Loading...

MICROSOFT ENTERPRISE SUPPORT SERVICES ALTERNATIVE

US Cloud: The Microsoft Premier (Unified) Support Alternative for Enterprises

US Cloud is the proven leader in providing reputable Microsoft enterprise support services to clients world-wide.  We enable Microsoft Premier (Unified) Support customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.
Video ThumbnailMicrosoft Unified Support Alternative: US Cloud Premier Support for Enterprise - youtube Video
Microsoft Unified Support Cost Savings - 30-60%

30% – 60%
Savings vs.
Microsoft

US Cloud Premier Support 6 Minute Response Time

6 Minute
Response from

Live Engineer

US Citizen Premier (Unified) Support at US Cloud

All US Citizens
ITAR/DFARS
Compliant

Microsoft Certified Engineer Support - US Cloud

72,000 Tickets
< 3% Escalated
to Microsoft

Microsoft Certified Partner - US Cloud

20+ Years of Microsoft Product Support

Fortune 500 Premier (Unified) Enterprise Support at US Cloud

Trusted by
Fortune 500
Worldwide

THE ONLY PROVEN ALTERNATIVE TO MICROSOFT PREMIER (UNIFIED) SUPPORT

US Cloud is Built to Support Microsoft

US Cloud is a highly-specialized IT shop that has been dedicated to Microsoft products and support for over two decades.  We offer:

  • Ultra-focused, low-overhead operations in the Midwest
  • True experts in the Microsoft stack, with former CIO’s, Microsoft TAM’s, and Microsoft-certified engineers on staff
  • Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting
  • Fixated on higher-quality Microsoft support at a lower price
Video ThumbnailMicrosoft Premier Support Switching to US Cloud - youtube Video

US Cloud Client Journey

Former Microsoft Premier Support client discusses switching to US Cloud. Learn how the organization redeployed their 38% Premier Support cost savings in year 1 and how US Cloud is helping reduce VMware support costs in year 2. He also answers the following questions:

  • Were you determined to leave Microsoft Premier Support?
  • When did you realize you COULD leave Microsoft?
  • Did your relationship with Microsoft suffer after switching?
  • How has it gone so far with US Cloud support?
  • How fast or responsive has US Cloud been?
  • What about ticket resolution times?
  • What do your engineers think about US Cloud?
  • Any regrets moving to US Cloud for Premier Support?

US Cloud Premier Support Client ListUS Cloud is Trusted World Wide

US Cloud is has more than two decades of experience supporting all Microsoft technologies with global Fortune 500, Small and Medium Enterprise, US Federal, State and local government clients.  Here’s why:

  • Extensive experience in Microsoft support, platform migrations, managed services, and secure cloud hosting with over 72,000 tickets worked, 5,000+ migrations managed
  • We have over 25 Microsoft certifications plus Cisco and VMware covering cloud, hybrid and on-premises environments
  • Supporting Fortune 500s to S&M enterprise on issues that range from routine to mission critical

US Cloud History Timeline

Brief History of US Cloud

In 1996 FrontPages Web Hosting was founded by Rob LaMear.  Since then our brands have supported over 2.1 billion logins across 80 countries.  We now have veteran leadership, zero debt and 20+ years of financial stability behind us.  Milestones include:

  • 1999 – Fpweb.net became the first provider in the World to host SharePoint.
  • 2002 – Fpweb.net surpasses 100 million logins under management. 
  • 2006 – Fpweb.net performs 1,000th client platform migration.
  • 2012 – Fpweb.net expands managed services to include support for Microsoft Exchange, SQL and Windows Server.
  • 2013 – US Cyber Vault launched to secure client data and protect global brands.
  • 2017 – US Cloud launched, formalizing Microsoft Premier Support services.

MICROSOFT PREMIER SUPPORT ALTERNATIVES

Compare Microsoft Premier (Unified) Support to US Cloud Premier Support and other alternatives.
See for yourself why enterprises worldwide are replacing Microsoft support with US Cloud.

Microsoft Premier Support - US Cloud

Price
Initial response time (IRT)
Priority Routing
All US Citizens

Microsoft Premier Support

Price
IRT
Tier Routing
Onshore / Offshore

Microsoft Premier Support Alternative Ranked #3

Price
IRT
Tier Routing
Offshore

Microsoft Premier Support Alternative Ranked #4

Price
IRT
Tier Routing
offshore

Microsoft Premier (Unified) Support for Enterprise

Microsoft Premier Support Alternative

US Cloud is your Microsoft Premier (Unified) Support services alternative to cut costs and response times.  30-60% cost savings for US enterprises (higher worldwide) across all plans and 5x faster response times.  Agreements include all US citizen enterprise support for all Microsoft technologies (except Visual Studio, Dynamics AX).  Less than 3% of all tickets are escalated to Microsoft.

Enterprise IT Services

Enterprise IT Services from US Cloud unburdens enterprise IT and security teams from tedious day-to-day operations including monitoring, backup and patching for both cloud and legacy infrastructure.  US Cloud Enterprise IT Services allow your team members to focus on initiatives that add strategic value to the enterprise while closing IT and security operations gaps.

Enterprise IT Services at US Cloud