Microsoft Unified Support for Italy.


Microsoft Unified Support Italy from US Cloud delivers comprehensive and trusted advisor support for all your Microsoft enterprise software and cloud services. In addition, you benefit from up to 60% cost savings according to Gartner® research, 2x faster resolution time than Microsoft and 24/7 global help desk.

Microsoft Premier (Unified) Support - cost savings at US Cloud
Save 30% to 50%
versus Microsoft
Microsoft Premier/Unified Support - 15 Minute Response Time at US Cloud
15 Minute
Response from

Live Engineer
Microsoft Premier/Unified Support - All US Citizen Engineers at US Cloud
All US-Based
Microsoft Premier (Unified) Support Tickets - MSFT Escalation at US Cloud
Microsoft Products Supported 20+ Years - US Cloud
25+ Years
MSFT Product
Microsoft Premier/Unified Support - Fortune 500 Enterprises Trust US Cloud
Trusted by
Midsize to Large
Global Enterprises

Why You Need a Microsoft Premier (Unified) Support Alternative

Microsoft Premier Support Cost Savings with US Cloud

Save 30% to 50%
vs. Microsoft Premier (Unified) Support, per analyst research

Microsoft Premier Support Better Response Time with US Cloud

Resolve Issues Quickly
Prioritized problem resolution for you and your team’s most complex issues

All US Citizen Engineers with US Cloud Premier Support

All Domestic
US Cloud uses domestic, US based Engineering teams

US Cloud Premier Support for All Microsoft Technologies

Microsoft Expertise
Your trusted Technical Account Manager is invested in your success

Managed Microsoft Support Ticket Escalation - US Cloud100,000 Tickets Solved
Written SLAs for managed Microsoft escalations when necessary

Microsoft Software InsuranceMS Software Insurance
Reduce the risk of long and costly downtime for you and your customers


Reports from industry analysts, Microsoft EA negotiators, and enterprise clients all confirm ongoing significant price increases for Microsoft Premier and Unified Support. As companies are forced to transition into the Unified model in 2022 and 2023 (SAB credits retired Feb 2023), support costs are rising 23-29% year-over-year (or more) for a large portion of the Premier Support base. Some MS support customers are being sold support plans that are labeled “Premier” but have most of the Unified support characteristics and accompanying YOY egregious cost increases. Examples of 3 year forecasting for Unified are producing anticipated price increases of over 90% — and in some cases mushrooming to over 285%.

Microsoft Premier/Unified Analyst (Gartner) Reports

Resolve Enterprise Issues Quickly

15-minute Response SLA at US Cloud Premier Support for Enterprise

Is your issue critical? US Cloud will respond to your ticket in fifteen minutes or less – 4x faster than Microsoft. Receive prioritized problem resolution for you and your enterprise’s most complex issues. Get the fastest prioritized response times with 24×7 elevated break/fix support and access to Designated Support Engineers (DSE).


Microsoft Premier/Unified Support Alternative - US Cloud

Microsoft Premier Support from US Cloud provides 24/7 coverage for all MS products and is ITAR compliant. You will never be transferred to a call center overseas. Streamline IT support and reduce communication breakdowns with service delivery from US based engineers at US Cloud. Recover faster or prevent service disruptions altogether with reliable Microsoft Premier Support delivered globally 24/7 by US Cloud.

US Cloud Microsoft Enterprise Support - 20 Years Supporting All MSFT Products

Microsoft Cloud Support - US Cloud

Microsoft Expertise

US Cloud has more than two decades of experience supporting all Microsoft technologies. We have over 25 Microsoft certifications covering Cloud, on-premise, and hybrid environments. Leverage US Cloud Microsoft expertise to optimize your Microsoft technology based offerings with consults, roadmaps, or risk assessments. Get the most from your MSFT investments by taking full advantage of product feature sets, reducing downtime and and adhering to US Cloud real world best practices.

Microsoft Premier/Unified Support - US Cloud100,000 Tickets Solved

US Cloud Premier Support has resolved more than 100,000 tickets for clients. US Cloud offers Service Level Agreements (SLAs) for initial response times, severity response times and Microsoft escalations. As part of any ticket escalation to Microsoft, US Cloud white-gloves the entire process so you can continue to innovate and drive your technology projects forward while getting the most out of your Microsoft investments.

Microsoft Premier/Unified Support Telephone NumberPriority Support

Never again have to worry about wasting time explaining your issue from the beginning several times. That won’t happen at US Cloud.  Reduce frustration and Time to Resolution (TTR) with expert Microsoft-certified engineers who are fanatical and proud of their work. All US Cloud Premier Support engineers are screened US citizens who will quickly resolve your enterprise’s most complex issues.

Microsoft Software Support InsuranceMS Software Insurance

Your business runs Microsoft software on-premises and in the Cloud and depends on it working when you need it most. Many organizations look at US Cloud Microsoft support as insurance to minimize the risk of long and costly downtime of their Microsoft software. Buy only the MS Software insurance you need (nothing wasted) to keep your business running and see why US Cloud is the #1 alternative to Microsoft Premier/Unified support according to Gartner.
Get Microsoft Support for Less

Unlock Better Support & Bigger Savings

  • Save 30-50% on Microsoft Premier/Unified Support
  • 2x Faster Resolution Time + SLAs
  • All-American Microsoft-Certified Engineers
  • 24/7 Global Customer Support