THE Microsoft Unified Support Replacement

Faster. Cheaper. It’s all we do.

Save 30-50% on a complete replacement for Microsoft Premier & Unified Support.

LIVE: US Cloud performance metrics for Microsoft Enterprise Support (last 30-day avg.)

US Cloud: The Global Leader in Third-Party Microsoft Enterprise Support

Save 30-50% on a complete replacement for Microsoft Premier & Unified Support.

US Cloud is the #1 MS Unified alternative in the world. We resolve tickets faster than Microsoft, have guaranteed response times, managed Microsoft escalations, and charge a fraction of what you pay for Unified Support.

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Why Replace Microsoft with US Cloud?

Microsoft Premier & Unified Support Cost Savings 30-50%

30-50% Reduction MS Premier/Unified

Reinvest savings now to innovate, create competitive advantage and drive growth.

Microsoft Premier Unified Support Portal Response Time

1.6x Faster Resolution Time vs Microsoft

Enjoy 15 minute response time SLA and faster TTR reducing costly downtime.

Microsoft Unified Support vs Premier Support Engineers

100% USA Domestic Premier Engineers

15 years average staff experience screened for security and compliance.

Microsoft Premier & Unified Support Pricing SLA

Fanatical Microsoft Enterprise Support

Expert 24/7 global support for fast resolution and Microsoft escalation SLA.

Extend Life of
Microsoft Assets

Avoid Microsoft-dictated
upgrades and migrations
just to stay fully supported.

Diversity Supplier Compliance

Verified WBE supply chain
diversity for Government
and Fortune 500 enterprise.

Microsoft Enterprise Support Options

Compare US Cloud’s 24/7 global Microsoft Support for enterprises to MS and other alternatives. See for yourself why enterprises worldwide are replacing Microsoft Premier & Unified Support services with US Cloud.


Most Economical
Quickest Response Times
Fastest Resolution Times
Quality of Engineers
Domestic Staff
Breadth of Support

	Lowest Priced	Highest Priced	Midlevel Priced
	15 Min Response SLA	60 Min Response - NO SLA	90 Min Response - NO SLA
	Lowest Ticket TTR	Midlevel Ticket TTR	Highest Ticket TTR
	Global 24/7 L2-4 Engineers	Global 24/7 L2-4 Engineers	12/5 L1-2 Engineers
	100% USA - Secure, Compliant	Onshore / Offshore	Onshore / Offshore
	Support All Microsoft Products	Support All Microsoft Products	Cloud Only

US Cloud Microsoft Enterprise Support

Proven Results Last 12 Months

US Cloud is replacing Microsoft Premier & MS Unified support to drive substantial savings for clients worldwide.

$ 137 M

In Client Savings

$937 Million in US Cloud client savings over 5 years for Microsoft Support Services

Major Brands Served

73 Fortune 500 and Global 2000 enterprise clients served by US Cloud Premier Support

6.4 M

User Supported

6.4 Million users supported in healthcare, financial, insurance, tech, gov, and edu

Countries

42 countries with enterprises supported 24/7/365 by US Cloud Fanatical Microsoft Support

Next Steps:

Save 30-50% with US Cloud

Enterprises worldwide are replacing Microsoft with US Cloud to save 30-50% on MS Premier/Unified support costs.

Enjoy faster, 24/7 fanatical global Microsoft support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage, and drive growth.

US Cloud vs. Microsoft Cheat Sheet

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