Microsoft Premier Support Hub.

MICROSOFT PREMIER SUPPORT HUB

Use the Microsoft Premier Support Hub to login and open support tickets 24/7. Get fast access to expert guidance while maximizing the value of your Microsoft investment. Plus track your cost savings with US Cloud.

WHAT IS MICROSOFT PREMIER SUPPORT HUB?

Your Microsoft Premier support Hub is the one place at US Cloud to manage all your Microsoft support activities.  The US Cloud Premier Support Hub saves you time – you can open tickets 24/7, check ticket status, or add as many of your organization’s contacts to the MSFT Support Hub as you need. Help mitigate risk with expert Microsoft guidance and recommendations. Proactively manage the health of your IT environments with Microsoft product assessments. Plan for product upgrades and manage team projects to get the most out of your Microsoft investments.

Microsoft Premier Support Hub

Open and Manage Support Tickets 24/7

Enterprises that leverage Microsoft technology require around the clock availability, lightning-fast ticket response, and resiliency to handle unforeseen events. MSFT Premier Support Hub from US Cloud includes these capabilities today and now so can your IT team.

Users of your Microsoft based applications and platform demand high levels of service – long ticket time to resolution (TTR) and downtime can lead to significant business impact. With Microsoft Support at US Cloud, our dedicated team of certified engineers (all US citizens) respond within 15 minutes and will immediately begin working to resolve your issue.

Microsoft Premier Support Hub - Cost Savings

Save up to 50% vs Microsoft Premier Support Hub

With US Cloud Premier Support Hub you can cut your Microsoft support bill in half. All engineers are US citizens which makes us ITAR compliant.

We have over 20 years of Microsoft support experience and 25+ MSFT certifications; we’ve escalated less than 3% of our 100,000 tickets to Microsoft. Join the ranks of our global Fortune 500 clients using their Microsoft support savings to innovate and grow their business.

Microsoft Premie Support Hub Benefits

Access to Expert Microsoft Guidance

  • Improved knowledge & collaboration across teams
  • Accelerated change, adoption, and time to value
  • Expose risks that limit service disruptions
  • Reduced time to recover
  • Dedicated support team
  • Reduced risk of disruption

MICROSOFT PREMIER SUPPORT HUB

Get the most out of your Microsoft investments.

Save Time and Money
Save up to 50% on MSFT Premier (Unified) Support while freeing up IT to innovate.

On-demand Access to Microsoft Expertise
Certified MSFT engineers, TAMs, and DSEs stand ready to support your enterprise 24/7.

Get an estimate from US Cloud to get Microsoft to lower its Unified support pricing

Don't Negotiate Blind with Microsoft

91% of the time, enterprises that bring a US Cloud estimate to Microsoft, see immediate discounts and faster concessions.

Even if you never switch, a US Cloud estimate gives you:

  • Real market pricing to challenge Microsoft’s “take it or leave it” stance
  • Concrete savings targets – our clients save 30-50% vs Unified
  • Negotiating ammunition – prove you have a legitimate alternative
  • Risk-free intelligence – no obligation, no pressure

 

US Cloud was the leverage we needed to cut our Microsoft bill by $1.2M
— Fortune 500, CIO