30% – 60%
All US Citizens
Why You Need Premier Support
30 to 60% SharePoint Support Cost Savings
Recent analyst research shows that most Microsoft Premier Support (including SharePoint) customers will see a 30-60% price increase when Microsoft switches to Unified Support. US Cloud can save you that 30-60% with its Premier Support SharePoint because you only buy the SharePoint support hours you need.
WHAT THE ANALYSTS ARE SAYING:
Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over 100%.
4x Faster SharePoint Response
Is your SharePoint issue business critical? US Cloud will respond to your SharePoint support ticket in fifteen minutes or less – 4x faster than Microsoft. Receive prioritized SharePoint problem resolution for your most complex SharePoint issues. Get the fastest prioritized response times for SharePoint with 24×7 elevated break/fix support and access to designated support engineers (DSE). Premier Support SharePoint offers the top problem resolution services to you.
Premier Support SharePoint from US Cloud is All-American (literally) and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize SharePoint platform and application availability with All-American Microsoft SharePoint service delivery. Premier Support SharePoint includes service delivery from 100% USA-based designated support engineers (DSE). US Cloud Premier Support SharePoint service delivery is never outsourced. Recover faster or prevent service disruptions altogether with reliable Microsoft SharePoint support delivered entirely by US citizens.
MICROSOFT SHAREPOINT EXPERTISE
US Cloud has more than two decades of SharePoint experience supporting global enterprises and all Microsoft technologies (except Dynamics AX, Visual Studio). We have over 25 Microsoft certifications plus Cisco and VMware covering cloud, hybrid and on-premises environments. Leverage US Cloud Microsoft SharePoint expertise to optimize your SharePoint platform with SharePoint collaboration consults, SharePoint roadmaps, or SharePoint risk assessments.
100,000 Tickets Solved
Premier Support SharePoint from US Cloud has resolved more than 100,000 tickets for clients. US Cloud also offers written SLAs for managed Microsoft escalations if necessary. As part of this SharePoint escalation process to Microsoft, US Cloud white gloves the entire process so you can continue to drive your Microsoft technology projects forward and get the most out of your Microsoft investments.
SHAREPOINT PRIORITY SUPPORT
You won’t need to worry about wasting time explaining your SharePoint issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Microsoft SharePoint certified engineers. All Premier support SharePoint engineers are US citizens who will quickly resolve your most complex issues.
Get comprehensive Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft SharePoint expertise for guidance, implementation and training in fast-growing SharePoint solutions areas. US Cloud Premier support SharePoint helps you identify SharePoint risks, prevent issues, and improve your SharePoint migration readiness.
Take the Next Step for Premier Support SharePoint
US Cloud is the proven leader in providing reputable Microsoft SharePoint support services to clients world-wide. We enable Microsoft Premier Support for SharePoint customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.