Case Study: From Audit to Action

Securing Privileged Roles in Microsoft Entra

Case Study Overview

A client undergoing a security audit needed to tighten control of privileged accounts in their Microsoft environment. US Cloud’s team quickly assessed risks, automated monitoring, and delivered repeatable solutions that ensured compliance and reduced exposure.

Case Stats

Client Industry: Insurance

Technology: Microsoft Entra, Microsoft Azure

Severity Level: Proactive

Ticket Number: 122439

What Happened

Following an external security audit, the client sought to validate and clean up elevated roles in their Microsoft Entra/Azure environment. Their goal was to reduce risk from excessive administrative privileges and better monitor third-party app integrations tied to their identity system.

Concern Resolution Timeline

  • Day 1: Client requested support for role and privilege review.
  • Day 1–2: US Cloud assessed global admin and privileged roles, reviewed enterprise application registrations, and identified areas of concern.
  • Day 2: Delivered scripts to automate ongoing assessments, with initial troubleshooting to adapt to unique tenant settings.
  • Day 2–3: Adjusted and validated scripts, provided final deliverables, and uploaded meeting recordings for client reference.

What US Cloud Did to Resolve the Security Concern

  • Conducted a full review of privileged role assignments and app registrations.
  • Built customized PowerShell scripts to automate repeatable privilege reviews.
  • Worked interactively with the client to troubleshoot tenant-specific issues.
  • Recorded working sessions (with client permission) and provided recordings and documentation for future training.

Conclusion

In less than three days, US Cloud delivered a secure, automated process for monitoring privileged access. The client gained long-term tools for compliance and risk reduction, as well as training resources to ensure sustainable governance practices.

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