Microsoft Premier Support Alternative2018-09-12T14:25:38+00:00


US Cloud is Your Proven Microsoft Premier Support Services Alternative.  Gartner Reports 25-30% Costs Savings Across All Plans and 5x Faster Response Times.  Agreements Include Hours That Never Expire and US Citizen Enterprise Support DSEs/TAMs for All Microsoft Technologies (excluding Dynamics AX, Visual Studio) plus Cisco and VMware.  Over 61,000 Tickets Resolved with Less Than 1% Escalated to Microsoft.  Risk Free Trial Available – Get Pricing Now.

Microsoft Premier Support Alternative of The Global 2000
Trusted by 11 of the World's Largest Companies
Microsoft Premier Support Alternative of the Fortune 500
Leading Choice of US Enterprises
Microsoft Premier Support Alternative Recommended by Gartner
Gartner Recognized
61,000 Microsoft Premier Support Alternative Tickets
61,000 Tickets,
<1% Escalated
Microsoft Premier Support Alternative is a Microsoft Gold Partner
Enterprise, Cloud & Development
c. 1999
Microsoft Premier Support Alternative has Over 25 Microsoft Certifications
Supports all MS Technologies

Why You Need a Microsoft Premier Support Alternative

Microsoft Premier Support Cost Savings with US Cloud

Save 25-30%

Microsoft Premier Support Better Response Time with US Cloud

5x Faster Response

All US Citizen Team with US Cloud Premier Support

All US Citizen Support

Microsoft Premier Support Alternative US Cloud Hours Never Expire

Hours Never Expire

US Cloud Premier Support for All Microsoft Technologies

Microsoft Expertise

Microsoft Premier (Unified) Support Alternative Ticket Escalation

<1% Tickets Escalated

Explain Your Issue Once with US Cloud Premier Support

Explain Your Issue Once

Holistic Enterprise Support Across All Your Technology Platforms – Microsoft, Cisco, VMware and AWS

Cross-Platform Support

Microsoft Premier Support Alternative US Cloud Saves 25 - 30%

25-30% Cost Savings

Recent Gartner research shows that most Microsoft Premier Support customers will see a 25-30% price increase when Microsoft switches to Unified Support in 2018. US Cloud can save you that 25-30% with its Premier Support alternative because you only buy what you need and you don’t pay extra for support on products you aren’t using.

US Cloud is the World's Only Gartner Recognized Alternative to Microsoft Premier (Unified) Support

“Organizations paying about 7% of annual SA cost for Premier Support will see a 25% to 30% cost increase for Unified Support. The 6% to 12% Microsoft is charging for support, combined with 25% to 29% SA maintenance, brings Microsoft well above the 18% to 25% industry average for maintenance and support. Basing support charges on annual product and service spending enables Microsoft to charge for support of its online (cloud-based) products, which will increase costs for products such as Office 365.”

US Cloud Premier Support 5 Times Faster Than Microsoft Premier Support Response Time

5x Faster Response

Is your issue business critical? US Cloud will respond to your ticket in six minutes.

6-minute Response SLA at US Cloud Premier Support

All-American Support Team with US Cloud Premier Support Services

All US Citizen Support

Your issue will never be transferred to a call center overseas or outsourced.

US Cloud and all of its 100% US Citizen staff is located in the heartland of the United States.

US Cloud Premier Support Deliverd from Heartland USA

US Cloud Premier Support Never Uses Overseas Call Centers

hourglass icon

Hours Never Expire

Don’t sweat trying to keep track of support hours used, remaining, or expiring.

US Cloud Premier Support hours never expire

Microsoft Premier Support Hours Expire

20+ Years of Experience

US Cloud is a Microsoft Gold Certified Partner and Cloud Solution Provider with more than two decades of experience supporting all Microsoft technologies.

US Cloud is Microsoft Partner in Enterprise, Cloud and Development Since 1999

US Cloud is a Microsoft Cloud Solution Provider

US Cloud Premier Support Escalates Less Than 1% of All Tickets to Microsoft

<1% of Tickets Escalated

61,000 tickets resolved with less than 1% escalated to Microsoft (source code issues), a process we white glove.

Explain Your Issue Once with US Cloud Premier Support

Explain Your Issue Once

You won’t need to worry about wasting time explaining your problem from the beginning several times as you are transferred and escalated.

Microsoft Premier Support vs US Cloud Premier Support Call Routing

Cross-Platform Microsoft Premier Support Alternative

Cross-Platform Support

Holistic Enterprise Support Across All Your Technology Platforms –
Microsoft, Cisco, VMware and AWS

Cross Platform Support icon