Faster Microsoft Support.

At US Cloud we don’t think it’s enough to just be a cost savings opportunity for enterprises. We are Microsoft support fanatics whose sole mission is to help resolve our clients issues in the shortest amount of time possible. Faster resolution is everything. By continually monitoring, reporting and improving resolution times across all ticket severities and Microsoft technologies, our enterprise clients’  IT teams benefit financially, operationally, and emotionally.

A  newly minted Fortune 500 CIO who came to US Cloud via a vendor cost containment initiative had this to say just 2 weeks after transitioning to US Cloud.

“We were all pleasantly surprised during the Proof of Concept trial. Candidly I think we had grown accustomed to a rather underwhelming grind when we needed assistance. Early indicators show US Cloud is responsive and capable.”

Faster Microsoft support increases your operational efficiency and uptime metrics. Trimming minutes off of each support ticket every day gives Enterprise IT teams more time to work on strategic projects. While in the event of high severity tickets or system outages, every minute counts to get the system back online.

US Cloud is constantly looking for new ways to increase efficiency and pass along that savings to our Microsoft Enterprise Support clients. Investing in Artificial Intelligence (AI) is allowing our teams to resolve issues even faster. We are enhancing our proprietary US Cloud Support platform with AI and machine learning to better improve the Microsoft support experience for all our enterprise customers.

Softer but no less important benefits of faster Microsoft support with US Cloud include reduced enterprise IT teams frustration and improved end-user satisfaction. Start improving support today with US Cloud.

US Cloud can turn around a quote in 24 hours following a 30-minute discovery call or with access to 12 months of your break-fix and ticket activity logs. A small investment in time can give your organization valuable information and real choice for your Microsoft Support.

Even if you are just getting a quote to use as leverage in your Microsoft resubscription negotiations, we are happy to help. In 2024, Microsoft has dropped their Unified pricing in response to a US Cloud competitive quote a whopping 78% of the time. We are a credible replacement and they know it. Use it to your advantage.