
Microsoft has announced another round of layoffs, cutting 300+ employees from its Redmond headquarters, effective August 1, 2025. This follows a broader workforce reduction in May, where nearly 6,000 roles were eliminated—roughly 3% of its global staff—as Microsoft continues to shift investment toward AI and automation.
These layoffs raise pressing concerns for Microsoft Unified Support customers already grappling with offshoring, delayed response times, and rising prices. With fewer engineers on staff and more disruption ahead, the quality of support for mission-critical Microsoft workloads is at greater risk than ever.
Microsoft’s support quality has been declining for years, especially as Premier customers continue to be shifted into Unified support contracts. But with active Microsoft layoffs continuing—especially among support staff—you may be in for even longer wait times, fewer senior engineers, and increased risk of disruption during critical incidents.
Don’t let Microsoft’s internal changes dictate your IT outcomes.
If you’re not evaluating alternatives before your Unified renewal, you could end up locked into another year (or more) of higher costs and lower quality service.
Act before layoffs begin to affect your support service (or before you’ve gotten fenced into a bloated contract renewal for another year). Time is of the essence.
Microsoft Unified is not your only option for Microsoft enterprise support. At US Cloud, we specialize in replacing Unified Support with a more responsive, cost-effective alternative that gives you back control of your IT roadmap.
US Cloud offers full Microsoft stack coverage—across Azure, M365, SQL, and more—at 2x the speed and 30-50% lower cost. And unlike Microsoft, we deliver:
A free quote from US Cloud arms you with something Microsoft won’t: price transparency. Even if you renew with Microsoft, our quote gives you negotiation leverage to get a better deal.
You won’t be the first to make the smarter choice: more than 50 of the Fortune 500 have already made the switch.
As Microsoft reduces headcount and accelerates toward automation, enterprise clients relying on Unified Support are left to absorb the impact. But you don’t have to settle.
You have a real alternative in US Cloud—built to deliver faster response, lower costs, and higher accountability.
However: time is running out.
Microsoft wants you to wait until it’s too late to evaluate your options. Don’t give them that power.
Choose now—before Microsoft chooses for you.