3rd Party: The Microsoft Support Show – Episode 4.
In this episode of The Third Party Microsoft Support Show, we dive into US Cloud’s Proactive Consulting Services and how they deliver more than just reactive support. Instead of waiting for issues to arise, our team works strategically with clients to optimize systems, reduce costs, and ensure IT environments are set up for success.
This week, Heath Madsen, Senior Director of Consulting Services, and Tipper O’Brien, Director of Marketing & Demand Generation, walk us through the three pillars of US Cloud’s proactive consulting approach:
- Advisory Services: Providing clients with expert guidance on system configurations and policy best practices
- Project-Based Support: Tackling large-scale projects, like health checks and Azure cost optimizations, with over 30% average savings
- Dedicated Support Engineering (DSE): Building long-term partnerships that focus on tailored, ongoing support
In this episode, you’ll hear real stories of how proactive consulting saved clients millions, learn about key health check types, and discover what sets US Cloud’s consulting apart from competitors. Thinking about upgrading your IT support? This episode shows how a proactive approach can deliver lasting benefits and streamline costs.
Tune in to see why proactive consulting from US Cloud isn’t just an extra service – it’s the secret weapon for a resilient, cost-effective IT strategy.
Here’s the full 3rd Party – A Microsoft support Show from US Cloud, Episode 4:
Here’s the Full Transcript
