Increase Problem

Microsoft Enterprise Agreement EA, Microsoft Premier Support, Microsoft Support for Enterprise, Procurement, Sourcing, Vendor Mgt

Published Nov 06, 2023

Recent 15% Microsoft Cloud price increases for UK/EU growing faster than inflation. See how to offset 20% MS Unified Support and Cloud costs.

The ABCs of Microsoft Unified Support Severity Levels

Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Nov 01, 2023

Learn the ABC severity levels of Microsoft Unified Support. Choosing the right severity is critical to getting your support issue fixed fast.

The Highest Risks to Renewing Your MS Premier/Unified Support

Microsoft Premier Support, Microsoft Unified Enterprise Support

Published Oct 20, 2023

MS Premier/Unified support renewal inherent risks are scary. Navigate your Microsoft support renewal smartly by avoiding lurking dangers.

Dispel the Myths of Support Ticket Escalations to Microsoft

Microsoft Premier Support, Microsoft Support for Enterprise, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Oct 18, 2023

Understand how US Cloud escalates support tickets to Microsoft. See the data for your expected aggregate efficiency gains and cost savings.

Is Microsoft’s Copilot AI Worth the Cost?

Azure Support, Microsoft Support for AI, Microsoft Support for Copilot

Published Oct 17, 2023

Is Microsoft Copilot, an artificial intelligence tool enhancing productivity in M365, Outlook, and Teams, worth the additional cost?

The Future of Windows with Microsoft Copilot

Microsoft Support for AI, Microsoft Support for Copilot, US Cloud Support News

Published Oct 13, 2023

Microsoft Copilot is an artificial intelligence assistant feature that will take Windows 11 and future versions to the next level.

US Cloud Replacing Microsoft Premier/Unified Support on NASA SEWP Government Contract

Microsoft Premier Support, Microsoft Support for Government, Procurement, Sourcing, Vendor Mgt

Published Oct 10, 2023

US Cloud Government Support for all Microsoft tech now available on the SEWP V GWAC. Faster resolution by USNAT teams, saving Federal 30-50%.

8 Ways to Optimize Your Microsoft Azure Cost Savings

Azure Support, Microsoft Asset Management ITAM SAM, Microsoft Software Support

Published Oct 06, 2023

See the top 8 ways to manage your Azure costs and optimize Azure costs savings. Reinvest the costs savings to fuel growth at your enterprise.

The 5 Main Differences Between OpenAI and Microsoft Azure OpenAI

Azure Support, Microsoft Support for AI

Published Oct 03, 2023

Learn the key differences between Azure OpenAI and OpenAI, and how each can impact your business decisions.

Microsoft Windows Server 2012 R2 End of Life in October

Microsoft Software Support, Microsoft Support for Windows Server, US Cloud Support News

Published Sep 27, 2023

Windows Server 2012 and 2012 R2 will end support on October 10, 2023. IT teams have several options available to protect server workloads.

US Cloud Ranks #5 in CRN Top 150 MSPs of 2023

US Cloud Microsoft Support, US Cloud Support Awards

Published Sep 22, 2023

US Cloud ranks 5th in CRN's Fast Growth Top 150 List. US Cloud provides enterprises with faster Microsoft support and 30-50% cost savings.

Taking Control of Your Enterprise IT Roadmap Process

Microsoft Support for Enterprise, Procurement, Sourcing, Vendor Mgt

Published Sep 20, 2023

CIOs face difficult economic conditions with vendor pricing rising up to 24%, 3 times the rate of inflation. It's not all bad news though.

CISA Announces Citrix ShareFile Transfer Bug

Microsoft Security Support, US Cloud Support News

Published Sep 15, 2023

CISA highlighted a vulnerability in Citrix ShareFile which was allowing malicious entities to steal sensitive data.

Top 5 Risks in Cloud Security Managed Services in 2023

Azure Support, Microsoft Security Support

Published Sep 07, 2023

The #1 risk to cloud security in 2023 is misconfiguration leading to a data breach. See all the cloud security risks and how to mitigate now.

Microsoft Updates Office Default Themes and Fonts

Microsoft Software Support, Microsoft Support for 365, US Cloud Support News

Published Sep 01, 2023

Microsoft is updating the Office 365 suite with new themes and fonts in September 2023. See the new Aptos font - last changed 16 years ago!

Microsoft Ignite 2023: The Road to Digital Transformation

Microsoft Software Support, Microsoft Support for AI, Microsoft Support for Copilot, US Cloud Support News

Published Aug 30, 2023

Microsoft Ignite 2023 is the biggest tech event of the year. Nov 14-17 in Seattle. Attend in-person or online to upskill, connect and see AI.

The Current Landscape of Microsoft Third-Party Support

Microsoft Third-Party Support, US Cloud Microsoft Support

Published Aug 24, 2023

While Microsoft Unified costs continue to rise, market confidence in third-party Microsoft support from US Cloud is soaring.

Microsoft Security and Compliance: GDAP vs. DAP

Microsoft Security Support

Published Aug 23, 2023

Microsoft is ending delegated admin privileges (DAP) in favor of the more secure granular delegated admin privileges (GDAP) by August 2023.

The Quality of Microsoft Unified Support Alternatives Like US Cloud

Microsoft Unified Enterprise Support

Published Aug 17, 2023

The quality of Microsoft Unified Support alternatives like US Cloud continues to rise. Faster resolution by US domestic teams lead the way.

Is Microsoft Data Security Compliance a Value-add or Loss Leader?

Microsoft Security Support, Microsoft Unified Enterprise Support

Published Aug 15, 2023

Is Microsoft Unified Support's cybersecurity service truly a data security value-add or simply an incident response loss leader for MS?

The True Value of Microsoft Unified Support Pricing

Microsoft Premier Support, Microsoft Unified Enterprise Support

Published Aug 10, 2023

Enterprises question the new pricing and value of Microsoft Unified Support. Unified scrutiny reveals underutilization and fewer choices.

Offshoring in Unified Support Delivery: A Look at Data Governance and Compliance

Microsoft Unified Enterprise Support

Published Aug 04, 2023

Offshoring Unified Support to India saves Microsoft millions but raises compliance and data governance concerns with enterprise customers.

Microsoft Azure Negotiation Strategy – Large Deals

Azure Support, Microsoft Asset Management ITAM SAM, Microsoft Enterprise Agreement EA, US Cloud Microsoft Support

Published Jul 31, 2023

Large Azure buys require adept Microsoft negotiation strategy. Avoid common pitfalls while combining Azure discounts to maximize savings.

Enterprises Embracing Third-Party Software Support & Maintenance to Save Billions

Microsoft Asset Management ITAM SAM, Microsoft Support for Enterprise, Microsoft Third-Party Support, Procurement, Sourcing, Vendor Mgt, US Cloud Microsoft Support

Published Jul 26, 2023

Enterprises are switching to third-party software support providers for lower costs and better service. Forrester® reports savings over $5B.

Comparing Microsoft Unified and Third-Party Support – Webinar

Microsoft Premier Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Jul 20, 2023

View the webinar to compare Microsoft Unified to third-party support options like US Cloud. See what questions to ask support providers.

Microsoft’s Security Scrutinized Following Chinese Cyber-Attack

Microsoft Security Support

Published Jul 19, 2023

Recent Chinese cyber-attack on Microsoft has ignited a debate about the responsibility of cloud service providers ensuring customer security.

New Era for US-EU Data Exchange

Microsoft Support for Europe EU, US Cloud Support Compliance

Published Jul 14, 2023

New US-EU Data Exchange Agreement permits storing EU citizen data on US servers - avoids costly interruption in transatlantic data flows.

Us Cloud Is Honored to Be Awarded Title of Top Workplaces Consecutive Years

US Cloud Microsoft Support

Published Jul 10, 2023

US Cloud is honored to be awarded the title of Top Workplace by the St. Louis Post Dispatch for two consecutive years, 2022 and 2023. 

Microsoft Unified Support – Q3 2023 Analysts Report

Microsoft Unified Enterprise Support

Published Jul 06, 2023

Enterprises must read the Microsoft Unified Support 2023 Analysts Report to understand the latest MS Unified changes and assess alternatives.

Do You Need Microsoft Unified Support?

Microsoft Unified Enterprise Support

Published Jun 22, 2023

Most businesses don't really need Microsoft Unified Support. Stop wasting IT budget on services you don't use. Cut MS Unified costs 30-50%.

JWCC Contract Raises Concerns Over Cybersecurity and Antitrust Laws

Microsoft Security Support, Microsoft Support for Government

Published Jun 20, 2023

The JWCC (War Cloud) contract with Microsoft has the objective to modernize the Pentagon's technology and military ops.

US Cloud Sponsors ProcureCon IT Sourcing 2023 Event – June 26 – Boston

Procurement, Sourcing, Vendor Mgt

Published Jun 19, 2023

US Cloud is sponsoring ProcureCon IT Sourcing on June 26, 2023 in Boston. The only peer-led, senior-level procurement event for IT sourcing.

Microsoft Offers OpenAI GPT-3 Model to Government Cloud Customers

Microsoft Support for AI, Microsoft Support for Government

Published Jun 13, 2023

Microsoft has announced its partnership with OpenAI and the integration of the OpenAI GPT-3 model with the Azure Government Cloud platform.

Microsoft Unified Support’s Use of Overseas Foreign Engineers Is a Compliance Risk

Microsoft Premier Support, Microsoft Security Support

Published Jun 08, 2023

Microsoft doesn't have enough nationally sourced engineers to handle the load, so they employ overseas technicians from countries like India.

ChatGPT for Windows – Built-in AI Copilot for Enterprises

Microsoft Support for AI, Microsoft Support for Copilot

Published Jun 07, 2023

ChatGPT for Windows is a built-in AI copilot using conversational language. See how ChatGPT for Windows will help enterprises do more, faster.

How Microsoft’s AI Copilot is Revolutionizing Document Creation

Microsoft Support for 365, Microsoft Support for AI

Published Jun 06, 2023

See how Microsoft AI Copilot will forever change the document creation and editing process. Tour the AI text editor for Microsoft 365 users.

3 Year Microsoft Unified Support Agreements – No Real Price Protection

Microsoft Unified Enterprise Support

Published Jun 05, 2023

Multi-year Microsoft Unified Enterprise Support agreements offer no real price protection. Read the analyst warning about Unified contracts.

3 Latest Microsoft Enterprise Sales Tactics You Should Look Out For

Microsoft Enterprise Agreement EA, Microsoft Premier Support, Microsoft Unified Enterprise Support

Published Jun 01, 2023

Microsoft continues pushing enterprises into buying more software than they need. It pays to know the 3 latest Microsoft sales tactics.

Microsoft’s Unified Enterprise Support Myths

Microsoft Unified Enterprise Support

Published May 30, 2023

Watch ▶️ Microsoft Support Myths on third-party support. Debunk fear-mongering aimed to keep enterprises from improved support & 50% savings.

Microsoft Forces Links in Outlook and Teams to Open in Edge

Microsoft Support for Enterprise

Published

Microsoft has created intentional issues for enterprise users of other browsers - forcing MS 365 Outlook/Teams links to open in Edge.

Potential Pricey Privacy with Microsoft OpenAI and ChatGPT

Microsoft Support for AI

Published May 23, 2023

Microsoft OpenAI and ChatGPT to be offered as a "private" version to enterprises at a significant premium. Next big thing for Microsoft?

Microsoft Edge vs. Google Chrome: The Enterprise Browser War Continues

Microsoft Support for Enterprise

Published May 15, 2023

It's no secret that Microsoft Edge and Chrome have been fighting for enterprise's default browser for years, even if it wasn't always obvious

The New Microsoft Unified Enterprise Support Dilemma

Microsoft Unified Enterprise Support

Published May 12, 2023

The new Microsoft Unified Enterprise Support eliminates choice and adds expense. See how enterprises can improve support quality and save 50%

Rimini Street Competitors for Third Party Support

Microsoft Third-Party Support

Published May 10, 2023

See Rimini Street's competitors for third party support and 50% cost savings. Compare Rimini Street competitors: US Cloud, Oracle & Spinnaker

Microsoft Premier/Unified Support Uses Foreign Nationals – Reduce Compliance Risk with US Cloud

Microsoft Premier Support, Microsoft Unified Enterprise Support

Published May 08, 2023

Microsoft Premier/Unified Support's use of foreign nationals is risky. Enterprises/Gov reduce compliance risk with US Cloud all USA personnel.

2023 Independent Guide to Microsoft Unified Support

Microsoft Unified Enterprise Support

Published May 01, 2023

Shed some light on Microsoft Unified Support in 2023. Enterprises should read the Guide to MS Unified to improve support quality and save 50%.

Microsoft Unified Sales Fact Check – The New Adventures of Pinocchio

Microsoft Unified Enterprise Support

Published Apr 11, 2023

Microsoft Unified Support's latest sales datasheet gets fact checked by Geppetto. Read the tall tale MS Unified tells about its #1 competitor

Leading Global Banks Replace Microsoft Unified Support with US Cloud

Microsoft Support for Financial Services, Microsoft Unified Enterprise Support

Published Apr 06, 2023

3 of the 5 largest banks in the UK replaced Microsoft Unified Support with US Cloud in 2023. Why? Improved support quality and 30-50% savings.

15% Price Increase for Microsoft Cloud Starting April 1, 2023

Azure Support, Microsoft Asset Management ITAM SAM, Microsoft Support for 365, Microsoft Support for Europe EU

Published Mar 14, 2023

Microsoft cloud prices increase April 1. See how multinational, UK and EU enterprises can avoid or offset the new MS licensing cost hikes.

Microsoft Premier/Unified Support Alternative US Cloud Expands Reseller Program to CSPs

Microsoft Unified Enterprise Support, US Cloud Support Partners

Published Mar 07, 2023

VARs, MSPs, and now Microsoft Cloud Solution Providers (CSP) can build recurring revenue with the US Cloud Microsoft Support Reseller Program.

Beware of New Microsoft Sales Tactic – Adding Unified Support to Enterprise Agreement (EA)

Microsoft Enterprise Agreement EA, Microsoft Unified Enterprise Support

Published Mar 02, 2023

Beware of a new Microsoft sales tactic in 2023 - adding Unified Support to the Enterprise Agreement (EA). Read the brief or It could cost you dearly.

Top 4 Microsoft Support Renewal Traps

Microsoft Premier Support, Microsoft Unified Enterprise Support

Published Feb 25, 2023

Avoid the top 4 traps hidden in every Microsoft Support renewal contract. Enterprises can save millions on M$FT Premier/Unified support.

Windows Server 2012 R2 End of Life Options for Bank and Financial Services

Microsoft Support for Financial Services, Microsoft Support for Windows Server, Microsoft Third-Party Support

Published Feb 20, 2023

Windows Server 2012 R2 ends on October 10, 2023. Protect bank and financial server workloads. Extend on-premise or migrate to the cloud?

Office 365 Premier Support Cost – Optimize IT Costs in 2023

Microsoft Premier Support

Published Feb 17, 2023

See how to optimize Office 365 Premier Support costs at your enterprise and reduce overall business costs - fuel your digital transformation in 2023.

Microsoft Software Asset Management – Cost Savings Opportunity

Microsoft Asset Management ITAM SAM

Published Feb 11, 2023

Microsoft Software Asset Management cost savings opportunity identified. Offset Microsoft software price increases with US Cloud 50% savings.

EU Financial Services Firm Saves 21 Million Euros – Replaces Microsoft Unified Support with US Cloud

Microsoft Support for Europe EU, Microsoft Support for Financial Services, Microsoft Unified Enterprise Support

Published Feb 08, 2023

European financial services firm forecasted to save 21 million euros over next 5 years by replacing Microsoft Unified Support with US Cloud.

Microsoft Software Assurance 24×7 Problem Resolution Support Ends Feb 1, 2023

Microsoft Premier Support, Microsoft Software Assurance SA

Published Feb 07, 2023

MS Software Assurance 24x7 problem resolution support ends Feb 1, 2023. See how it impacts your on-premise Microsoft support and options.

Fortune 500 Bank Procurement Uses Microsoft Support RFP to Save Millions on Unified Contract

Microsoft Support for Financial Services, Microsoft Unified Enterprise Support

Published Feb 01, 2023

Fortune 500 Bank procurement team uses Microsoft Support RFP to save millions on Unified contract. What are key RFP criteria for MS support?

Microsoft Outsourced Support to India Struggling to Keep Up

Microsoft Premier Support

Published Jan 27, 2023

Outsourcers Tata and Wipro handle most of Microsoft Premier/Unified Support. India can't keep up with MS Unified's unlimited ticket volume.

Top 4 Risks of Renewing Microsoft Unified Support in 2023

Microsoft Unified Enterprise Support

Published Jan 24, 2023

Enterprises must accept the 4 risks of MS Unified Support and renew (pay more) or mitigate with viable third-party Microsoft support in 2023.

The Growing Cost of Microsoft Premier/Unified Support

Microsoft Premier Support

Published Jan 15, 2023

See why Microsoft Premier/Unified support costs keep growing, SA discounts are gone, and how to reduce your MS Unified support cost by 30-50%

Windows Server 2012 R2 End of Life Options for Healthcare and Hospitals

Microsoft Support for Healthcare, Microsoft Support for Windows Server, Microsoft Third-Party Support

Published Jan 14, 2023

Windows Server 2012 R2 ends on October 10, 2023. Protect healthcare and hospital server workloads. Extend on-premise or migrate to the cloud?

Microsoft Update – January 2023

Microsoft Software Support, Microsoft Support for Enterprise

Published Jan 05, 2023

Get the latest Microsoft updates for enterprise IT. Share time-sensitive updates with your Microsoft infrastructure teams to avoid downtime.

Children’s Hospital Association $114M In Microsoft Support Savings Forecasted

Microsoft Support for Healthcare, Microsoft Unified Enterprise Support

Published Jan 04, 2023

Children’s hospitals look to US Cloud for Microsoft support. CHA hospitals forecasted to save $114M by switching from MS Premier/Unified.

5 Secrets About Microsoft Support

Microsoft Premier Support

Published Dec 17, 2022

Learn the 5 best kept secrets of Microsoft Support. See how to save big money on your Microsoft Premier or MS Unified support renewal.

Test Drive US Cloud Microsoft Support Speed

US Cloud Microsoft Support

Published Dec 09, 2022

Test drive US Cloud Microsoft Support to see 2x speed. Start Proof of Concept (POC) trial to experience the Formula 1 of 3rd party MS Support.

Microsoft Cloud for Healthcare Support

Microsoft Support for Healthcare, US Cloud Microsoft Support

Published Nov 30, 2022

Microsoft Cloud for Healthcare Support increases hospital IT efficiency by 25%. Use MS Healthcare Support to reduce clinical costs by 30-50%.

Login for New Microsoft Premier/Unified Support Portal Experience

Microsoft Premier Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Nov 13, 2022

Microsoft Premier Support Portal and MS Unified Portal users who login to the new US Cloud Microsoft Support Portal get more features.

Top 4 Risks of Renewing Microsoft Unified Support in 2022

Microsoft Unified Enterprise Support

Published Nov 01, 2022

Enterprises must acknowledge the 4 risks of MS Unified and either accept them (and renew) or mitigate with viable third-party support in 2022

Microsoft Gov Cloud Support for Federal, Military, and Contractors

Microsoft Premier Support, Microsoft Support for Government

Published Oct 14, 2022

Microsoft Gov Cloud Support at US Cloud saves Federal, US Military & Contractors 30-50%. Reduce compliance risk w/ all screened US engineers.

How Much Does Microsoft Unified Support Really Cost?

Microsoft Unified Enterprise Support

Published Oct 12, 2022

Microsoft Unified Support starts at $25k. Understand why MS Unified prices rise each year and how to cut Microsoft Support costs by 30-50%.

Microsoft Unified Support Grinds to a Halt

Microsoft Unified Enterprise Support

Published Oct 04, 2022

For the first time at MS Unified, mission-critical support tickets are now taking weeks, not hours, to fix at Microsoft. Expect more delays.

Microsoft Premier (Unified) Renewals: End-of-Year Tips

Microsoft Premier Support

Published Sep 30, 2022

See the top 8 tips for renewing Microsoft Premier (Unified) Support in 2023. MS using delay tactics for price increases. Know your options.

Top 5 Hidden Dangers Lurking in Microsoft Unified Support Agreements

Microsoft Unified Enterprise Support

Published Sep 20, 2022

Enterprises save big money and avoid unpleasant surprises by knowing the 5 hidden dangers found in every Microsoft Unified Support agreement.

Who Are Microsoft Unified Support’s Biggest Competitors

Microsoft Unified Enterprise Support

Published Sep 15, 2022

There are 3 big Microsoft Unified Support competitors. Compare all MS Unified competitors and see why most enterprises choose US Cloud.

Don’t Rely on Twitter for Your Azure Premier Support

Azure Support, Microsoft Premier Support

Published Sep 10, 2022

Twitter updates for Microsoft Azure Premier Support is unreliable. Replace MS Azure Premier with US Cloud support - 2x faster, save 30-50%.

Microsoft End of Life – Extend Lifespan to Maximize ROI

Microsoft End of Life Support

Published Aug 01, 2022

Add more years to Microsoft end of life systems to maximize ROI. Extend lifespan by avoiding low-value MS upgrades just to stay supported.

Combining Microsoft EA and Unified Support Actually Costs More

Microsoft Unified Enterprise Support

Published Jul 26, 2022

See why combining the Microsoft Enterprise Agreement (EA) and Unified Support actually costs more. Negotiate separately to maximize savings.

Is Azure Dedicated Host Pricing Worth the Extra Money?

Azure Support

Published Jun 27, 2022

Azure dedicated hosts give you greater control and ensure compliance. The Azure dedicated investment delivers a host of additional benefits.

Third-party Enterprise Support – Compare Rimini Street & US Cloud

Microsoft Third-Party Support

Published Jun 16, 2022

Both US Cloud and Rimini Street provide third-party enterprise support. Rimini supports Oracle while US Cloud supports all Microsoft software

Grade Your Microsoft Support – Score Your MS Premier or Unified Contract

Microsoft Premier Support

Published May 07, 2022

Grade your Microsoft Premier or Unified Support services contract. See how your MS Support agreement report card stacks up to enterprise peers

Microsoft Premier Support Meltdown – Core Quality Failure

Microsoft Premier Support

Published Apr 30, 2022

Microsoft Premier Support has suffered a complete meltdown after years of quality decay. See how to improve support quality and save 30-50%.

Microsoft Software Assurance Benefit 24×7 Problem Resolution Support Lost February 2023

Microsoft Software Assurance SA

Published Apr 16, 2022

All MSFT customers lose the Software Assurance benefit of PR Support in Feb 2023. Enterprises anticipate 15-25% jump in Unified Support cost.

Q2 2022 Analyst Report – Microsoft Premier/Unified Support

Microsoft Support for Enterprise

Published Apr 04, 2022

As Microsoft Premier Support ends and inflation surges in 2022, CFOs need to cut costs. Analysts indentify MS Unified as prime CIO cost saver

Microsoft Premier Support End of Life is July 2022. What Happens Next?

Microsoft Premier Support

Published Feb 09, 2022

Microsoft Premier Support End of Life (EOL) is July 1, 2022. See what happens when your Premier Support ends. Are there alternatives to MSFT?

Use Microsoft Granular Delegated Admin Privileges GDAP for Stronger Enterprise Security and Compliance

Microsoft Security Support

Published Jan 18, 2022

Use Microsoft Granular Delegated Admin Privileges (GDAP) for stronger enterprise security and compliance. Compare new MSFT GDAP to legacy DAP

LOG4J 2 Vulnerability Impact on MSFT Enterprise Products & Services

Microsoft Security Support

Published Jan 09, 2022

See which Microsoft enterprise products and services are impacted by Log4j and what actions should be taken to protect your business in 2022.

How to Optimize Your Microsoft Unified Support Contract in 2022

Microsoft Unified Enterprise Support

Published Jan 04, 2022

Optimize your Microsoft Unified Support contract. Avoid big MS enterprise support cost increases, and forecast more accurate IT budget in 2022

What Exactly is the MS Services Hub and Why is it Important?

Microsoft Unified Enterprise Support

Published Dec 27, 2021

See why the Microsoft Services Hub is so important and how to optimize your MS support spend for maximum IT health and uptime.

Microsoft Unified Support is Too Expensive

Microsoft Unified Enterprise Support

Published Nov 28, 2021

Enterprises worldwide agree that Microsoft Unified Support is too expensive. See how IT procurement and CIOs are saving 30-50% with US Cloud.

Enterprises Cheer for US Cloud Premier Support’s Microsoft Escalation SLA

Microsoft Premier Support

Published Oct 20, 2021

The Microsoft Enterprise Support Escalation SLA guarantees tickets move to resolution. Watch your MS Premier/Unified tickets close faster.

Q3 2021 Analyst Report – Microsoft Support Alternatives

Microsoft Premier Support

Published Aug 30, 2021

Read the latest report on Microsoft support alternatives and why the market is embracing 3rd party MSFT support and its 50% cost savings.

US Cloud Support Sovereignty Assures No Foreign Nationals for Government, DoD and Aerospace Compliance

US Cloud Microsoft Support

Published Jul 16, 2021

Support sovereignty at US Cloud guarantee all USA citizen Microsoft support. Government, DoD, Aerospace get compliant & save 30-50% on budget

US Cloud Can Escalate Support Tickets to Microsoft As Needed

US Cloud Microsoft Support

Published Jun 22, 2021

Less than 3% of US Cloud tickets get escalated to Microsoft. Support tickets go to MSFT as needed per our financially backed Escalation SLA.

Microsoft Unified Can’t Compete With The Truth

Microsoft Unified Enterprise Support, Procurement, Sourcing, Vendor Mgt

Published May 10, 2021

Microsoft Unified can’t compete with the truth about US Cloud. Dispel MSFT fear tactics and join hundreds of enterprises saving 30-50% with US Cloud support.

US Cloud Microsoft Support – Executive Summary

Microsoft Premier Support

Published May 03, 2021

Quickly understand what US Cloud Microsoft support is and why hundreds of enterprises are leaving MSFT. Weigh 50% savings vs risk. See common questions by companies considering replacing Microsoft Unified with US Cloud. Dispel MSFT sales team FUD tactics with the facts on US Cloud support.

Look Deeper to Forecast Microsoft Unified Support Costs

Microsoft Unified Enterprise Support

Published Mar 29, 2021

IT procurement is using 5 year Unified forecasts to cut short term MSFT support costs by 30% and avoid long term Unified cost increases of 5x

US Cloud Sponsors ProcureCon IT Event – April 20

Procurement, Sourcing, Vendor Mgt

Published Mar 16, 2021

Join senior IT procurement, SAM & ITAM professionals for the virtual event of the year as they share contract + buy strategies. Free signup.

Traditional IT Partners Fail at Microsoft Enterprise Support

Microsoft Support for Enterprise

Published Mar 01, 2021

Read why IT partners like software resellers and MSPs fail to deliver Microsoft Enterprise Support but are great US Cloud partners.

Microsoft Enterprise Agreement vs CSP

Microsoft Enterprise Agreement EA

Published Jan 21, 2021

Should you choose the Microsoft Enterprise Agreement (EA), Cloud Solution Provider (CSP), or both? Optimize your Microsoft licensing today.

New US Cloud Covid Relief Pricing Aids Business Recovery

Microsoft Premier Support

Published Nov 17, 2020

US Cloud is offering a Covid Relief 20% discount to business & enterprise. Replace MSFT Premier/Unified support with Gartner winner US Cloud.

Microsoft Premier Support – Pay Monthly, Not All Up Front

Microsoft Premier Support

Published Nov 09, 2020

Business used to have to pay $25,000 upfront to get Microsoft Premier Support. See how to save 30-50% and conserve your cash by paying monthly

Businesses Can Once Again Afford Microsoft Premier Support

Microsoft Premier Support

Published Nov 04, 2020

Businesses can afford Microsoft Premier Support. Use MS Premier Support alternative US Cloud to save 50% and pay month-to-month for support.

Q4 2020 MSFT Premier/Unified Support – Research Analysts Report

Microsoft Premier Support

Published Aug 26, 2020

US Cloud identified as the leading independent third-party support provider for Microsoft with savings up to 50%.

Microsoft Support Provider US Cloud Awarded Inc. 5000

US Cloud Support Awards

Published Aug 17, 2020

US Cloud is one of of the fastest-growing companies in America. Enterprises are replacing their MSFT Premier (Unified) Support with US Cloud and saving ~50%

Epicenter of Microsoft Enterprise Support – US Cloud New HQ

Microsoft Premier Support

Published Jul 14, 2020

See the new headquarters of US Cloud in St. Louis, Missouri. The home of all US citizen Microsoft certified engineers and 30-60% enterprise support savings.

Is Microsoft Premier Support Worth It?

Microsoft Premier Support

Published Jun 18, 2020

See if Microsoft Premier support is worth renewing. Look at MS Premier Support alternatives to improve support quality and cut costs 30-50%.

Enterprises Move to Reshore Their Microsoft Support

Microsoft Unified Enterprise Support

Published Apr 06, 2020

Enterprises are moving their Microsoft support back to the USA as Covid-19 disrupts India based MSFT Unified/Premier support outsourcers Tata and Wipro.

Q2 2020 MSFT Premier/Unified Support – Research Analysts Report

Microsoft Unified Enterprise Support

Published Mar 20, 2020

Get the latest Microsoft Premier/Unified Support in-depth research and analysis from Gartner, Forrester and IBRS. Uncover hidden costs and save up to 50% with proven alternatives like US Cloud.

Microsoft Premier Support Data Breach

Microsoft Premier Support, Microsoft Security Support

Published Feb 05, 2020

Microsoft Premier Support data breach exposed 250 million records in December 2019. MS support client data leaked from 2005 to 2019.

Is Microsoft Unified Support Mandatory

Microsoft Unified Enterprise Support

Published Nov 22, 2019

See if Microsoft Unified Support is mandatory and what alternatives exist. Learn what others are doing to control their Microsoft support costs.

Microsoft Unified Support Frequently Asked Questions

Microsoft Unified Enterprise Support

Published Oct 26, 2019

Microsoft Unified Support frequently asked questions include how much does it cost? Do I qualify? Are there alternatives to MSFT Unified?

Microsoft Software Assurance Benefits – 2020 thru 2022 Changes

Microsoft Software Assurance SA

Published Sep 17, 2019

Microsoft Software Assurance (SA) benefits are changing starting in 2020. See the dates and how the MS SA changes will affect you thru 2022.

Microsoft Premium Support – Keeps Your Business Running

Microsoft Premier Support, Microsoft Professional Support

Published Sep 06, 2019

Microsoft premium support keeps your tech running. See if Pro or Premier support is best for your business. Premium = responsive, USA, 24/7, MSFT certifed.

Microsoft Business Support – Pick Professional or Premier / Unified?

Microsoft Premier Support, Microsoft Professional Support, Microsoft Unified Enterprise Support

Published Aug 21, 2019

Microsoft Business Support keeps your tech running. Compare MS Professional Support to Premier/Unified to see which best fits your business.

DoD JEDI Awakens to Microsoft Premier Support Alternative, US Cloud

Microsoft Premier Support, Microsoft Support for Government

Published Jul 25, 2019

Department of Defense identifies US Cloud as viable alternative to Microsoft Premier support for JEDI sovereignty and 38% cost savings.

Microsoft Unified Support Agreement – What You Should Know

Microsoft Unified Enterprise Support

Published May 30, 2019

See the highlights of the 27-page Microsoft Unified Support Agreement. Be better prepared for your renewal and avoid any surprises or lurking gotchas.

It Pays to Know Your A, B, C Severity Levels of Microsoft Unified Support

Microsoft Unified Enterprise Support

Published Apr 22, 2019

Enterprises are seeing their Microsoft Unified Support response times suffer for all but Severity A (critical) levels. Learn why and options.

Microsoft Unified Support Renewal Cost Sky Rockets

Microsoft Premier Support

Published Apr 16, 2019

Enterprises are finding their Microsoft Unified Support renewal costs sky rocketing. See why costs will continue rising and how to avoid the 30-60% hike.

6 Reasons to Get Microsoft Premier Support for Developers from US Cloud

Microsoft Premier Support

Published Apr 15, 2019

Why you need MS Premier Support for Developers at US Cloud: 30-60% savings, application dev managers, reactive/proactive support for MS code.

What is Enterprise Patch Management?

Microsoft Support for Enterprise

Published Apr 08, 2019

What is enterprise patch management? See why it's key to your enterprise IT security & compliance. Leverage US Cloud to patch on time and avoid cyberattacks

How Is Microsoft’s Unified Support Pricing Calculated?

Microsoft Unified Enterprise Support

Published Apr 01, 2019

See how Microsoft calculates the price of Unified Support. You must understand the new Unified pricing model to avoid 30-50% cost increase from Premier.

Azure Support Services at US Cloud

Azure Support, Microsoft Premier Support

Published Mar 27, 2019

Azure Support Services at US Cloud saves your enterprise 30-60% while enabling AI, IoT and DevOps. Redploy your Azure support savings where it's needed most

Microsoft Premier Support Published Price List Now Available

Microsoft Premier Support

Published Mar 20, 2019

Get the Microsoft Premier Support published price list to see what MS Premier support will cost your enterprise. Then compare to the 30-60% US Cloud savings

Microsoft Premier Support Resellers (LSP/LAR/VAR) Ask for Resale Option – US Cloud Delivers

Microsoft Premier Support

Published Jan 02, 2019

MS Premier (Unified) Support resellers find US Cloud option. LSP/LAR/VAR can now resell 30-60% savings, 6 min response, all US citizens, hours never expire.

Microsoft Premier (Unified) Support Questions

Microsoft Premier Support

Published Dec 23, 2018

See Microsoft Premier (Unified) Support common questions. Can I avoid 30-60% Unified cost increase? Why do hours expire? Can I get all US citizen support?

Azure Premier Support Cost – Optimize to Reduce Business Cost

Azure Support, Microsoft Premier Support

Published Dec 11, 2018

Azure Premier Support costs are an opportunity for your enterprise to optimize IT costs. Reduce your Microsoft Azure support plan costs now.

Microsoft Professional Support Alternative

Microsoft Professional Support

Published Oct 16, 2018

Get Microsoft Pro Support at US Cloud for immediate access to MS certified support. Ditch the delays and frustration - 6 min response, 100% US citizen team.

Unified Support for Microsoft CSP’s? You Need a Plan B

Microsoft Premier Support

Published Oct 09, 2018

Microsoft Unified (Premier) Support for Cloud Solution Providers (CSP) is a safety net w/ gaping holes. Identify the holes to protect customers and revenue.

Microsoft EA License Costs Increasing Oct 1

Microsoft Enterprise Agreement EA

Published Sep 23, 2018

See the Microsoft Enterprise Agreement (EA) license changes you need to know. See Gartner recommendations to reduce licensing costs.

Government Premier Support – Stay Compliant with US Nationals

Microsoft Premier Support

Published Sep 21, 2018

Gov Premier Support at US Cloud helps Federal, State, Local Government meet US compliance/security standards w/ screened US citizens

Ready For Microsoft’s Patch Tuesday?

Microsoft Support for Enterprise

Published Aug 24, 2018

Patching Microsoft systems is your biggest headache and security risk. Let US Cloud take on your enterprise patch management and make Tuesdays worry-free.

Middle East – Avoid 40% Microsoft Premier Support Cost Increase

Microsoft Premier Support

Published Aug 20, 2018

Middle East MS Unified support cost is going up. Save 40% with US Cloud Premier Support - hours never expire, 24/7 EMEA support, Gartner recognized.

UK – Avoid 40% Microsoft Premier Support Cost Increase

Microsoft Premier Support

Published Aug 13, 2018

United Kingdom (UK) Microsoft Premier Support price increase. Save 40% with US Cloud alternative - 15 min SLA, GDPR ready, Gartner recognized

Scandinavia – Avoid 40% Microsoft Premier Support Cost Increase

Microsoft Premier Support

Published Aug 06, 2018

Denmark, Finland, Norway, Sweden's Microsoft Premier Support price increase. Save 40% with US Cloud alternative - 15 min SLA, GDPR ready.

Microsoft Pay Per Incident (PPI) Alternative

Microsoft Support for Enterprise

Published Jul 30, 2018

Enterprise managed services are key to security and operational efficiency. See why offloading monitoring, backup, and patching help your enterprise IT win.

Who’s Really Handling Your Microsoft Enterprise Support Calls?

Microsoft Support for Enterprise

Published Jul 23, 2018

You call the Microsoft enterprise support phone number and get outsourced overseas. Problem: not compliant or secure. Solution: US Cloud.

10 Ways to Avoid Paying a 30% Microsoft Tax on Unified Support

Microsoft Premier Support

Published Jul 17, 2018

Here are 10 reasons why you should switch to a Microsoft Unified (Premier) Support alternative to avoid this 30% Microsoft tax.

Top 5 Tips to Negotiate a Microsoft Enterprise Support Renewal Agreement

Microsoft Support for Enterprise

Published Jul 05, 2018

As Microsoft transitions from Premier to Unified Support, be prepared to negotiate and win. Get 5 tips for MSFT Enterprise Support renewal success.

Negotiating Microsoft Unified Support? Ask These 10 Questions

Microsoft Premier Support

Published Jul 02, 2018

As Microsoft transitions from Premier to Unified Support, be prepared to negotiate and win. Get the 10 tips for a successful MS Unified Support negotiation.

European (EU) Countries – Avoid a Microsoft Premier Support 40% Cost Increase

Microsoft Premier Support

Published Jun 25, 2018

Microsoft Premier Support price for Europe (EU) to increase 40% per Gartner Research. Avoid the cost increase with US Cloud alternative.

How Can the EU Avoid the New 40% Microsoft Tax on Premier (Unified) Support?

Microsoft Premier Support

Published Jun 19, 2018

Microsoft Premier (Unified) Support cost for Europe (EU) to increase up to 40% per Gartner Research. Avoid the cost increase with US Cloud.

Your Microsoft Consulting Services Alternative for Digital Transformation

Microsoft Consulting Services

Published Jun 11, 2018

US Cloud is your viable alternative to Microsoft Consulting Services (MCS). 30-50% savings per Gartner, USA-based, supports all technologies.

US Cloud Premier Support Questions from Banks and Financial Services

Microsoft Premier Support

Published

Here are questions from a financial sector Enterprise customer who switched from Microsoft Premier (Unified) Support to US Cloud Premier Support Services.

Put Your Microsoft Enterprise Support Spend on a Diet

Microsoft Support for Enterprise

Published Jun 05, 2018

With the upcoming changes in Microsoft's support model, you could be paying a lot more for services you don't use. Luckily, there's a way you can keep using Microsoft AND have a support experience that fits your business's unique needs.

7 Tips for a Successful Microsoft Premier Support Negotiation

Microsoft Premier Support

Published May 30, 2018

As Microsoft transitions from Premier to Unified Support, make sure you're prepared to negotiate. Here are 7 tips we recommend for a successful Microsoft Premier Support Negotiation.

Is Microsoft Unified Support Worth a 30% Cost Increase?

Microsoft Unified Enterprise Support

Published May 22, 2018

If you’re a typical business paying around 7% of annual Software Assurance cost for Premier Support, you will pay 30-50% more in Unified.

Microsoft Premier Support Negotiating? Ask These 6 Questions.

Microsoft Premier Support

Published May 15, 2018

Whether you’re already a Microsoft Premier support customer or are considering jumping into the Unified support model, you have a lot of questions you should ask to make sure you’re getting the right level of support, and consider the only Gartner-recognized alternative - US Cloud Premier Support.

Your Path to Save 30% on Microsoft Premier Support Costs

Microsoft Premier Support

Published May 01, 2018

According to Gartner, companies can expect a 25 to 30 percent price increase when Microsoft switches from Premier Support to Unified Support. In our conversations with our customers around the world, the reality is that the price increase will be as high as 35%. US Cloud Premier Support is a viable alternative.

Adopt These 5 Cybersecurity Best Practices to Protect Your Enterprise Today

Microsoft Security Support

Published Feb 06, 2018

Here are the five cybersecurity best practices you should incorporate into your information security plan immediately to protect your enterprise.

Want to Save Up To 50% on Microsoft Unified Support?

Microsoft Premier Support

Published Jan 24, 2018

Microsoft Premier Support customers will see prices increase 25-30% to cover the unlimited hours of Unified Support. US Cloud Premier Support is a fair, concierge-style model of support where you choose what support you need, which products you need covered, and saving 25-30% compared to MS Unified Support.

Your Plan for Taking Internet Connected Medical Devices Off Life Support

Microsoft Support for Healthcare

Published Jan 23, 2018

How to balance the need for utilizing disruptive technology trends such as cloud computing and Internet of Things (IoT) to improve care for patients with keeping sensitive healthcare data secure.

3 Reasons Why 33% of Companies are Ditching AWS & Azure

Azure Support

Published Jan 09, 2018

Companies have public cloud buyer’s remorse. A recent survey found 1/3 of enterprises migrated data from AWS/Azure back to private cloud.

Avoid Getting Throttled by SharePoint Online Office 365!

Microsoft Software Support

Published Dec 26, 2017

The throttling issues in workflows and compliance related history in Office 365's SharePoint Online are not an issue in US Cloud's private cloud.

Microsoft Support For Exactly What You Need

Microsoft Third-Party Support, Microsoft Unified Enterprise Support, US Cloud Microsoft Support

Published Nov 29, 2017

US Cloud™ has been working with Microsoft for 20+ years and provides a more cost-efficient and all-USA-based alternative to MS Premier (or Unified) Support.

Fpweb and US Cyber Vault Reborn as US Cloud

US Cloud Support News

Published Oct 01, 2017

Sister companies Fpweb.net and US Cyber Vault have rebranded as US Cloud, a managed cloud provider with cloud computing, management, and security services.