Microsoft Third-Party Support

Rimini Street Competitors for Third Party Support.

See Rimini Street's competitors for third party support and 50% cost savings. Compare Rimini Street competitors: US Cloud, Oracle & Spinnaker
Published May 10, 2023
Mike Jones
Written by:
Mike Jones
Rimini Street competitors

Rimini Street Competitors

See Rimini Street’s competitors for third party support and 50% cost savings. Compare Rimini Street to its fastest growing competitor US Cloud, the OEM behemoth Oracle, and its oldest competitor Spinnaker.

Audience: CIO and IT Executives | Sourcing, Procurement and Vendor Management

Rimini Street competitors

History of Rimini Street Third Party Support

Rimini Street (NASDAQ: RMNI) Created the Third Party Support Market in 2005 with its Oracle support offering, taking third party support mainstream over the years. Rimini Street is publicly held and had 2023 revenue of $425M.

Rimini Street, Inc, a Russell 2000® company,  believes the best enterprise software support comes from a provider who is solely focused on support. From a partner who is focused on client success, puts expert engineers in direct contact with clients, and delivers truly comprehensive support, including support for customizations.

In 2005, Rimini Street reinvented enterprise software support to deliver a better support experience and save clients money. They haven’t stopped since. They continue to innovate and today offer a global, unified support services solution, leveraging a purpose-built, follow-the-sun service model to help clients extract the greatest value from their enterprise software, invest in innovation, create competitive advantage and enable growth. They have even developed and deployed innovative Artificial Intelligence (AI) technology to dramatically reduce client case resolution times, and continue to expand their offering to meet client needs globally.

Rimini Street's Fastest Growing Competitor is US Cloud

The fastest growing competitor to Rimini Street is US Cloud’s Microsoft Support Services. While Rimini Street has limited Microsoft coverage, US Cloud covers all Microsoft enterprise software. US Cloud is privately held and does not share revenue.

Rimini Street supports only Microsoft SQL Server databases. Clients can remain on their current, stable release without any required upgrades — while retaining the right to upgrade on a timeline that suits their business needs and budget. Rimini Street supports SQL Server in conjunction with support for Oracle, SAP, and Salesforce, as well as supporting SQL Server standalone.

US Cloud supports all Microsoft enterprise software and cloud services and has been identified by Gartner as the #1 independent provider of Microsoft third-party support in the world. Enterprise clients receive 2x faster support than Microsoft at 30-50% less cost by switching to US Cloud Microsoft Support. Enjoy ultra-responsive, 24/7 fanatical global support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage, and drive growth.

Rimini Street's Largest Competitor is Oracle

With more than 430,000 customers and 15,000 support specialists, Oracle Premier Support is still Rimini Street’s largest competitor. Oracle is publicly held and 2023 revenue was $48.4B.

Oracle Premier Support is available worldwide in 29 languages and delivers comprehensive maintenance, features, and functionality for Oracle products including Oracle Database and Applications Unlimited: Oracle E-Business Suite, JD Edwards EnterpriseOne, PeopleSoft, Siebel CRM, and Hyperion. Oracle support is holistic and systematic.

Oracle enterprise customers are leaders in banking, communications, engineering, construction, financialservices, healthcare, insurance, public sector, retail, utilities, and more.

The Oldest Rimini Street Competitor is Spinnaker Support

Spinnaker Support was created in 2008 as a direct competitor to Rimini Street third party support for the Oracle applications JD Edwards, Peoplesoft and Siebel. Spinnaker is privately held and does not share revenue.

Third-party software support provider Spinnaker has existed since 2008. While it began with specific Oracle applications (JD Edwards, Peoplesoft, and Siebel), third-party support is now available for virtually any Oracle or SAP on-premise enterprise or infrastructure product set – including the newest release versions. Third-party support vendors like Spinnaker have teams of highly experienced engineers from consultancies, integrators, customers or the software vendors themselves.

Spinnaker supports Oracle, Salesforce, SAP, JD Edwards, Sybase and Microsoft (SQL only). In addition to third party support it provides consulting and managed services.

Mike Jones
Mike Jones
Mike Jones stands out as a leading authority on Microsoft enterprise solutions and has been recognized by Gartner as one of the world’s top subject matter experts on Microsoft Enterprise Agreements (EA) and Unified (formerly Premier) Support contracts. Mike's extensive experience across the private, partner, and government sectors empowers him to expertly identify and address the unique needs of Fortune 500 Microsoft environments. His unparalleled insight into Microsoft offerings makes him an invaluable asset to any organization looking to optimize their technology landscape.
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