
US Cloud Microsoft Support has been identified as a qualified and eligible government best value vendor for Microsoft software support and maintenance, meeting all Federal Acquisition Regulations (FAR) economic and performance standards.
FAR covers many of the contracts issued by the US military, NASA as well as US civilian federal agencies.
Why FAR
The original purpose of the FAR was to consolidate the numerous individual agency regulations into one comprehensive set of standards which would apply government-wide, the issuance of supplemental regulations is closely governed by the FAR.Nearly every major cabinet-level department (and many agencies below them) has issued such regulations, which often place further restrictions or requirements on contractors and contracting officers.
Guiding Principles of FAR
Delivery on a timely basis of the best value product or service while maintaining the public’s trust and fulfilling public policy objectives. Compliance with the Regulation, along with the use of initiative in the interests of the Government in areas not specifically addressed in the FAR or prohibited by law, are required and expected of all members of the Acquisition Team. The Acquisition Team consists of all those who participate in Government acquisition:
– the technical, supply, and procurement communities
– the customers they serve, and
– the contractors who provide the products and services
The reason why Simplified Acquisition Procedures are permitted for items above the $250,000 simplified acquisition threshold for commercial items is there is an efficient market pricing mechanism which pressures market participants to provide goods and services at a fair and reasonable price which represents very efficient / non-wasteful pricing mechanisms.
FAR Part 12 was intended to increase the number of competitors available to the US Government by jettisoning all of the unique requirements, including cost accounting systems, which are forced upon Federal contractors by acquisition processes such as FAR Parts 14, 15, 36 etc.; instead, the Federal Government could act more like a normal buyer in a fully functioning commercial market where the Government was but one of a large number of consumers seeking the same or highly similar products or services.
The SEWP Program Office manages a suite of government-wide IT products and services contracts that enable NASA and all Federal Agencies to achieve their missions and strategic initiatives by providing streamlined access to critical technologies and solutions. The Program provides best value for the Federal Government and American taxpayer through innovative procurement processes and partnership with Government entities and Industry.
NASA SEWP is regarded as the Federal Government’s vehicle of choice for Information and Communications Technology solutions. Information flow and initiatives are driven by premier-level quality data centered on industry offerings and government acquisition practices, meeting agency’s needs through a flexible, intuitive, and adaptive, catalog-based platform.
In fact, federal contract awards can double in September compared to previous months. Last fiscal year, federal agencies reported more than $122 billion in contract awards in September.
Summer is actually when government procurement is busiest; it’s not the time to sneak in a vacation – or at least not one that’s longer than a few days. July, August, and September are the busiest months of the fiscal year. Here are some additional compelling statistics that illustrate why:
Best Value
US Cloud is recognized by IT analysts Gartner, Forrester and IDC as the global leader in third-party Microsoft support services. US Cloud typically saves organizations 30-50% compared to Microsoft’s Premier/Unified Support. Enterprises will save over $5B thru 2027 by using third-party support providers.
Qualified and Eligible
US Cloud supports the entire Microsoft enterprise software portfolio including on-premise and cloud services. 24/7/365 coverage with 15 minute response times and the industry’s only financially backed Service Level Agreements (SLA). Support is delivered by screened US engineers with all support data residing in the United States. US Cloud is a woman-owned small business (WOSB) qualifying for small business set asides.
Why Federal Agency contracting officers prefer using the SEWP procurement vehicle to purchase US Cloud Microsoft support services:
2x faster resolution
All Federal Agencies will benefit from 2x faster time to resolution (TTR) across all ticket severities and Microsoft technologies. Pair this best in class TTR with a 15-minute initial response time (IRT) service level agreement (SLA) guarantee and your agency will increase mission success and stretch your budget further with every support ticket handled by US Cloud.
USNAT support teams
US Cloud USNAT Microsoft Support Services stands ready to meet the regulatory requirements of NASA, all Federal Government agencies, and all Military and Defense branches. All US Cloud Microsoft support teams are verified US Nationals (USNAT) screened for security and compliance.
US data sovereignty
Rest easy with assurance that that all your system logs used for troubleshooting remain in the United States. Certifications and compliance readiness include:
SBA women-owned business
Contracting officers looking to preserve their agency’s IT budget, diversify their IT supply chain and meet set aside quotas can replace Microsoft with US Cloud for support services.US Cloud is a registered SBA Women-owned Small Business (WOSB) with a proven track record of supporting US State Department, NASA JPL, US Department of Labor, FDA, Coast Guard, and more.
US Cloud Business Profile
Certified Small Business registered with SAM.gov, MPIN 86137652R, SBA Office Code 0768, DUNS# 78-462-6355, NAICS 541511, PSC D300, CAGE 4XKR3, NIGP 920-45-84, Country 189, Congressional district 02, Metro statistical area 7040
Federal Contract Segments
DoD, Civilian, Intelligence
Government Contract Vehicles
GWAC, NASPO, GSA, IDIQ, BOA, BPA, NASA SEWP V
eProcurement
SAP Ariba, GSA, Exostar
Background Checks
DD254, DHS E-Verify