MICROSOFT PREMIER SUPPORT TRAINING
Get advanced technical training from Microsoft certified engineers.
Premier Support training at US Cloud is focused on enhancing knowledge and skills around a specific Microsoft technology, product or online service. Premier training combine Microsoft best practices with practical guidelines.
Prevent critical incidents and reduce reactive support with tools and guidance from world class engineers. Increase organization performance by improving the alignment between business goals and IT staff. Enjoy flexible training options based on real-world best practices and troubleshooting techniques.
Your team receives knowledge transfer directly from Microsoft subject matter experts so they use and get the most out of your MSFT investments.
Premier Training – Get the Most Out of Your Microsoft Investments
Deploy, upgrade, or migrate to the latest Microsoft technologies with more confidence knowing that your team is trained well and reviewed existing architectural and configuration plans and made appropriate recommendations to ensure future supportability. Increase your team’s knowledge to provide a detailed assessment of a product’s current or planned configuration with recommendations on best practices for your business scenario that can help significantly reduce the time needed for successful deployments or migrations.
Premier Training – Save 30% to 60% vs Microsoft
Not a one-size-fits-all solution, Microsoft Premier Support training at US Cloud can be customized to meet the specific and changing needs of your organization, both in the portfolio of training services delivered and length of engagement. If you need deeper technological training for multiple technology areas, a specialized team of subject matter experts can be mobilized – all working together and coordinated as part of your ongoing Premier Support engagement.
Premier Training – Increase Staff Knowledge to Decrease Downtime
Preventing problems is more difficult than resolving them, but it’s also far more cost effective. Use Microsoft Premier Support training at US Cloud to train your team to isolate root causes and determine the best course of action to take to prevent future occurrences.
Take Your Team to the Next Level with Premier Support training
Microsoft Premier Support training at US Cloud provides deeper technical expertise along a particular Microsoft technology, giving you the highest level of knowledge to enhance operations for your key technologies:
Coordinated Training Delivery and Planning
Training resources will work with any other US Cloud Microsoft resources to assist in their technology area for reactive troubleshooting or preventative services delivery, such as a Risk Assessment Program (RAP) or Healthcheck. MSFT Premier Support training resources can increase effectiveness of those resources by efficiently and accurately sharing details around your infrastructure, business issues, and product usage – knowledge that only a long-term engagement can build.
Premier training is coordinated within your existing Premier Support engagement, including a detailed, documented service delivery plan, updated quarterly, which includes technology-specific training goals, expectations, projects, recommended services, timelines and facilitation steps.
Root Cause Analysis
Receive root cause analysis of any Critical Situation (CritSit) specific to the covered technology, along with recommendations and plans for preventing recurrences.
Technology-specific training is conducted via informal formats to equip your team with increased skills and knowledge along a particular Microsoft technology.
Your Business Needs a Microsoft Premier Support Training
US Cloud is the proven leader in providing reputable Microsoft enterprise support services to clients world-wide. We enable Microsoft Premier (unified) Support customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.