Faster Microsoft Support for Less

  • 50% Cheaper than Microsoft Unified/Microsoft Premier Support
  • 2x Faster Average Time to Resolution (and Financially-backed SLAs!)
  • All-American Team of Microsoft-Certified Engineers and Architects
  • 24/7 Customer and Engineering Support
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Why Replace Microsoft with US Cloud?

Use savings to innovate, drive growth and create competitive advantage.
Enjoy 15 minute response time SLA and faster TTR reducing costly downtime.
15 years average staff experience screened for security and compliance.
Expert 24/7 global support for fast resolution and Microsoft escalation SLA.
Avoid Microsoft-dictated upgrades and migrations just to stay fully supported.
Verified WBE supply chain diversity for Government and Fortune 500 enterprise.

We've replaced Unified Support for 6+ Million Microsoft users

LIVE: US Cloud performance metrics for Microsoft Enterprise Support (last 30-day avg.)

US Cloud: The Global Leader in Third-Party Microsoft Enterprise Support

Save 30-50% on a complete replacement for Microsoft Premier & Unified Support.
US Cloud is the #1 MS Unified alternative in the world. We resolve tickets faster than Microsoft, have guaranteed response times, managed Microsoft escalations, and charge a fraction of what you pay for Unified Support.
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Microsoft Enterprise Support Options

Compare US Cloud’s 24/7 global Microsoft Support for enterprises to MS and other alternatives. See for yourself why enterprises worldwide are replacing Microsoft Premier & Unified Support services with US Cloud.
Most Economical
Quickest Response Times
Fastest Resolution Times
Quality of Engineers
Domestic Staff
Breadth of Support
 
Lowest Priced
Highest Priced
Midlevel Priced
 
15 Min Response SLA
60 Min Response - NO SLA
90 Min Response - NO SLA
 
Lowest Ticket TTR
Midlevel Ticket TTR
Highest Ticket TTR
 
Global 24/7 L2-4 Engineers
Global 24/7 L2-4 Engineers
12/5 L1-2 Engineers
 
100% USA - Secure, Compliant
Onshore / Offshore
Onshore / Offshore
 
Support All Microsoft Products
Support All Microsoft Products
Cloud Only

US Cloud Microsoft Enterprise Support

Proven Results Last 12 Months
US Cloud is replacing Microsoft Premier & MS Unified support to drive substantial savings for clients worldwide.
$ 137 M
In Client Savings
$937 Million in US Cloud client savings over 5 years for Microsoft Support Services
73
Major Brands Served
73 Fortune 500 and Global 2000 enterprise clients served by US Cloud Premier Support
6.4 M
User Supported
6.4 Million users supported in healthcare, financial, insurance, tech, gov, and edu
42
Countries
42 countries with enterprises supported 24/7/365 by US Cloud Fanatical Microsoft Support
Get Microsoft Support for Less

Get Closer to Hassle-Free Support Today

Ready to elevate your Microsoft experience? Share a few details and we'll show you how US Cloud can streamline your services with cost-effective, personalized support.