Industry Leader.

Following established alternative software support models for other enterprise technologies such as Rimini Street for Oracle in 2005, Spinnaker for SAP, and Origina for IBM, new entrant US Cloud for Microsoft has made remarkable headway in the few years since the launch of Unified Support in 2017. But it pays to verify capabilities and details around all these players. 

In August 2020, Gartner published their annual Market Guide for Independent Third-Party Support, marking the first time Gartner included a Microsoft category in the Market Guide highlighting US Cloud capabilities. US Cloud has been identified as the leader in every Gartner market guide since (2020-2024).

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According to a Gartner research note, the third-party enterprise software support market is expected to grow from $1.05 billion in 2023 to $2.3 billion by 2026 – a 220% increase. Gartner goes on to state that 1 out of every 3 IT buyers is either currently using or evaluating the use of third-party enterprise software support. Key Gartner Research findings for CIOs, sourcing, procurement and vendor management leaders to consider as they look to evolve their cost control efforts include:

• “Each year, support costs for legacy software increase, while the benefits gained from that support decrease, leading to more organizations seeking lower-cost third-party support options.”
• “Uptake of independent third-party support is increasing year over year. The software vendors’ cloud-first fixation means that, for certain on-premises applications, third-party support may be the only alternative. As on-premises clients face a decreasing number of options, uptake of independent third-party support is expected to increase substantially.”
• “Another key benefit of third-party support is that it allows customers to use the savings (of at least 50% in costs) to fund digital transformation projects that they were unable to achieve while stuck in an ever-increasing support cycle.”

Market acceptance of third-party enterprise support is further validated by a recent Valoir report:

The 3rd party support market is now mainstream. What was once considered a cost-cutting tactic for IT leaders has become a strategic tool for effective application IT portfolio management, enabling companies to reduce risk and support greater innovation.

• A top five retail Bank
• The #4 Insurance company in the USA
• A leading American Healthcare provider
• The #1 GPS Device brand worldwide
• The third largest Managed Care company in the US
• The largest Industrial Manufacturer in Europe
• The biggest Private Company on earth
• Five major US Federal Agencies
• And many, many more…

All of these large organizations made the switch from Microsoft Premier/Unified Support to US Cloud. Why are we telling you this? If we can support 50+ of the largest, most complex enterprises in the world, we can handle your Microsoft support as well.

Large enterprise procurement and IT buyers are saving their organization millions of dollars in year 1 savings with US Cloud. And another 2-3x in cost avoidance over the next 5 years.

Use the millions in IT budget savings to fund strategic projects and fuel growth while enjoying a superior Microsoft support experience at US Cloud.