Microsoft Premier Support Gartner Report.

MICROSOFT SUPPORT – GARTNER REPORT

US Cloud identified as the leading independent third-party support provider for Microsoft with savings up to 50%.  Get the Gartner report to evaluate your options.

MICROSOFT SUPPORT GARTNER RESEARCH REPORT

Published August 24, 2020
Gartner Report: G00721318

IT sourcing, procurement and vendor management leaders should expect their Microsoft Premier Support to be replaced by Unified Support. Organizations that have managed their Premier Support expenditures down will likely see large cost increases when moving to Unified Support.

Microsoft Unified Support - Gartner

Is Microsoft Support Required Insurance?

What happens if your team is unable to solve a Microsoft issues themselves or your organization discovers a bug in Microsoft code or a Microsoft online (cloud) service?  Microsoft support allows your company to open a support ticket immediately.

Microsoft Unified Support Costs - Gartner Research Report

Transition Discounts, SAB Incident Credits and Evaluating the True Difference in Cost

Learn what discounts are available as your enterprise transitions from Microsoft Premier Support to the Unified model. Explore how Software Assurance benefits (SAB) help to offset costs and evaluate cost differences of Unified support for specific Microsoft products.

Microsoft Unified Support Alternatives

Alternatives to Microsoft Support

Evaluate alternatives to Microsoft Premier Support for on-premise Microsoft products  and Microsoft online services.  Look at third party support providers like US Cloud to determine if there are any third-party vendors with a proven track record for supporting Microsoft technologies.

Get an estimate from US Cloud to get Microsoft to lower its Unified support pricing

Don't Negotiate Blind with Microsoft

91% of the time, enterprises that bring a US Cloud estimate to Microsoft, see immediate discounts and faster concessions.

Even if you never switch, a US Cloud estimate gives you:

  • Real market pricing to challenge Microsoft’s “take it or leave it” stance
  • Concrete savings targets – our clients save 30-50% vs Unified
  • Negotiating ammunition – prove you have a legitimate alternative
  • Risk-free intelligence – no obligation, no pressure

 

US Cloud was the leverage we needed to cut our Microsoft bill by $1.2M
— Fortune 500, CIO