MICROSOFT PREMIER SUPPORT ALTERNATIVE
US Cloud is Your Proven Microsoft Premier Support Services Alternative. Gartner Reports 25-30% Costs Savings Across All Plans and 5x Faster Response Times. Agreements Include Hours That Never Expire and USA-Based Enterprise Support DSEs/TAMs for All Microsoft Technologies (excluding Dynamics AX, Visual Studio) plus Cisco and VMware. Over 61,000 Tickets Resolved with Less Than 1% Escalated to Microsoft. Risk Free Trial Available – Get Pricing Now.
Trusted by 11 of the World's Largest Companies
Leading Choice of US Enterprises
Enterprise, Cloud & Development
Supports all MS Technologies
25-30% Cost Savings
Recent Gartner research shows that most Microsoft Premier Support customers will see a 25-30% price increase when Microsoft switches to Unified Support in 2018. US Cloud can save you that 25-30% with its Premier Support alternative because you only buy what you need and you don’t pay extra for support on products you aren’t using.
“Organizations paying about 7% of annual SA cost for Premier Support will see a 25% to 30% cost increase for Unified Support. The 6% to 12% Microsoft is charging for support, combined with 25% to 29% SA maintenance, brings Microsoft well above the 18% to 25% industry average for maintenance and support. Basing support charges on annual product and service spending enables Microsoft to charge for support of its online (cloud-based) products, which will increase costs for products such as Office 365.”
5x Faster Response
Is your issue business critical? US Cloud will respond to your ticket in six minutes.
You won’t be transferred to a call center overseas.
US Cloud and all of its staff is located in the heartland of the United States.
Hours Never Expire
Don’t sweat trying to keep track of support hours used, remaining, or expiring.
20+ Years of Experience
US Cloud is a Microsoft Gold Certified Partner and Cloud Solution Provider with more than two decades of experience supporting all Microsoft technologies.
<1% of Tickets Escalated
61,000 tickets resolved with less than 1% escalated to Microsoft (source code issues), a process we white glove.
Explain Your Issue Once
You won’t need to worry about wasting time explaining your problem from the beginning several times as you are transferred and escalated.
Holistic Enterprise Support Across All Your Technology Platforms –
Microsoft, Cisco, VMware and AWS