US Cloud is Your Proven Microsoft Premier Support Services Alternative.  Get 30-60% or More Cost Savings and 5x Faster Response Times.  Agreements Include Hours That Never Expire and US Citizen Enterprise Support DSEs/TAMs for All Microsoft Technologies (excluding Dynamics AX, Visual Studio) plus Cisco and VMware.  Over 61,000 Tickets Resolved with Less Than 1% Escalated to Microsoft.  

Microsoft Premier Support Alternative of The Global 2000
Trusted by 11 of the World's Largest Companies
Save 60% or more
Lower Microsoft Support Costs
Six Minute Avg. Response Time
61,000 Microsoft Premier Support Alternative Tickets
61,000 Tickets,
<1% Escalated
Microsoft Premier Support Alternative is a Microsoft Gold Partner
Enterprise, Cloud & Development
c. 1999
Microsoft Premier Support Alternative has Over 25 Microsoft Certifications
100% US-Citizen Support Teams

Why You Need a Microsoft Premier Support Alternative

Microsoft Premier Support Cost Savings with US Cloud

Save 30-60% or More

Microsoft Premier Support Better Response Time with US Cloud

5x Faster Response

All US Citizen Team with US Cloud Premier Support

All US Citizen Support

Microsoft Premier Support Alternative US Cloud Hours Never Expire

Hours Never Expire

US Cloud Premier Support for All Microsoft Technologies

Microsoft Expertise

Microsoft Premier (Unified) Support Alternative Ticket Escalation

<1% Tickets Escalated

Explain Your Issue Once with US Cloud Premier Support

Explain Your Issue Once

Holistic Enterprise Support Across All Your Technology Platforms – Microsoft, Cisco, VMware and AWS

Cross-Platform Support

Microsoft Premier Support Alternative US Cloud Saves 25 - 30%

30-60% Average Cost Savings 

Verified reports from Microsoft clients confirm that a large portion of Premier Support subscribers should anticipate 50%+ price increases when forced into Unified Support. US Cloud can rescue those endangered IT budgets with its Microsoft Support alternative. With US Cloud, organizations can continue to pay for the support areas they need, not for products not being used. We typically save clients 30-60% or more, while providing superior service, after switching them over to US Cloud Premier Support.


Reports from industry analysts, VAR/LAR’s, and client companies all confirm the significant price increases for Microsoft Premier Support under way. As companies are forced to transition into the Unified model in 2018 and 2019, support costs are rising +50% year-over-year (or more) for a large portion of the Premier Support base. Examples of increases even higher are becoming common, with many clients reporting Microsoft Support price inflation of over 60% — and some cases mushrooming to over +100% and beyond.

US Cloud Premier Support 5 Times Faster Than Microsoft Premier Support Response Time

5x Faster Response

Is your issue business critical? US Cloud will respond to your ticket in six minutes.

6-minute Response SLA at US Cloud Premier Support

All-American Support Team with US Cloud Premier Support Services

All US Citizen Support

Your issue will never be transferred to a call center overseas or outsourced.

US Cloud and all of its 100% US Citizen staff is located in the heartland of the United States.

US Cloud Premier Support Deliverd from Heartland USA

US Cloud Premier Support Never Uses Overseas Call Centers

hourglass icon

Hours Never Expire

Don’t sweat trying to keep track of support hours used, remaining, or expiring.

US Cloud Premier Support hours never expire

Microsoft Premier Support Hours Expire

20+ Years of Experience

US Cloud is a Microsoft Certified Partner and Cloud Solution Provider with more than two decades of experience supporting all Microsoft technologies.

US Cloud is a Microsoft Cloud Solution Provider

US Cloud Premier Support Escalates Less Than 1% of All Tickets to Microsoft

<1% of Tickets Escalated

61,000 tickets resolved with less than 1% escalated to Microsoft (source code issues), a process we white glove.

Explain Your Issue Once with US Cloud Premier Support

Explain Your Issue Once

You won’t need to worry about wasting time explaining your problem from the beginning several times as you are transferred and escalated.

Microsoft Premier Support vs US Cloud Premier Support Call Routing

Cross-Platform Microsoft Premier Support Alternative

Cross-Platform Support

Holistic Enterprise Support Across All Your Technology Platforms –
Microsoft, Cisco, VMware and AWS

Cross Platform Support icon

Next step - Azure Support Plans at US Cloud

Take the Next Step for An Azure Support Plan at US Cloud

US Cloud is the proven leader in providing reputable Microsoft enterprise support services to clients world-wide.  We enable Microsoft Premier (Unified) Support customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.