Microsoft Gov Cloud Support for Federal, Military, and Contractors

Microsoft Gov Cloud Support for Federal, Military, and Contractors.

Microsoft Gov Cloud Support for Federal, US Military, and Contractors

US Cloud’s Gov Support offers faster response times, compliance assurance, and savings of 30-50% over Microsoft Premier Support.

Federal and State agencies, US Military and Defense branches, as well as Government Contractors can now enjoy faster support response times, assure compliance, and save 30-50% by replacing Microsoft Premier Support with US Cloud. Increase mission success by utilizing the #1 Microsoft Premier Support alternative.

Audience: Contracting Officer | IT Sourcing & Procurement | CIO

Microsoft Gov Cloud Support for Federal, Military, and Contractors

The Problem with Microsoft's Gov Cloud Support

While Microsoft does guarantee that its FedRAMP facilities housing its Gov Cloud (365 and Azure) do have US personnel-only caring for the data centers and servers, it cannot guarantee support tickets will be handled by US persons as defined by ITAR 120.15.

It is well-known that Microsoft has been outsourcing a large portion of its Premier Support service delivery overseas for years to Mindtree, Tata and Wipro.

“Inserting foreign national support personnel into the country’s (USA) IT supply chain is reckless and poses a needless risk to our agency missions and national security.”

— Robert E. LaMear IV, Founder, US CLOUD

Increase Your Mission Success with 4x Faster Response Times

A guaranteed 15-minute initial response time (IRT) on all ticket severities across all Microsoft technologies matters.

Whether it’s supporting a warfighter in the field or a mission-critical system failure, every minute counts.

US Cloud stands behind our response time guarantee with a financially backed Service Level Agreement (SLA) whereas Microsoft provides response time “targets” with no repercussions for missing the targets and possible mission failure.

Compliance for Defense Industrial Base (DIB), Aerospace, and Contractors

Compliance ready to meet regulatory requirements of Federal and State agencies, Military and Defense branches as well as Government Contractors.
  • ISO 27001, GCC High, FedRAMP High
  • ITAR, CMMC 2, NIST 800-171
  • CUI, DISA Impact Level 4, DoD Impact Level 2


Why and how replace Microsoft Premier/Unified with US Cloud Gov Support?

Join NASA, Carahsoft, US Department of State, SAIC, US Department of Labor, Boeing and others who have replaced Microsoft with US Cloud Gov Support.

4x Increase Response Time vs Microsoft
Enjoy 15 minute initial response time SLA reducing costly downtime.

Government Regulatory Requirements
Secure your IT supply chain and reduce compliance risk (CMMC, NIST, and ITAR) with screened US domestic engineers.

30-50% Cost Reduction MS Premier/Unified
Reinvest savings now to innovate, create competitive advantage and drive growth.

Diversity Supplier for Government
Certified gov supply chain diversity for Federal, State, Military, and Contractors.

100% USA Domestic Premier Engineers
15+ years average staff experience screened for security and compliance.

US Cloud Government Contracting Information

US Cloud Government Business Profile

SBA Certified Women-owned Small Business (WOSB) ID: GNQPHM1ZSDM1 Cage: 4XKR3 Federal Taxpayer ID: 84-4281186 DUNS Number: 78-462-6355

Government Contract Vehicles
GSA Prime – Large Category F (Information Technology)
SLED focus states: California, Texas, Florida, New York, Pennsylvania, Illinois, Ohio, Georgia, North Carolina, Michigan, New Jersey, Virginia, Washington, Arizona, and Massachusetts.

Get Microsoft Support for Less

Unlock Better Support & Bigger Savings

  • Save 30-50% on Microsoft Premier/Unified Support
  • 2x Faster Resolution Time + SLAs
  • All-American Microsoft-Certified Engineers
  • 24/7 Global Customer Support