Our Clients
Your enterprise deserves better, more affordable Microsoft enterprise support. But can an independent support provider really deliver?
Third-Party Software Support (TPSS) is not new. Forrester projects that companies using TPSS will save a collective $5 billion by 2027.
US Cloud was the first to offer a full Microsoft Unified Support replacement in 2017. And over the following eight-years we have proven that it CAN be done, even for the worlds largest and most complex Microsoft clients.
Reducing Microsoft Spend for Enterprises of All Sizes
US Cloud works with mid-sized enterprises up to some of the largest, most complex multinational corporations in the world. We have clients in all in all major industries across five continents.
If you have a Microsoft Unified Support Contract, US Cloud can help you.
50+ of the Fortune 500 Switched to US Cloud
US Cloud has proven independent third-parties can successfully support the world’s largest and most complex companies, underpinning their Microsoft ecosystems. Over 50 of the Fortune 500 currently use US Cloud for Microsoft Support.
If we can support them, we can support your enterprise as well.
40+ of the Global 2000 Switched to US Cloud
Whether you are outside of North America, performing an off-hours update, or are just burning the midnight oil, US Cloud is staffed to support you.
And now with TAM’s and engineers physically located in the UK and the EU, our ability to meet the global need for affordable Microsoft support is even better.
Mid-size to Large Enterprise Use US Cloud
Roughly half of US Cloud’s business is with Mid to Large enterprise customers, defined as companies with 1,000 to 10,000 employees.
And while multi-million-dollar annual contracts are common for US Cloud, so are clients that spend under $50k a year with us. Some of these “smaller” accounts actually represent some of our most complex, challenging Microsoft clients and software use cases vs. some XXL clients.
Bottom line, if you have a Unified Contract explore US Cloud as a real option before your next renewal.
750+ Clients Worldwide
A Global Footprint
We may have “US” in our name, but we work with clients and partners all over the word.
Currently, just over 20% of our clients are headquartered outside the United States, which does not include our support for US multi-national corporations that have support needs outside of North America as well.
A Time-Tested, Proven Model
What US Cloud Clients Are Saying
Client Conversations
Procurement and IT Leaders discover millions in savings and operational gains
Read case studies of industry leaders in technology, healthcare, financial services, government, higher education and other sectors who have replaced Microsoft Premier/Unified Support with US Cloud. US Cloud supports hundreds of Microsoft-centric enterprises and millions of end-users around the globe. Discover how CFOs are saving millions and CIOs are streamlining IT operations. See for yourself how other Procurement and IT leaders have unlocked better support and bigger savings with US Cloud.
Client Reviews
US Cloud End-User Feedback: Real Ticket Survey Comments
Case studies often capture the voice of a main client contact and their aggregated opinions. But where the true impact lies in reactive support is with the individual end-users, working on solving stubborn issues one-at-a-time.
US Cloud continuously collects feedback from clients in Monthly Business Reviews and through the open feedback option in our client portal. But we also send out end-user surveys after every single resolved ticket. It is a more tangible, tactical view into the experience of those actually using US Cloud support.
50+ Major Industries Served
Although how you use your Microsoft software is the most important factor for support, understanding the unique challenges and factors in your type of business is important as well. US Cloud supports almost all major industries, and we bring that specialized knowledge to bear for our clients.
Agriculture
Automotive
Banking
Biz Services
Chemicals
Communication
Construction
Education
Energy
Entertainment
Financial
Food & Beverage
Government
Healthcare
Hospitality
Insurance
Legal
Manufacturing
Materials
Real Estate
Retail
Technology
Transportation
Utilities
Book a time to talk using our auto-scheduler OR