MICROSOFT PREMIER SUPPORT ALTERNATIVE
US Cloud is Your Microsoft Premier Support Services Alternative. Gartner Reports 25-30% Cost Savings Across All Plans and 5x Faster Response Times. Agreements Include Hours That Never Expire and USA-Based Enterprise Support for All Microsoft Technologies (except Dynamics AX, Visual Studio). Over 61,000 Tickets Resolved with Less Than 1% Escalated to Microsoft. Risk Free Trial Available – Get Pricing Now.
25-30% Cost Savings
Gartner research shows that most Microsoft Premier Support customers will see a 25-30% price increase when Microsoft switches to Unified Support. US Cloud can save you that 25-30% with its Premier Support alternative because you only buy what you need and you don’t pay extra for support on products you aren’t using.
“Organizations paying about 7% of annual SA cost for Premier Support will see a 25% to 30% cost increase for Unified Support. The 6% to 12% Microsoft is charging for support, combined with 25% to 29% SA maintenance, brings Microsoft well above the 18% to 25% industry average for maintenance and support. Basing support charges on annual product and service spending enables Microsoft to charge for support of its online (cloud-based) products, which will increase costs for products such as Office 365.”
5x Faster Response
Is your issue business critical? US Cloud will respond to your ticket in six minutes.
You won’t be transferred to a call center overseas.
US Cloud and all of its staff is located in the heartland of the United States.
Hours Never Expire
Don’t sweat trying to keep track of support hours used, remaining, or expiring.
20+ Years of Experience
US Cloud is a Microsoft Gold Certified Partner and Cloud Solution Provider with more than two decades of experience supporting all Microsoft technologies.
<1% of Tickets Escalated
61,000 tickets resolved with less than 1% escalated to Microsoft (source code issues), a process we white glove.
Explain Your Issue Once
You won’t need to worry about wasting time explaining your problem from the beginning several times as you are transferred and escalated.
Billing on Your Terms
Subscription Billing and Installments Options. Risk-free trial available.