MICROSOFT PREMIER SUPPORT ALTERNATIVE
US Cloud is Your Proven Microsoft Premier Support Services Alternative. Get 30% – 60% or More Cost Savings and 4x Faster Response Times. Agreements Include US Citizen Enterprise Support DSEs/TAMs for All Microsoft Technologies Plus Cisco and VMware.
30% – 60%
All US Citizens
Why You Need a Microsoft Premier Support Alternative
30% – 60% Average Cost Savings
Verified reports from Microsoft clients confirm that a large portion of Premier Support subscribers should anticipate 50%+ price increases when forced into Unified Support. US Cloud can rescue those endangered IT budgets with its Microsoft Support alternative. With US Cloud, organizations can continue to pay for the support areas they need, not for products not being used. We typically save clients 30-60% or more after switching them over to US Cloud Premier Support.
2019 UNIFIED PRICING — REPORTS FROM THE FIELD:
Reports from industry analysts, VAR/LAR’s, and client companies all confirm the significant price increases for Microsoft Premier Support under way. As companies are forced to transition into the Unified model in 2018 and 2019, support costs are rising +50% year-over-year (or more) for a large portion of the Premier Support base. Examples of increases even higher are becoming common, with many clients reporting Microsoft Support price inflation of over 60% — and some cases mushrooming to over +100% and beyond.
Resolve Issues Quickly
Is your issue critical? US Cloud will respond to your ticket in fifteen minutes or less – 4x faster than Microsoft. Receive prioritized problem resolution for you and your enterprise’s most complex issues. Get the fastest prioritized response times with 24×7 elevated break/fix support and access to Designated Support Engineers (DSE). Premier Support offers the top problem resolution services to enterprises world-wide.
All US Citizens
US Cloud Premier Support uses only screened US citizens and is ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize enterprise satisfaction with All-American Microsoft technology service delivery. Premier Support includes service delivery from 100% screened US citizen Designated Support Engineers (DSE) and Technical Account Managers (TAM). US Cloud Premier Support service delivery assures your organization is meeting U.S. compliance and security standards.
US Cloud has more than two decades of experience supporting all Microsoft technologies. We have over 25 Microsoft certifications plus Cisco and VMware covering cloud, hybrid and on-premises environments. Leverage US Cloud Microsoft expertise to optimize your Microsoft technology based offerings with consults, roadmaps, or risk assessments.
100,000 Tickets Solved
US Cloud Premier Support has resolved more than 100,000 tickets for clients. US Cloud also offers written SLAs for managed Microsoft escalations if necessary. As part of any escalation process to Microsoft, US Cloud white-gloves the entire process so you can continue to drive your technology projects forward and get the most out of your Microsoft investments.
Your team need not worry about wasting time explaining your issue from the beginning several times as you are transferred or escalated. Reduce frustration and time to resolution with expert Microsoft-certified engineers. All Premier Support engineers are screened US citizens who will quickly resolve issues for you and your enterprise’s most complex issues.
Get comprehensive enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft expertise for guidance, implementation and training in fast-growing solutions areas. US Cloud Premier Support helps you identify risks, prevent issues, and improve migration readiness for you and your organization.
Take the Next Step for a Premier Support Alternative
US Cloud is the proven leader in providing reputable Microsoft enterprise support services to clients world-wide. We enable Microsoft Premier (Unified) Support customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.