Client Success Stories
Procurement and IT Leaders discover millions in savings and operational gains
At US Cloud, we believe the best indicator of the value we offer comes directly from the IT leaders we serve. Our customer success stories showcase how organizations across industries are reducing costs, improving response times, and gaining control by switching from Microsoft Unified to US Cloud.
Real-world Examples
These real-world examples highlight the challenges our clients faced—and the results they’ve achieved with expert third-party Microsoft support. Explore their journeys and see how your enterprise could benefit next.
Caltrol (Emerson)
Caltrol needed Microsoft support that could deliver real-time visibility, strict security, and reliable uptime for high-stakes industries. With US Cloud, they unlocked scalable user access, 99%+ uptime, and faster support that keeps critical fieldwork moving. Learn More
Catawba Valley Health System
When Microsoft Unified Support slowed down critical IT operations, Catawba Valley Health System knew it was time for a change. By switching to US Cloud, they gained faster response times, clearer communication, and a true partner that feels like part of their own team. Learn More
Evergy
When Microsoft’s rising costs and outsourced support began to strain operations, Evergy knew it was time for change. By switching to US Cloud, they secured faster, more reliable service at a predictable price—without sacrificing performance across their critical utility systems.
KeyBank
KeyBank needed a support partner that could handle complex Microsoft escalations without the delays and inefficiencies of Unified Support. With US Cloud, they gained faster responses, transparent communication, and a flexible partner that keeps critical banking operations moving. Learn More
Brown University
After Microsoft Unified Support shifted from technical expertise to sales-driven conversations, Brown University’s IT team knew they needed something better. With US Cloud, they regained fast resolutions, consistent account management, and a true partnership their team can rely on. Learn More
Boehringer Ingelheim
In just three months, Boehringer Ingelheim has seen stronger responsiveness and technical expertise from US Cloud than from Microsoft support, with proactive management and clear communication already driving measurable IT improvements. Learn More
Don't Negotiate Blind with Microsoft
91% of the time, enterprises that bring a US Cloud estimate to Microsoft, see immediate discounts and faster concessions.