Azure Support Services at US Cloud.

Your business relies on speed and quality in order to deliver the best possible experiences to your customers and clients. In today’s world of digital transformation, IT teams are increasingly focused on staying ahead of digital transformation trends such as Artificial Intelligence (AI) and Internet of Things (IoT) in order to save money, create new revenue streams, and stay competitive. In this race to improve decision making, drive efficiency, empower employees and create better customer experiences, DevOps capabilities continue to struggle under the weight of the rapid growth of the markets for AI and IoT.

A recent report from research firm IDC forecasts that enterprise adoption of Artificial Intelligence will continue to grow at a rapid clip through 2021, growing from $19.1 billion at the end of 2018 to $52.2 in 2021, a 46.2% compound annual growth rate. While the market is hot, the implementation continues to be an issue: McKinsey Global Institute found that while almost half of respondents in a recent study have embedded some form of AI into their business processes, only 21% reported embedding AI into multiple business functions. This leads to a disjointed experience throughout businesses’ IT portfolios.

Much like AI has the potential to help your enterprise rapidly drive efficiencies, gain insight into business processes, and make real-time decisions, IoT continues to be a main driver as more businesses and individuals use multiple devices to transact and connect. In our app driven culture, we have an expectation to be able to access information anytime, anywhere with just a tap or a swipe. IDC’s Worldwide Semiannual Internet of Things spending Guide finds that spending on IoT will reach $745 billion in 2019, a 15% increase over the $646 billion spend in 2018. IDC forecasts the market will maintain a double-digit annual growth rate through 2022, surpassing $1 trillion. The spending report finds the IoT use cases that will see the greatest levels of investment this year are driven by manufacturing operations, production asset management, smart home, and freight monitoring.

These burgeoning trends are reshaping the way enterprises look at their digital transformation journeys, which then falls at the feet of IT teams tasked with scaling up their DevOps to meet demand. Grand View Research finds the DevOps market will reach $12.85 billion by 2025, an 18.6% compound annual growth rate.

While the promise is to enhance productivity; streamline workflows; reduce time to market; deliver better quality software; and minimize costs associated with software development, delivery, and maintenance, already overstretched IT teams are struggling to keep up due to a lack of skilled workforce and standardized DevOps tool sets and solutions.

Enter Azure – Microsoft’s flagship cloud product continues to rise in popularity due to its solutions for AI, IoT, and DevOps. Microsoft reported 76% revenue growth and 76% sales growth in Azure in its last quarterly report, tied in a battle with Amazon for dominance. With this rise comes a rise in pricing from Microsoft: Reports from industry analysts all confirm significant price increases for Microsoft Enterprise Agreements (EA) are under way. As companies are forced to renew their Microsoft EA, total agreement costs are rising 10-12% year-over-year (or more) for a large portion of the Microsoft enterprise customer base.

If you’re committed to using Microsoft Azure to power your digital transformation, it’s time to join hundreds of other US Cloud customers using our DevOps and Premier Support Services to offset their Microsoft EA cost increase.

US Cloud DevOps Support

Microsoft DevOps transitioned to US Cloud » typically yields savings from 20-35% or more on hard costs for development and operations teams. Soft costs such as recruiting, hiring, and retention make the DevOps as a Service model even more attractive saving additional time and energy. US Cloud can rescue endangered IT budgets with its Microsoft DevOps Services. With US Cloud, organizations can extend their own DevOps teams with our in-house experts with 20+ years of Microsoft experience, fill a gap or consolidate roles to optimize their DevOps teams and invest the savings where needed.

US Cloud Azure Support Services

Azure Premier Support from US Cloud delivers comprehensive and trusted advisor support for your Microsoft Azure platform and applications. In addition, you benefit from 30% to 60% cost savings, 3x faster response time than Microsoft Azure Rapid Response, support hours never expire, and all work is done by US citizens. For a more detailed breakdown of the different US Cloud Azure support plans available to you when compared to Microsoft’s offering, check out our comparison chart.