Microsoft Unified Support AlternativeRob LaMear2020-09-17T12:31:26-05:00
MICROSOFT UNIFIED SUPPORT ALTERNATIVE
US Cloud is Your Proven Microsoft Unified Support Services Alternative. Get up to 50% Cost Savings and 5x Faster Response Times. Agreements Include US Citizen Enterprise Support DSEs/TAMs for All Microsoft Technologies Plus Cisco and VMware.
Why You Need a Microsoft Unified Support Alternative
Save up to 50% vs. Microsoft Unified Support, per analyst research
All US Citizens
US Cloud Premier Support uses only screened US citizens and is ITAR/DFARS compliant
Collaborate with a trusted Technical Account Manager who’s invested in advancing your mission
Get the fastest prioritized response times for your enterprise
100,000 Tickets Solved Written SLAs for managed Microsoft escalations when necessary
Cross-Platform Comprehensive support for Microsoft/Cisco/VMware, cloud, hybrid and on-premises
UP TO 50% Cost Savings
Verified reports from Microsoft clients confirm that a large portion of Unified Support subscribers should anticipate 30% – 60% price increases as their Unified Support renews. US Cloud can rescue those endangered IT budgets with its Microsoft Support alternative. With US Cloud, organizations can continue to pay for the support areas they need, not for products not being used. We typically save clients up to 50% or more, while providing superior service, after switching them over to US Cloud Premier Support.
Reports from industry analysts, VAR/LAR, and client companies all confirm the significant price increases for Microsoft Unified Support under way. As companies increase their Microsoft Cloud services consumption over the next decade (2019-2029) their Enterprise Agreements (EA) and Unified Support costs are rising 30% or more at renewal for a large portion of Microsoft enterprise customers. Examples of increases even higher are becoming common, with many clients reporting Microsoft Support price inflation of over 60% — and some cases mushrooming to over 100%.
Resolve Issues Quickly
Is your issue critical? US Cloud will respond to your ticket in fifteen minutes or less – 5x faster than Microsoft Unified. Receive prioritized problem resolution for you and your enterprise’s most complex issues. Get the fastest prioritized response times with 24×7 elevated break/fix support and access to designated support engineers (DSE). US Cloud Premier Support offers the top problem resolution services to enterprises world-wide.
All US Citizens
US Cloud Premier Support uses only screened US citizens and is ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize enterprise satisfaction with All-American Microsoft technology service delivery. Premier Support includes service delivery from 100% screened US citizen designated support engineers (DSE) and Technical Account Managers (TAM). US Cloud Premier Support service delivery assures your organization is meeting U.S. compliance and security standards.
US Cloud has more than two decades of experience supporting all Microsoft technologies. We have over 25 Microsoft certifications plus Cisco and VMware covering cloud, hybrid and on-premises environments. Leverage US Cloud Microsoft expertise to optimize your Microsoft technology based offerings with consults, roadmaps, or risk assessments.
100,000 Tickets Solved
US Cloud Premier Support has resolved more than 100,000 tickets for clients. US Cloud also offers written SLAs for managed Microsoft escalations if necessary. As part of this escalation process to Microsoft, US Cloud white gloves the entire process so you can continue to drive your Microsoft technology projects forward and get the most out of your Microsoft investments.
Your team need not worry about wasting time explaining your issue from the beginning several times as you are transferred or escalated. Reduce frustration and time to resolution (TTR) with expert Microsoft certified engineers. All Premier Support engineers are screened US citizens who will quickly resolve issues for you and your enterprise’s most complex issues.
Get comprehensive enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft expertise for guidance, implementation and training in fast-growing solutions areas. US Cloud Premier Support helps you identify risks, prevent issues, and improve migration readiness for you and your organization.
Take the Next Step for a Unified Support Alternative
US Cloud is the proven leader in providing reputable Microsoft enterprise support services to clients world-wide. We enable Microsoft Unified Support customers to enjoy ultra-responsive support from US citizens, save up to 50% on support costs and free up funds to drive innovation.