OFFICE 365 PREMIER SUPPORT
Office 365 Premier Support from US Cloud Delivers Comprehensive and Trusted Advisor Support for Your Microsoft Office 365 Environment. In Addition, You Benefit from 30 to 60% Cost Savings According to New Analyst Research, 5x Faster Response Time than Microsoft Premier (Unified), Support Hours Never Expire and and All Work is Done by US Citizens.
Trusted by 11 of the World's Largest Companies
Lower Microsoft Support Costs
Six Minute Avg. Response Time
Enterprise, Cloud & Development
100% US-Citizen Support Teams
Why You Need Office 365 Premier Support
30 to 60% Office 365 Support Cost Savings
Recent analyst research shows that most Microsoft Premier Support (including Office 365) customers will see a 30-60% price increase when Microsoft switches to Unified Support in 2018. US Cloud can save you that 30-60% with its Office 365 Premier Support because you only buy the Office 365 support hours you need and the hours never expire.
WHAT THE ANALYSTS ARE SAYING:
Early reports from both industry analysts and client companies point to a significant price increase on the horizon for Microsoft Premier Support customers. As companies are forced to transition to Unified Support, some industry experts are predicting 25%-30% increases (or more) for a large portion of the Premier Support base. Recent reports from the field are turning up examples that are much higher, with multiple clients reporting support price increases of over 40%, and even some instances of costs mushrooming to over +100% and beyond.
5x Faster Office 365 Response
Is your Office 365 issue business critical? US Cloud will respond to your Office 365 support ticket in six minutes or less – 5x faster than Microsoft. Receive prioritized Office 365 problem resolution for your most complex Office 365 issues. Get the fastest prioritized response times for Office 365 with 24×7 elevated break/fix support and access to dedicated support engineers (DSE). Office 365 Premier Support offers the top problem resolution services to you.
Office 365 Premier Support from US Cloud is All-American (literally) and ITAR/DFARS compliant. You will never be transferred to a call center overseas. Maximize Office 365 platform and application availability with All-American Microsoft Office 365 service delivery. Office 365 Premier Support includes service delivery from 100% USA-based dedicated support engineers (DSE). US Cloud Office 365 Premier Support service delivery is never outsourced. Recover faster or prevent service disruptions altogether with reliable Microsoft Office 365 support delivered entirely by US citizens.
Office 365 Hours Never Expire
Always be able to open Office 365 support tickets whenever needed. Don’t sweat trying to keep track of Office 365 support hours used, remaining, or expiring. Elevate your Microsoft Office 365 technical support – Open tickets on behalf of your team and reduce frustration with prioritized response times and all Office 365 tickets worked by US citizens.
MICROSOFT Office 365 EXPERTISE
US Cloud is a Microsoft Certified Partner and Cloud Solution Provider with more than two decades of experience supporting global enterprises and all Microsoft technologies (except Dynamics AX, Visual Studio). We are Microsoft certified Plus Cisco and VMware covering cloud, hybrid and on-premises environments. Leverage US Cloud Microsoft Office 365 expertise to optimize your Office 365 cloud platform and applications with Office 365 consults, Office 365 roadmaps, or Office 365 risk assessments.
<1% of Tickets Escalated
Office 365 Premier Support from US Cloud has resolved more than 61,000 tickets with less than 1% escalated to Microsoft Office 365 and other product teams for source code issues. As part of this Office 365 escalation process to Microsoft, US Cloud white gloves the entire process so you can continue to drive your Microsoft technology projects forward and get the most out of your Microsoft investments.
Office 365 PRIORITY SUPPORT
You won’t need to worry about wasting time explaining your Office 365 issue from the beginning several times as you are transferred and escalated. Reduce frustration and time to resolution with expert Microsoft Office 365 certified engineers. All Office 365 Premier support engineers are US citizens who will quickly resolve your most complex issues.
Get comprehensive Enterprise support across all your technology platforms including Microsoft, Cisco, VMware, and Amazon AWS. Leverage US Cloud Microsoft Office 365 expertise for guidance, implementation and training in fast-growing Office 365 solutions areas. US Cloud Office 365 Premier support helps you identify Office 365 risks, prevent issues, and improve your Office 365 migration readiness.
Take the Next Step for Office 365 Premier Support
Relying heavily on Microsoft Office 365 means that when you have a problem, you need to be able to call and talk to an Office 365 expert right away. There is nothing worse than waiting for a call-back from support while Office 365 is down. Avoid feeling helpless when something goes wrong in Office 365. Get US Cloud Premier support for Office 365 to make sure you are covered and getting the most of your Office 365 investment.