US Cloud vs. Microsoft
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US Cloud vs. Microsoft
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US Cloud: The Global Leader in Third-Party Microsoft Enterprise Support

Enterprises worldwide are replacing Microsoft with US Cloud to save 30-50% on support costs. We support the entire Microsoft stack and have financially-backed SLAs for guaranteed response times and managed Microsoft escalations when needed.
US Cloud Microsoft Support

Why Replace Microsoft with US Cloud?

Reinvest savings now to innovate, create competitive advantage and drive growth.
Enjoy 15 minute response time SLA and faster TTR reducing costly downtime.
15+ years average staff experience screened for security and compliance.
Expert 24/7 global support for fast resolution and Microsoft escalation SLA.
Avoid Microsoft-dictated
upgrades and migrations
just to stay fully supported.
Verified global supply chain
diversity for mid-market
and Fortune 500 enterprise.

Success with Trusted Brands

"But for us, the number one thing is having a TAM that you can reach out to anytime. That has been super helpful. Microsoft got rid of that for those …" (more)
Kim B
Senior Purchasing Specialist

Microsoft Enterprise Support Options

Compare US Cloud’s 24/7 global Microsoft Support for enterprises to MS and other alternatives. See for yourself why enterprises worldwide are replacing Microsoft Premier & Unified Support services with US Cloud.
Most Economical
Quickest Response Times
Fastest Resolution Times
Quality of Engineers
Domestic Staff
Breadth of Support
 
Lowest Priced
Highest Priced
Midlevel Priced
 
15 Min Response SLA
60 Min Response - NO SLA
90 Min Response - NO SLA
 
Lowest Ticket TTR
Midlevel Ticket TTR
Highest Ticket TTR
 
Global 24/7 L2-4 Engineers
Global 24/7 L2-4 Engineers
12/5 L1-2 Engineers
 
100% USA - Secure, Compliant
Onshore / Offshore
Onshore / Offshore
 
Support All Microsoft Products
Support All Microsoft Products
Cloud Only

US Cloud Microsoft Enterprise Support

Proven Results Last 12 Months
US Cloud is replacing Microsoft Premier & MS Unified support to drive substantial savings for clients worldwide.
$ 937 M
In Client Savings
$937 Million in US Cloud client savings over 5 years for Microsoft Support Services
73
Major Brands Served
73 Fortune 500 and Global 2000 enterprise clients served by US Cloud Premier Support
6.4 M
User Supported
6.4 Million users supported in healthcare, financial, insurance, tech, gov, and edu
42
Countries
42 countries with enterprises supported 24/7/365 by US Cloud Fanatical Microsoft Support
Microsoft Premier and Unified Support Alternative - US Cloud

Next Steps:

Save 30-50% with US Cloud

Enterprises worldwide are replacing Microsoft with US Cloud to save 30-50% on MS Premier/Unified support costs.

Enjoy faster, 24/7 fanatical global Microsoft support from domestic US teams while freeing up funds to invest in innovation, create competitive advantage, and drive growth.